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Loan Representative Jobs (NOW HIRING)

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services ...

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services ...

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services ...

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services ...

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services ...

At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle ...

At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle ...

A Day in the Life The Business Loan Representative (BLR) will support the business development efforts by working primarily on internal leads generated by the Company and/or Account Executives. The ...

At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle ...

A Day in the Life The Business Loan Representative (BLR) will support the business development efforts by working primarily on internal leads generated by the Company and/or Account Executives. The ...

At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle ...

The Loan Service Representative supports the daily operations of the Consumer Loan Department by overseeing the processing and servicing of closed consumer loans and providing guidance to loan ...

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Loan Representative information

See salary details

$14

$24

$39

How much do loan representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for loan representative in the United States is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Loan Representative vs Loan Processor?

AspectLoan RepresentativeLoan Processor
Required CredentialsHigh school diploma; sometimes relevant certificationsHigh school diploma; often additional certifications
Work EnvironmentCustomer-facing, sales-orientedOffice-based, administrative
Employer & Industry UsageBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Common Search & ComparisonYesYes

While both roles are integral to the lending process, a Loan Representative primarily interacts with clients to promote loan products and gather initial information. In contrast, a Loan Processor handles the detailed review and verification of loan documents. Understanding these differences helps job seekers and employers find the right fit within the lending industry.

How does a Loan Representative typically collaborate with underwriters and other departments during the loan approval process?

Loan Representatives work closely with underwriters by gathering and verifying applicant information, ensuring all required documentation is complete, and clarifying any inconsistencies before submission. They also frequently communicate with credit analysts and customer service teams to resolve issues and provide applicants with timely updates. This collaborative approach helps streamline the approval process and ensures compliance with lending policies, ultimately leading to a smoother experience for both the customer and the financial institution.

What are the key skills and qualifications needed to thrive as a Loan Representative, and why are they important?

To thrive as a Loan Representative, you need strong knowledge of financial products, lending regulations, and customer service, typically supported by a background in finance or a related field. Familiarity with loan origination software, credit analysis tools, and CRM systems is essential. Excellent communication, attention to detail, and problem-solving abilities help build trust and effectively address clients’ needs. These skills ensure accurate loan processing, regulatory compliance, and positive client relationships, all critical for success in this role.

What are Loan Representatives?

Loan Representatives are professionals who assist individuals and businesses in applying for and obtaining loans from financial institutions. They evaluate applicants' financial information, explain various loan options, and guide clients through the loan application process. Loan Representatives also ensure that all required documents are collected and that clients meet the lending criteria. Their role is crucial in helping borrowers understand the terms, interest rates, and repayment schedules associated with different loan products.
More about Loan Representative jobs
Who are the top companies hiring for Loan Representative jobs? The top employers for Loan Representative jobs are:
What states have the most Loan Representative jobs? States with the most job openings for Loan Representative jobs include:
What are popular job titles related to Loan Representative jobs? For Loan Representative jobs, the most frequently searched job titles are:
Infographic showing various Loan Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $51,312 per year, or $24.7 per hour.
Loan Representative

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


OneMain Financial rating

7.6

Company rating: 7.6 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

106th of 138 rated financial services


Job description

At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMain’s personal lending products and a high level of motivation to meet or exceed goals. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs.

In the Role

  • Reach out to customers via outbound calls or responding to inbound calls from potential customers

  • Processing applications for multiple personal lending products. 

  • Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals

  • Read and understand credit bureau reports and maintain a high level of personal lending product knowledge. 

  • Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance

  • Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment

Requirements

  • High School Diploma or GED

  • Sense of urgency in meeting or exceeding application processing goals

Preferred

  • 2 or more years’ experience in inside sales, customer service, retail, or call center environment.  

  • Basic understanding of credit or personal finance concepts. 

  • Bilingual in Spanish/English a plus. 

Work Schedule

Hours of Operation:

Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM

The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. 

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Paid time off (15 days’ vacation per year, prorated based on start date)

  • Paid sick leave as determined by state or local ordinance (prorated based on start date)

  • 11 Paid holidays (4 floating holidays, prorated based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

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