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Credit And Collections Jobs in Delaware (NOW HIRING)

Collabera

Collections Representative

Newark, DE · On-site

$16.50 - $21.50/hr

Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of ... credit card accounts. * In the recovery area, collectors will work with customer to establish full ...

Collabera

Collections Specialist

Newark, DE

$18 - $24.50/hr

Collections Representatives The Collector works in the Collections and Recovery Operations ... credit card accounts. In the recovery area, collectors will work with customer to establish full ...

Sallie Mae

Director, Collections Strategy

Newark, DE · On-site

Collaborate with senior leadership to align collections strategy with organizational goals and credit risk policies. * Provides thought leadership and strategy recommendations to drive financial ...

Sallie Mae Bank

Director, Collections Strategy

Newark, DE · On-site

$150 - $190/hr

Collaborate with senior leadership to align collections strategy with organizational goals and credit risk policies. Provides thought leadership and strategy recommendations to drive financial ...

M&T Bank

Collections Specialist I

Millsboro, DE

$18 - $28.31/hr

Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions ... Utilize internal collections systems and accounting systems for all loan types. Identify and ...

Fox Rothschild

Collections Supervisor

Wilmington, DE · On-site

Supervise the daily activities of the credit and collections staff, ensuring that collections procedures are followed, and that actions are taken toward achieving established goals. * Provide ...

Recovery Solutions Group LLC

Debt Collections

Milford, DE · On-site

$42K/yr

Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial ...

Recovery Solutions Group LLC

Debt Collections

Milford, DE · On-site

$42K/yr

Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial ...

Td

Collections Strategy Manager

Wilmington, DE

$120K - $145K/yr

The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...

TD Bank Group

Collections Strategy Manager

Wilmington, DE · On-site

$120K - $145K/yr

The ideal candidate brings deep experience in credit card collections, strong analytical capabilities, and a knowledge-seeking, hypothesis-driven mindset to continuously refine strategies. Key ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Delaware

Credit And Collections information

See Delaware salary details

$54.5K

$87.2K

$127.1K

How much do credit and collections jobs pay per year?

As of Aug 19, 2026, the average yearly pay for credit and collections in Delaware is $87,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $100,100.00 per year, depending on experience, location, and employer.

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the career path for credit and collections?

A career in credit and collections typically starts with entry-level roles such as collections specialist or credit analyst. Progression can lead to senior positions like credit manager, collections supervisor, or credit director, often requiring experience, strong analytical skills, and knowledge of credit risk assessment tools. Certifications such as Certified Credit and Collection Professional (CCCP) can enhance advancement opportunities.

What is the job of credit and collections?

The job of credit and collections involves assessing customers' creditworthiness, setting credit limits, and managing the collection of outstanding debts. Professionals in this role use financial analysis, communication skills, and collection tools to ensure timely payments and minimize bad debt for a company.

What are the most commonly searched types of Credit And Collections jobs in Delaware?

The most popular types of Credit And Collections jobs in Delaware are:

What are popular job titles related to Credit And Collections jobs in Delaware?

For Credit And Collections jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Credit And Collections jobs in Delaware look for?

The top searched job categories for Credit And Collections jobs in Delaware are:

What cities in Delaware are hiring for Credit And Collections jobs?

Cities in Delaware with the most Credit And Collections job openings:

Credit And Collections jobs near you
Infographic showing various Credit And Collections job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 2% Temporary, and 10% Contract. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution, with an average salary of $87,184 per year, or $41.9 per hour.

AVP, Credit Administration

Dover Federal Credit Union

Dover, DE • On-site

Full-time

Re-posted 9 days ago

Job description

Description

General Summary

AVP, Credit Administration leads credit risk and administration across all lending portfolios. Oversees credit oversight, portfolio performance, collections, commercial lending, reporting, and risk analytics. Ensures credit quality, governance, and compliance by aligning production, underwriting, and performance. Partners with senior leaders to deliver clear risk reporting and maintain sound credit practices and reviews. 

Essential Functions

Enterprise Credit Administration

  • Lead credit administration across commercial, mortgage, and consumer lending, including front-end credit practices, portfolio oversight, and collections strategy.
  • Ensure underwriting standards, approval authorities, exception tracking, and portfolio monitoring processes are consistent with policy, risk appetite, and strategic goals.

Portfolio Risk and Reporting

  • Monitor and analyze credit quality trends, concentration levels, delinquency patterns, charge-offs, recoveries, and emerging portfolio risks across all lending channels.
  • Develop and maintain key portfolio metrics, concentration reports, and executive dashboards to support timely management and Board reporting.
  • Adjust production goals and recommend changes to underwriting standards or portfolio strategies to maintain alignment between growth and asset quality.
  • Partner with Finance & Risk leadership on CECL-related analytics, loss forecasting, and reserve discussions.

Commercial Lending Oversight

  • Supervise the commercial lending function, including origination support and loan servicing activities, in a small but strategically important commercial department.
  • Help develop small business and commercial lending strategies that diversify the loan portfolio and supplement other asset classes.
  • Direct commercial annual reviews, including financial analysis, covenant compliance, collateral review, relationship monitoring, and risk rating validation.
  • Monitor commercial concentrations and ensure commercial lending administration meets policy and regulatory expectations.

Collections and Workout Management

  • Oversee collections, delinquency management, loss mitigation, restructures, modifications, and recovery strategies across all consumer, mortgage, and commercial portfolios.
  • Evaluate workout options and recommend appropriate action plans that balance member service, loss mitigation, and policy compliance.
  • Monitor collection performance metrics, vendor effectiveness, and legal recovery activity where applicable.

Credit Governance and Compliance

  • Maintain the enterprise credit policy framework, including credit standards, concentration limits, delegated authorities, exception management, and credit committee support.
  • Ensure compliance with applicable regulatory requirements, including NCUA expectations, consumer lending regulations, fair lending principles, collections requirements, and commercial lending review standards.
  • Support internal audit, external audit, and regulatory examinations with strong documentation, issue remediation, and reporting transparency.
  • Maintain particular rigor around commercial annual review completion, documentation quality, and ongoing monitoring expectations.

Leadership and Collaboration

  • Lead, coach, and develop direct reports and related credit administration staff to strengthen underwriting quality, portfolio discipline, and regulatory readiness.
  • Deliver credit training and education across lending functions to ensure consistent interpretation of policy, risk rating, and portfolio expectations.
  • Serve as a strategic partner to Lending, Finance, Risk, Compliance, and senior management on portfolio strategy and emerging credit issues.

Other Duties

  • Responsible for managing risks specific to related job functions with an expectation to make and support risk-informed decisions and remain diligent in identifying emerging risks that could jeopardize the success of the Credit Union.
  • Any other duties as assigned.

Requirements

  • Bachelor's degree in finance, Accounting, Business Administration, Economics, or related field strongly preferred. A minimum of 8-10 years of progressive experience in credit risk management may be accepted in lieu of degree. 
  • CCUE, CRCM, or other relevant credit, compliance, or risk certifications preferred.
  • 8-10 years of progressive banking or credit union experience in lending and credit risk management, with meaningful exposure to commercial, mortgage, and consumer portfolios.
  • Significant experience in underwriting, credit analysis, portfolio management, collections oversight, and executive reporting.
  • Demonstrated commercial lending administration experience, including annual reviews, financial statement analysis, covenant monitoring, and risk rating assessment.
  • Strong knowledge of credit administration, portfolio risk management, CECL concepts, and loss mitigation practices.
  • Deep understanding of NCUA expectations, commercial lending administration, consumer compliance, and examination readiness.
  • Advanced analytical, reporting, and communication skills, including the ability to present portfolio risk clearly to executive leadership and the Board.
  • Ability to connect production planning, asset quality, concentration management, and regulatory compliance into a unified management framework.
  • Minimum of five years' experience supervising teams and influencing cross-functional partners in a regulated financial institution environment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull and/or carry up to 10 pounds. 

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