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Collections Manager Jobs in Delaware (NOW HIRING)

Collections Associate

New Castle, DE Β· On-site

$19 - $20/hr

Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors via phone ... Proficiency with collections software, CRM systems, and Microsoft Office Suite. * Familiarity with ...

Collections Representative

Newark, DE Β· On-site

$16.50 - $21.50/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of ...

The Director, Collections Strategy will play a pivotal role in shaping and executing the Recovery ... Manages key partnerships across the business to influence change. First Line of Defense * Leads ...

The Director, Collections Strategy will play a pivotal role in shaping and executing the Recovery ... Manages key partnerships across the business to influence change. First Line of Defense * Leads ...

Collections Specialist

Newark, DE Β· On-site

$18 - $24.50/hr

Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This ...

Collections Strategy Manager

Wilmington, DE Β· On-site

$120K - $145K/yr

Risk Management** **We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will ...

Collections Strategy Manager

Wilmington, DE Β· On-site

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

Collections Strategy Manager

Wilmington, DE Β· On-site

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy Manager to drive performance optimization across the collections lifecycle. This role will leverage ...

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Collections Manager information

See Delaware salary details

$31K

$58.8K

$109.1K

How much do collections manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for collections manager in Delaware is $58,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,600.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Delaware?

The most popular types of Collections jobs in Delaware are:

What are popular job titles related to Collections Manager jobs in Delaware?

For Collections Manager jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Collections Manager jobs?

Cities in Delaware with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Delaware as of September 2026, with employment types broken down into 84% Full Time, 7% Part Time, 2% Temporary, and 7% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $58,772 per year, or $28.3 per hour.

Debt Collections

Milford, DE β€’ On-site

Recovery Solutions Group LLC
Accounting ServicesΒ β€’Β 11 - 50 employees

$42K/yr

Full-time

Re-posted 19 days ago


Job description

About the Role:
Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial services while making a real impact for our clients. If you thrive in a fast-paced environment and have a knack for negotiation and problem-solving, we want to hear from you!

Responsibilities:
  • Contact debtors via phone, email, and written correspondence to recover outstanding balances
  • Negotiate payment arrangements and settlements in accordance with company guidelines
  • Accurately document all collection activity and account updates in the collections management system
  • Review and analyze debtor accounts to determine appropriate collection strategies
  • Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable regulations
  • Meet or exceed individual and team collection targets and performance metrics
  • Handle inbound and outbound calls professionally while maintaining positive debtor relationships
Requirements:
  • Prior experience in debt collections, accounts receivable, or a related financial role preferred
  • Working knowledge of FDCPA regulations and collections compliance standards
  • Strong negotiation, communication, and conflict resolution skills
  • Proficiency with collections software and general computer applications
  • Ability to handle high call volumes and manage multiple accounts simultaneously
  • High school diploma or GED required; associate's or bachelor's degree a plus
  • Professional, persistent, and empathetic demeanor when working with debtors
About Us:
Recovery Solutions Group LLC is a trusted debt recovery firm based in Milford, DE, dedicated to delivering results-driven collection services for our clients. We pride ourselves on maintaining the highest standards of compliance and professionalism in the industry. Our team enjoys a supportive work environment, competitive compensation, and the opportunity to grow within a company that values integrity and performance.
The hours are M-F (8-4)
What to expect during the interview process:
Interviews are conducted in person during normal business hours, typically around 9:00 AM, although we can accommodate other times when needed. You'll complete a quick typing test and meet with one of our managers to talk more about the role and see if it feels like a good fit on both sides.