ZipRecruiter

Log In

1

Collections Representative Jobs in Delaware (NOW HIRING)

Ready 4 Work

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside ...

PeopleShare Inc

Customer Service Representative

Newark, DE · On-site

$17 - $19/hr

Customer Service Representative - Stable Hours & Growth Opportunity Are you a people person who ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

SUN Behavioral Delaware

Registrar

Georgetown, DE

Analyze patient data, from admission through discharge, to ensure that all key elements that affect billing and collections represent and accurate. * Provide notifications to patients or patients ...

SUN BEHAVIORAL HEALTH GROUP

Registrar

Georgetown, DE · On-site

Analyze patient data, from admission through discharge, to ensure that all key elements that affect billing and collections represent and accurate. * Provide notifications to patients or patients ...

SUN BEHAVIORAL HEALTH GROUP

Registrar

Georgetown, DE · On-site

Analyze patient data, from admission through discharge, to ensure that all key elements that affect billing and collections represent and accurate. * Provide notifications to patients or patients ...

SUN Behavioral Delaware

Registrar

Georgetown, DE · On-site

Analyze patient data, from admission through discharge, to ensure that all key elements that affect billing and collections represent and accurate. * Provide notifications to patients or patients ...

SUN Behavioral Delaware

Registrar

Georgetown, DE · On-site

Analyze patient data, from admission through discharge, to ensure that all key elements that affect billing and collections represent and accurate. * Provide notifications to patients or patients ...

SUN Behavioral Delaware

Registrar

Georgetown, DE · On-site

Analyze patient data, from admission through discharge, to ensure that all key elements that affect billing and collections represent and accurate. * Provide notifications to patients or patients ...

previous pagenext page

Showing results 21-40

All JobsCollections Representative JobsCollections Representative Jobs in Delaware

Collections Representative information

See Delaware salary details

$11

$19

$27

How much do collections representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for collections representative in Delaware is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
More about Collections Representative jobs

What are popular job titles related to Collections Representative jobs in Delaware?

For Collections Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Collections Representative jobs in Delaware look for?

The top searched job categories for Collections Representative jobs in Delaware are:

What cities in Delaware are hiring for Collections Representative jobs?

Cities in Delaware with the most Collections Representative job openings:

What are popular job titles related to Collections Representative jobs in DE?

For Collections Representative jobs in DE, the most frequently searched job titles are:

Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

A/R & Collections Specialist

DE • Remote

Chesapeake Management Company LLC
See more jobs at Chesapeake Management Company LLCexternal

$18.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description

We are seeking a results-driven A/R & Collections Specialist to take ownership of collections performance, A/R aging, and lien rights compliance for our Plumbing Company.

This is a hands-on, high-impact role within our Finance team. The right candidate will effectively manage receivables, improve cash flow, produce accurate A/R forecasts, and ensure lien rights are preserved across multiple states.

If you thrive in a construction environment and understand the urgency behind collections and cash flow, this role is for you.

What You'll Do

  • Own and manage the full collections process across multiple entities
  • Proactively drive down 60+ and 90+ day aging balances
  • Conduct consistent collections outreach (calls, emails, formal notices)
  • Partner with Project Managers to resolve billing disputes quickly
  • Develop and maintain rolling A/R cash flow forecasts
  • Monitor and preserve lien rights across all states of operation
  • Coordinate preliminary notices, intent-to-lien notices, and lien filings as needed
  • Track retainage and understand construction billing cycles
  • Post deposits and reconcile payments accurately

What Success Looks Like

  • Reduced A/R aging and improved Days Sales Outstanding (DSO)
  • Accurate weekly and monthly collections forecasting
  • Zero missed lien deadlines
  • Improved cash visibility for leadership
  • Improved cash flow and accelerated the cash conversion cycle.

Requirements

  What We're Looking For

  • 8+ years of progress Accounts Receivable experience
  • Strong hands-on collections background with measurable results
  • Experience in construction (Plumbing preferred)
  • Working knowledge of lien rights laws and preservation requirements in the construction industry Experience preparing A/R forecasts
  • Assertive, confident communicator who is comfortable having firm payment conversations by phone and takes initiative without being prompted.
  • Strong communication, negotiation, and follow-up skills
  • Highly organized, accountable, and results-oriented

Why Join Us


You'll play a critical role in protecting the financial health of a growing construction organization. This position offers the opportunity to directly impact cash flow, strengthen processes, and work closely with leadership in a fast-paced, team-oriented environment.


Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Profit sharing
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Work from home
  • Accounts receivable: 8 years (Required)
  • Construction Accounts Recievable: 2 years (Required)
  • Lien rights : 1 year (Required)

Work Location: Remote

Apply