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Credit Collection Specialist Jobs (NOW HIRING)

PTC

Credit and Collections Specialist

Wexford, PA · On-site

$50K - $58K/yr

Tuition Reimbursement eligibility Job Purpose: - The Credit and Collections Specialist at PTC ... processes, ensuring timely collection of outstanding receivables, and maintaining positive ...

Revelyst

Credit & Collections Specialist

Irvine, CA · On-site

$20 - $25/hr

The Collections Specialist will be part of the Credit team serving as the primary credit contact to ... Maintain thorough collection and activity notes on each customer. Be prepared for management ...

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department ... Negotiate payment plans with customers or escalate collection issues to management. * Address ...

Addison Group

Credit Collections Specialist

Wheeling, IL · On-site

$22.50 - $30/hr

Credit & Collections Specialist Position Overview We are seeking a Credit & Collections Specialist ... Partner with inside and outside sales representatives to resolve customer credit and collection ...

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Credit Collection Specialist information

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How much do credit collection specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What does a credit collection specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by credit collection specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

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Credit Collection Specialist jobs near you
Infographic showing various Credit Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, and 16% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collections Specialist

Hillyard, Inc.

Saint Joseph, MO

$21 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Hillyard Inc. rating

8.6

Company rating: 8.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Credit amp; Collections Specialist

Hillyard, Inc. is currently seeking a Credit amp; Collections Specialist to join our Finance team in St. Joseph, MO.

Are you someone who enjoys building customer relationships, solving payment issues, and helping maintain healthy customer accounts?

We're looking for a customer-focused professional who can balance strong communication skills with sound financial judgment. As a Credit amp; Collections Specialist, you'll work directly with customers and internal teams to manage accounts, resolve outstanding balances, and deliver an outstanding customer experience.

If you're organized, dependable, and enjoy working in a fast-paced environment where your efforts directly contribute to the success of the business, we'd love to hear from you.

What You'll Do
  • Manage a portfolio of customer accounts and oversee collection activities for outstanding invoices.
  • Build positive relationships with customers while resolving payment issues professionally and effectively.
  • Contact customers regarding past-due balances and negotiate payment solutions when appropriate.
  • Review and monitor aging reports to prioritize collection efforts.
  • Maintain accurate account notes and collection documentation within company systems.
  • Collaborate with Sales, Customer Service, and other internal departments to resolve account discrepancies and improve customer satisfaction.
  • Research and resolve billing questions, payment discrepancies, and customer concerns.
  • Support continuous improvement efforts within the Credit amp; Collections department.
What We're Looking For
  • High School Diploma, GED, or equivalent.
  • Two or more years of experience in Credit amp; Collections, Accounts Receivable, Customer Service, or a related field.
  • Strong customer service and relationship-building skills.
  • Excellent verbal and written communication abilities.
  • Strong negotiation and conflict-resolution skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Strong computer skills, including Microsoft Office and web-based applications.
  • SAP experience is preferred but not required.
Why This Opportunity Stands Out
  • Monday–Friday schedule with excellent work-life balance.
  • Opportunity to build lasting customer relationships.
  • Stable, well-established company with over 100 years of success.
  • Collaborative team environment.
  • Career growth and professional development opportunities.
Why Hillyard?

Since 1907, Hillyard has been helping customers create clean, safe, and healthy environments through industry-leading products, equipment, and service solutions. Our continued success is built on exceptional people who are committed to delivering outstanding service and creating lasting customer partnerships.

What's in It for You?
  • Monday–Friday day shift schedule
  • Competitive salary and bonus program
  • Paid holidays
  • Paid time off programs
  • Industry-leading 401(k) and profit-sharing program
  • Excellent medical, dental, and vision benefits
Getting Started

At Hillyard, we believe our people are the foundation of our success. If you're looking for a rewarding career where you can combine customer service, problem-solving, and financial skills while working for a stable, family-owned company, we encourage you to apply today.

Click here to view a full position description
Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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