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Credit And Collections Manager Jobs in Delaware (NOW HIRING)

defi AUTO LLC

Back Line Collections Manager

Dover, DE · On-site

$52K - $65K/yr

Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance ... The Back Line Collections Manager will be responsible for a team that processes customer service ...

Chesapeake Utilities

Collections Rep II

Georgetown, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Dover, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Collabera

Collections Representative

Newark, DE

$16.50 - $21.50/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... credit card accounts. * In the recovery area, collectors will work with customer to establish full ...

Td

Collections Strategy Manager

Wilmington, DE

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy ... The ideal candidate brings deep experience in credit card collections, strong analytical ...

TD Bank Group

Collections Strategy Manager

Wilmington, DE · On-site

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy ... The ideal candidate brings deep experience in credit card collections, strong analytical ...

Td

Collections Strategy Manager

Wilmington, DE · On-site

$120K - $145K/yr

Risk Management We are seeking a highly analytical and strategic Credit Card Collections Strategy ... The ideal candidate brings deep experience in credit card collections, strong analytical ...

Fox Rothschild

Collections Supervisor

Wilmington, DE · On-site

Supervise the daily activities of the credit and collections staff, ensuring that collections ... Provide direction for staff to ensure client collections are timely and effectively managed.

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All JobsCredit And Collections JobsCredit And Collections Manager JobsCredit And Collections Manager Jobs in Delaware

Credit And Collections Manager information

See Delaware salary details

$54.5K

$87.2K

$127.1K

How much do credit and collections manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for credit and collections manager in Delaware is $87,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $100,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit and collections manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are common challenges a credit and collections manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What does a credit and collections manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.
What are the most commonly searched types of Credit And Collections jobs in Delaware? The most popular types of Credit And Collections jobs in Delaware are:
What are popular job titles related to Credit And Collections Manager jobs in Delaware? For Credit And Collections Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Credit And Collections Manager jobs in Delaware look for? The top searched job categories for Credit And Collections Manager jobs in Delaware are:
Credit And Collections Manager jobs near you
Infographic showing various Credit And Collections Manager job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $87,184 per year, or $41.9 per hour.

Back Line Collections Manager

defi AUTO LLC

Dover, DE • On-site

$52K - $65K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.


Position Purpose:

The Back Line Collections Manager will be responsible for a team that processes customer service transactions associated with the auto loan and lending business.



Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Own the Collections Dept from end-to-end processing
  • Enhance productivity and streamline processing to achieve at least 10% improvement year over year.
  • Take ownership of new and existing client scope of services and deliver a level of service quality that exceeds our clients’ expectations.
  • Hire and retain top talent (as measured by the defi SOLUTIONS hiring scorecard) to achieve less than 15% voluntary attrition rate. Develop and manage talent and have a production ready successor.
  • Demonstrate leadership and self-sufficiency by leading client or internal projects from inception to completion with little or no supervision.
  • Perform staff coaching a minimum of 30% of time as a priority of job function.
  • Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire.
  • Ability to create and follow policy and procedures 100% of the time.
  • Respond to client inquiries within 24 hours.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Required Qualifications:

  • Bachelor’s Degree in Business Administration or related field
  • Job Related Experience: 5 - 8 years
  • Management Experience: 3 - 5 years


Preferred Qualifications:

  • Certified Regulatory Compliance Manager (CRCM) designation a plus.
  • ISO certified (2001:2018)


Additional Eligibility Requirements:

  • Ability to solve problems based upon researching and analyzing information before recommending/selecting the appropriate solution.
  • General responsibilities and objectives are assigned with considerable latitude for defining actions and setting priorities. Generally, results and outcomes are reviewed, rather than work in progress.
  • Ability to make innovations, which affect this job and suggests changes to the immediate supervisor that affect other related job.
  • Ability to compose and/or interpret internal and/or external business letter, memos, reports, may require understanding and explanation, of policies and procedures to others, both internal and external to defi SOLUTIONS.
  • Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques.
  • Indirect automotive finance industry knowledge a plus.
  • Knowledge of repossession and bankruptcy proceedings.
  • Ability to manage time effectively and multi-task.
  • Ability to set and monitor individual goals as well as motivate employees.
  • Excellent communication, leadership, organizational and interpersonal skills.
  • Working knowledge of Microsoft Office products a plus.
  • Experience with budgeting and staff forecasting.
  • Inbound / Outbound Dialer strategy knowledge
  • Knowledge of repossession management, insurance filing and pre-paid product cancelation preferred


Travel Required:

  • Less than 10% travel


Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.