ZipRecruiter

Log In

1

Loan Collector Jobs (NOW HIRING)

Emigrant Bank

Mortgage Loan Collector

New York, NY · On-site

Mortgage Loan Collector Department: Collections - Emigrant Mortgage Company Reports To: Manager, Collections Employment Status: Full Time, Nonexempt Job Summary: The Mortgage Loan Collector is ...

New

Emigrant Bank

Mortgage Loan Collector

New York, NY

$60K - $75K/yr

Mortgage Loan Collector Department: Collections - Emigrant Mortgage Company Reports To: Manager, Collections Employment Status: Full Time, Nonexempt Job Summary: The Mortgage Loan Collector is ...

New

EMPIRE FINANCIAL COMPANY

Auto Loan Collector

Kansas City, MO · On-site

$15 - $17/hr (+ commission)

We are seeking a motivated and detail-oriented Auto Loan Collector to join our team. The ideal candidate will be responsible for managing the collection of overdue auto loan accounts, communicating ...

EMPIRE FINANCIAL COMPANY

Auto Loan Collector

Kansas City, MO · On-site

$15 - $17/hr (+ commission)

We are seeking a motivated and detail-oriented Auto Loan Collector to join our team. The ideal candidate will be responsible for managing the collection of overdue auto loan accounts, communicating ...

Community Trust Bank

Loan Collector

Pikeville, KY

Negotiate extensions and modifications of loans, and arranging payment schedules. * Review assigned accounts to determine if collection methods have been effective. Recommend to collections manager ...

Community Trust Bank

Loan Collector

Pikeville, KY · On-site

Negotiate extensions and modifications of loans, and arranging payment schedules. * Review assigned accounts to determine if collection methods have been effective. Recommend to collections manager ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsCollection JobsCollections Specialist JobsLoan Collector Jobs

Loan Collector information

See salary details

$14

$17

$24

How much do loan collector jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for loan collector in the United States is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $17.31 per hour, depending on experience, location, and employer.

What does a loan collector do?

A Loan Collector is responsible for contacting individuals or businesses with overdue loan payments and working to recover the owed funds. They communicate with borrowers via phone, email, or mail to arrange payment plans, provide information about outstanding debts, and help resolve financial issues. Loan Collectors may also negotiate settlements, keep detailed records of interactions, and follow legal guidelines regarding debt collection. Their main goal is to minimize losses for lenders while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a loan collector, and why are they important?

To thrive as a Loan Collector, you need a solid understanding of debt collection practices, financial regulations, and basic accounting, often supported by a high school diploma or relevant experience. Familiarity with collection management software, customer relationship management (CRM) tools, and knowledge of Fair Debt Collection Practices Act (FDCPA) compliance are essential. Strong negotiation, communication, and problem-solving skills help build rapport and resolve delinquent accounts effectively. These abilities are crucial for maximizing recovery rates while maintaining compliance and customer relationships.

What are the most common challenges faced by loan collectors and how can they be addressed?

Loan Collectors often encounter challenges such as dealing with unresponsive or distressed borrowers, managing high call volumes, and meeting collection targets within tight deadlines. To address these challenges, effective communication skills, empathy, and persistence are essential. Many organizations provide training in negotiation and conflict resolution, along with robust support from supervisors and access to customer management tools. Building rapport with borrowers and working collaboratively with team members can also help improve recovery rates and job satisfaction.

What is the difference between Loan Collector vs Debt Collector?

AspectLoan CollectorDebt Collector
Required CredentialsHigh school diploma; some roles may require collections or finance certificationsHigh school diploma; often similar certifications or training
Work EnvironmentOffice setting, sometimes fieldwork for repossessionsPrimarily office-based, may involve field visits
Employer & Industry UsageBanks, credit unions, finance companiesDebt collection agencies, third-party firms
Common Search & ComparisonOften compared due to similar roles in debt recoveryRelated but broader, includes various types of debts

In summary, Loan Collectors focus on recovering loans for financial institutions, often working within banks or credit unions, while Debt Collectors handle a wider range of debts for collection agencies. Both roles require similar skills and certifications but differ in employer type and specific responsibilities.

What qualifications do you need to be a loan collector?

To become a loan collector, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of debt collection laws are important; some employers prefer experience in customer service or finance. Certification is not usually required but can enhance job prospects.

What cities are hiring for Loan Collector jobs?

Cities with the most Loan Collector job openings:

Who are the top companies hiring for Loan Collector jobs?

The top employers for Loan Collector jobs are:

What states have the most Loan Collector jobs?

States with the most job openings for Loan Collector jobs include:

What are popular job titles related to Loan Collector jobs?

For Loan Collector jobs, the most frequently searched job titles are:

Loan Collector jobs near you
Infographic showing various Loan Collector job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $36,200 per year, or $17.4 per hour.

Mortgage Loan Collector

Emigrant Bank

New York, NY • On-site

Full-time

Posted 2 days ago

New

Job description

Position:                              Mortgage Loan Collector

Department:                      Collections - Emigrant Mortgage Company

Reports To:                         Manager, Collections          

Employment Status:     Full Time, Nonexempt

 

Job Summary:

The Mortgage Loan Collector is responsible for managing delinquent residential mortgage accounts and working directly with borrowers to resolve past-due obligations. This position will monitor assigned loan portfolios, conduct collection activities, establish appropriate repayment arrangements, and maintain accurate documentation of all borrower interactions and account activity.

Job Specific Responsibilities and Duties: 

  • Monitor queue, call delinquent borrowers, and send delinquent notices to borrowers
  • Gather pertinent information to determine loss mitigation options that might be suitable for individual borrowers.
  • Service a multi-state delinquent mortgage loan portfolio from early stage delinquency up until submission to Foreclosure.
  • Make daily calls to borrowers/mortgagors, using empathic listening skills to build mutual understanding and determine their reason for delinquency and financial ability to pay.
  • Documenting all incoming and outgoing mortgage collections efforts using an online collection system.
  • Negotiating short term repayment plans with delinquent borrowers and referring loans to our Loss Mitigation Department for review of long-term repayment plans, home retention or non-home retention options.
  • Reviewing mortgage loan documents to prepare and mail demand letters and legal notices - this skill is worth mentioning, but not required and will be taught in detail.
  • Review and approve the application of payments received from borrowers

Qualifications:

  • Bachelor's degree (B.A.) from four year college or university.
  • One to two years related experience and/or training; or equivalent combination and experience.
  • Possess basic knowledge of CFBP rules and regulations with regard to collections and loss mitigation options.
  • Understand bankruptcy 7, 11, & 13 filings (application of payments, filing POC and basic comprehension of notices).
  • Understand credit reporting and credit corrections (knowledge of E-Oscar filings is a plus).
  • Knowledge of the Fair Debt Collection Practice Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) policies and regulations with respects to servicing mortgage loans.
  • Knowledge of Fair Credit Reporting Act (FCRA), e-OSCAR and Metro 2 formatting required for handling consumer credit disputes submitted to Credit Bureaus (Experian, TransUnion, Equifax, and Innovis) by routing  Automated Consumer Dispute Verification (ACDVs) to the Lender for review, update or deletion.
  • Strong understanding of Mortgages and familiar with the origination, terms and repayment structure.

Apply