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Debt Collections Manager Jobs in Delaware (NOW HIRING)

defi AUTO LLC

Back Line Collections Manager

Dover, DE · On-site

$52K - $65K/yr

The Back Line Collections Manager will be responsible for a team that processes customer service ... Detailed understanding of state and federal debt collection regulations and statutory requirements ...

Chesapeake Utilities Corporation

Collections Rep II

Dover, DE · On-site

$17 - $22/hr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities Corporation

Collections Rep II

Newark, DE · On-site

$16.50 - $21.50/hr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake

Collections Rep II

Dover, DE · On-site

$19.11 - $31.85/hr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Georgetown, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Dover, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

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Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a Debt Collections Manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a Debt Collections Manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a Debt Collections Manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Delaware? For Debt Collections Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Delaware look for? The top searched job categories for Debt Collections Manager jobs in Delaware are:
What cities in Delaware are hiring for Debt Collections Manager jobs? Cities in Delaware with the most Debt Collections Manager job openings:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Delaware as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Debt Collections

Recovery Solutions Group LLC

Milford, DE • On-site

$42K/yr

Full-time

Medical, Vision, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Bonus based on performance
  • Training & development
  • Vision insurance

About the Role:
Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial services while making a real impact for our clients. If you thrive in a fast-paced environment and have a knack for negotiation and problem-solving, we want to hear from you!
Responsibilities:
  • Contact debtors via phone, email, and written correspondence to recover outstanding balances
  • Negotiate payment arrangements and settlements in accordance with company guidelines
  • Accurately document all collection activity and account updates in the collections management system
  • Review and analyze debtor accounts to determine appropriate collection strategies
  • Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable regulations
  • Meet or exceed individual and team collection targets and performance metrics
  • Handle inbound and outbound calls professionally while maintaining positive debtor relationships
Requirements:
  • Prior experience in debt collections, accounts receivable, or a related financial role preferred
  • Working knowledge of FDCPA regulations and collections compliance standards
  • Strong negotiation, communication, and conflict resolution skills
  • Proficiency with collections software and general computer applications
  • Ability to handle high call volumes and manage multiple accounts simultaneously
  • High school diploma or GED required; associate's or bachelor's degree a plus
  • Professional, persistent, and empathetic demeanor when working with debtors
About Us:
Recovery Solutions Group LLC is a trusted debt recovery firm based in Milford, DE, dedicated to delivering results-driven collection services for our clients. We pride ourselves on maintaining the highest standards of compliance and professionalism in the industry. Our team enjoys a supportive work environment, competitive compensation, and the opportunity to grow within a company that values integrity and performance.
The hours are M-F (8-4)
What to expect during the interview process:
Interviews are conducted in person during normal business hours, typically around 9:00 AM, although we can accommodate other times when needed. You'll complete a quick typing test and meet with one of our managers to talk more about the role and see if it feels like a good fit on both sides.