ZipRecruiter

Log In

1

Debt Collection Manager Jobs in Delaware (NOW HIRING)

defi AUTO LLC

Back Line Collections Manager

Dover, DE · On-site

$52K - $65K/yr

Detailed understanding of state and federal debt collection regulations and statutory requirements ... Ability to manage time effectively and multi-task. * Ability to set and monitor individual goals as ...

Chesapeake Utilities

Collections Rep II

Dover, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Chesapeake Utilities

Collections Rep II

Georgetown, DE · Hybrid

$39K - $66K/yr

Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit ... Perform necessary duties in the absence of the manager * Support the goals and objectives of the ...

Sallie_mae

Associate, Recovery

New Castle, DE · On-site

$15.50 - $19.50/hr

... debt collection is desirable. * Strong attention to detail, with the ability to review and ... risk management, or a related field The Americans with Disabilities Act The Americans with ...

Sallie Mae

Associate, Recovery

New Castle, DE · On-site

$15.50 - $19.50/hr

... debt collection is desirable. * Strong attention to detail, with the ability to review and ... risk management, or a related field The Americans with Disabilities Act The Americans with ...

Barclays

VP Recovery Operations

Wilmington, DE

Purpose of the role To manage operations within a business area and maintain processes, risk ... You will be responsible for monitoring the performance of thirdparty Debt Collection Agencies and ...

next page

Showing results 1-20

All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Delaware

Debt Collection Manager information

See Delaware salary details

$7

$23

$36

How much do debt collection manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for debt collection manager in Delaware is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What are popular job titles related to Debt Collection Manager jobs in Delaware? For Debt Collection Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Delaware look for? The top searched job categories for Debt Collection Manager jobs in Delaware are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,873 per year, or $23 per hour.

Debt Collections

Recovery Solutions Group LLC

Milford, DE • On-site

$42K/yr

Full-time

Medical, Vision, Retirement, PTO

Posted 9 days ago

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k) matching
  • Bonus based on performance
  • Training & development
  • Vision insurance

About the Role:
Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial services while making a real impact for our clients. If you thrive in a fast-paced environment and have a knack for negotiation and problem-solving, we want to hear from you!
Responsibilities:
  • Contact debtors via phone, email, and written correspondence to recover outstanding balances
  • Negotiate payment arrangements and settlements in accordance with company guidelines
  • Accurately document all collection activity and account updates in the collections management system
  • Review and analyze debtor accounts to determine appropriate collection strategies
  • Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable regulations
  • Meet or exceed individual and team collection targets and performance metrics
  • Handle inbound and outbound calls professionally while maintaining positive debtor relationships
Requirements:
  • Prior experience in debt collections, accounts receivable, or a related financial role preferred
  • Working knowledge of FDCPA regulations and collections compliance standards
  • Strong negotiation, communication, and conflict resolution skills
  • Proficiency with collections software and general computer applications
  • Ability to handle high call volumes and manage multiple accounts simultaneously
  • High school diploma or GED required; associate's or bachelor's degree a plus
  • Professional, persistent, and empathetic demeanor when working with debtors
About Us:
Recovery Solutions Group LLC is a trusted debt recovery firm based in Milford, DE, dedicated to delivering results-driven collection services for our clients. We pride ourselves on maintaining the highest standards of compliance and professionalism in the industry. Our team enjoys a supportive work environment, competitive compensation, and the opportunity to grow within a company that values integrity and performance.
The hours are M-F (8-4)
What to expect during the interview process:
Interviews are conducted in person during normal business hours, typically around 9:00 AM, although we can accommodate other times when needed. You'll complete a quick typing test and meet with one of our managers to talk more about the role and see if it feels like a good fit on both sides.