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Accounts Receivable Collections Associate Jobs in Delaware

Fox Rothschild

Collections Supervisor

Wilmington, DE · On-site

Responsible for overseeing the daily administration of ARCS (Accounts Receivable Collections Software). * Advise on approval of new matters in Admin Review (ICE) during the client intake process for ...

Dlapiper

Accounts Receivable Specialist

Wilmington, DE · Hybrid

$26.59 - $33.28/hr

Summary This position supports the Accounts Receivable department in researching and processing ... Work closely with the Collections department to apply pending and unallocated payments. * Complete ...

Chesapeake Utilities

Collections Rep II

Georgetown, DE · Hybrid

$39K - $66K/yr

Monitor and analyze accounts receivable reporting to identify and prioritize necessary actions ... Associates Degree required or 1+ years of work experience Related Experience: * At least two (2) ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39K - $66K/yr

Monitor and analyze accounts receivable reporting to identify and prioritize necessary actions ... Associates Degree required or 1+ years of work experience Related Experience: * At least two (2) ...

Ready 4 Work

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

... and Collections procedures • Accounts Receivable knowledge/experience a plus • Strong attention to detail, goal oriented • Experience with Great Plains a plus • Commitment to excellent ...

Relativity

Senior Billing Specialist

Wilmington, DE · On-site

$60K - $90K/yr

It oversees customer account setup, contract and billing configuration, invoice generation, payment processing, accounts receivable, collections, dispute resolution, reconciliation, and reporting.

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Accounts Receivable Collections Associate information

What are the key skills and qualifications needed to thrive as an accounts receivable collections associate?

To thrive as an Accounts Receivable Collections Associate, you need strong analytical skills, attention to detail, and a basic understanding of accounting principles, often backed by a relevant associate’s degree or experience in finance. Familiarity with accounting software such as QuickBooks or SAP, proficiency in Excel, and knowledge of collections management systems are typically required. Excellent negotiation, communication, and problem-solving skills help build relationships and resolve payment issues effectively. These skills are important for maintaining healthy cash flow, minimizing bad debt, and supporting the overall financial stability of the organization.

What is the difference between Accounts Receivable Collections Associate vs Accounts Payable Clerk?

AspectAccounts Receivable Collections AssociateAccounts Payable Clerk
Primary ResponsibilityCollect outstanding customer payments and manage receivablesProcess and verify outgoing payments to vendors
Required SkillsCommunication, negotiation, attention to detailData entry, organization, vendor management
Work EnvironmentFinance or accounting department, often in collections or credit teamsFinance or accounting department, focusing on payables
Common CertificationsBasic accounting knowledge, sometimes credit or collections certificationsBasic accounting knowledge, AP certifications optional

The Accounts Receivable Collections Associate focuses on collecting payments from customers, while the Accounts Payable Clerk manages outgoing payments to vendors. Both roles require strong organizational skills and basic accounting knowledge, but their primary functions differ in managing incoming versus outgoing funds.

What are some common challenges faced by accounts receivable collections associates, and how can they be effectively managed?

Accounts Receivable Collections Associates often encounter challenges such as managing overdue accounts, handling difficult customer interactions, and balancing a high volume of accounts while maintaining accuracy. To manage these challenges, it is important to develop strong communication and negotiation skills, utilize effective time management strategies, and leverage collection software to track follow-ups and payments. Building positive relationships with clients and working closely with sales and customer service teams can also help resolve disputes more efficiently and improve collection rates.

What does an accounts receivable collections associate do?

An Accounts Receivable Collections Associate is responsible for managing and collecting payments owed to a company by its customers. They monitor outstanding invoices, contact customers to resolve overdue accounts, and arrange payment plans if necessary. Their role is essential in ensuring the company's cash flow remains healthy by minimizing overdue balances and reducing bad debt. They also maintain accurate records of collection activities and may work closely with other departments such as sales and customer service.
What are popular job titles related to Accounts Receivable Collections Associate jobs in Delaware? For Accounts Receivable Collections Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Accounts Receivable Collections Associate jobs in Delaware look for? The top searched job categories for Accounts Receivable Collections Associate jobs in Delaware are:
Accounts Receivable Collections Associate jobs near you
Infographic showing various Accounts Receivable Collections Associate job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Accounts Receivable & Collections Specialist

SERVPRO of Bear/New Castle/Upper Darby

Bear, DE • On-site

$19.50 - $25.75/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Benefits:
  • Profit sharing
  • Training & development
  • 401(k)
  • 401(k) matching
  • Competitive salary

Help Protect the Financial Health of a Growing Company.
SERVPRO of Bear, New Castle, and Upper Darby is seeking a professional, organized, and customer-focused Accounts Receivable & Collections Specialist to join our growing office team.
This position plays an important role in maintaining the financial strength of our organization by ensuring customer accounts are managed accurately, invoices are collected professionally, and outstanding balances are resolved promptly.
If you're detail-oriented, enjoy problem solving, communicate confidently with customers, and take pride in keeping financial information organized and accurate, we'd love to meet you.
Position SummaryThe Accounts Receivable & Collections Specialist is responsible for managing customer receivables, monitoring outstanding balances, communicating with customers regarding payments, and supporting the overall financial health of the company.
Success in this position requires professionalism, organization, persistence, excellent communication skills, and the ability to build positive relationships while maintaining accountability.
Primary ResponsibilitiesResponsibilities include:
  • Process customer payments accurately and timely.
  • Monitor customer aging reports and outstanding account balances.
  • Contact customers regarding past-due invoices through phone, email, and written correspondence.
  • Work with customers to establish payment arrangements when appropriate.
  • Research and resolve payment discrepancies, invoice questions, and account issues.
  • Maintain accurate customer account records within company software systems.
  • Email invoices, statements, and supporting documentation.
  • Communicate collection activity and account status to leadership.
  • Prepare monthly Accounts Receivable reports.
  • Recommend accounts for outside collections or write-off consideration when appropriate.
  • Assist with month-end closing procedures.
  • Cross-train with other office departments to provide support when needed.
  • Protect confidential financial and customer information.
  • Support teammates and contribute to an efficient office environment.
QualificationsWe're looking for someone who has:
  • Two or more years of Accounts Receivable, collections, accounting, bookkeeping, or related experience preferred.
  • Strong Microsoft Office skills, with emphasis on Excel.
  • Excellent written and verbal communication.
  • Professional customer service skills.
  • Strong organizational and time-management abilities.
  • High attention to detail.
  • The confidence to have professional conversations regarding outstanding balances.
  • The ability to work independently while contributing to a team environment.
Experience in restoration, construction, insurance, or service industries is helpful but not required.
Who Thrives HereThe most successful members of our team are people who:
  • Take ownership and follow through on commitments.
  • Communicate professionally and respectfully.
  • Solve problems with patience and persistence.
  • Stay organized while managing multiple priorities.
  • Protect confidential information.
  • Support teammates and contribute to a positive work environment.
  • Continuously look for ways to improve.
  • Take pride in helping strengthen the financial health of the organization.
What We OfferWe believe investing in great people is one of the best investments we can make.
  • Competitive compensation based on experience
  • 401(k) Retirement Plan
  • Profit Sharing
  • Cash Balance Pension Plan
  • Paid vacation and holidays
  • Ongoing training and professional development
  • Opportunities for advancement and increased responsibility
  • Stable, year-round employment with a growing, locally owned business
  • Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs
Apply TodayIf you're looking for more than just another accounting position and want to be part of a team where your organization, professionalism, and communication skills truly make a difference, we'd love to hear from you.
Join a company where your work helps strengthen the business while supporting exceptional service for our customers.
SERVPRO of Bear, New Castle, and Upper Darby is an Equal Opportunity Employer.

Each SERVPRO franchise is independently owned and operated.