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Credit Collection Specialist Jobs (NOW HIRING)

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Credit and Collections Specialist

Pawtucket, RI · On-site

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Credit and Collections Specialist is responsible for managing customer ... Maintain accurate electronic records of collection activities, payment commitments, and customer ...

We are looking for a detail-oriented Credit Collections Specialist to support accounts receivable ... Manage daily commercial collection activities and follow up with business customers to support ...

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Credit & Collections Specialist will be a key member of the Credit department ... Negotiate payment plans with customers or escalate collection issues to management. * Address ...

AR, Credit & Collections Specialist

Cincinnati, OH · On-site

$19.50 - $24.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Accounts Receivable, Credit & Collection Specialist Location: Cincinnati (On-Site) A Short List of Your Tasks and Responsibilities: Cash Application and Deduction Management: * Daily cash application ...

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Credit Collection Specialist information

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$14

$24

$34

How much do credit collection specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by credit collection specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

What does a credit collection specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.
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What cities are hiring for Credit Collection Specialist jobs?

Cities with the most Credit Collection Specialist job openings:

Who are the top companies hiring for Credit Collection Specialist jobs?

The top employers for Credit Collection Specialist jobs are:

What states have the most Credit Collection Specialist jobs?

States with the most job openings for Credit Collection Specialist jobs include:

Infographic showing various Credit Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collections Specialist

Crestron Electronics, Inc.

Rockleigh, NJ • On-site

$54K - $77K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Crestron Electronics rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 157 rated electronics manufacturers


Job description

At Crestron Electronics, Inc we build the technology that integrates technology.
We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products' are integrated into new high-tech commercial buildings' to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!
Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.
Credit and Collections Specialist
The Credit & Collections Specialist is responsible for administering the organization's credit and collections activities through customer-facing credit evaluation, risk assessment, and resolution of complex accounts receivable matters. The role partners closely with customers and internal stakeholders to determine appropriate credit terms, manage financial exposure, support order release decisions, and address collection and dispute issues that impact cash flow and customer relationships.
This position also provides advisory support related to customer credit attributes and transaction structures that affect sales tax applicability, contributing to compliance and risk mitigation across the business.
Responsibilities
  • Independently evaluates customer creditworthiness using financial data and credit reports and engages directly with customers to make delegated credit limit and terms decisions requiring discretion and judgment on financial risk.
  • Leads customer-facing collection efforts by developing and executing collection strategies for assigned accounts, independently resolving complex or escalated delinquency issues to mitigate financial exposure and support cash flow objectives.
  • Determines whether customer orders may be released, restricted, or placed on hold based on credit availability, accounts receivable status, and overall customer risk.
  • Analyzes credit and collections data to identify trends and emerging risks and provides summary findings, and recommendations to leadership regarding customer credit exposure and risk.
  • Advises internal stakeholders on customer credit attributes, transaction structures, and documentation that affect sales tax applicability, including the interpretation and support of resale and exemption certificates to promote accurate tax treatment and mitigate compliance and financial risk.

Minimum Requirements:
  • Bachelor's Degree in Finance, Business Administration, or related discipline
  • 3-5 years Experience in credit, collections, or accounts receivable management, with responsibility for evaluating customer credit risk, determining credit terms, and managing complex or escalated customer accounts
  • 3-5 years direct customer-facing experience negotiating credit terms, resolving disputes, and addressing delinquency or exposure issues with customers.
  • 2-4 years experience advising internal stakeholders on credit-related matters that impact financial risk, order release decisions, or sales-related compliance considerations.
  • SAP knowledge is required
  • Demonstrated ability to make sound credit decisions
  • Must have strong organizational, analytical, problem-solving, verbal and written communication skills
  • Proficiency with Microsoft Office products, particularly Excel and Outlook
  • Experience with Billtrust, Trustlt and Sidetrade a plus
  • Electronics/Manufacturing industry preferred

Per applicable state requirements, the annual pay range for this position ($54,000 - $77,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.
Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.
At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.
EOE/M/F/D/V
*No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

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