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Credit And Collections Jobs in Delaware (NOW HIRING)

Horizon Farm Credit is actively recruiting for an experienced Agribusiness Credit Analyst to join our team. Qualified candidate may work in the Frederick, Dover, Georgetown, Mechanicsburg, Mount Joy ...

Manager, Collections

New Castle, DE · On-site

$70 - $90/hr

Manager, Collections page is loaded## Manager, Collectionslocations: New Castle, DEtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R26\_000105**When you join Sallie Mae, you ...

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Credit And Collections information

See Delaware salary details

$54.5K

$87.2K

$127.1K

How much do credit and collections jobs pay per year?

As of Sep 3, 2026, the average yearly pay for credit and collections in Delaware is $87,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $100,100.00 per year, depending on experience, location, and employer.

What is a credit and collections specialist?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What are the key skills and qualifications needed to thrive as a credit and collections specialist?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a credit and collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What is the career path for credit and collections?

A career in credit and collections typically starts with entry-level roles such as collections specialist or credit analyst. Progression can lead to senior positions like credit manager, collections supervisor, or credit director, often requiring experience, strong analytical skills, and knowledge of credit risk assessment tools. Certifications such as Certified Credit and Collection Professional (CCCP) can enhance advancement opportunities.

What is the job of credit and collections?

The job of credit and collections involves assessing customers' creditworthiness, setting credit limits, and managing the collection of outstanding debts. Professionals in this role use financial analysis, communication skills, and collection tools to ensure timely payments and minimize bad debt for a company.

What are the most commonly searched types of Credit And Collections jobs in Delaware?

The most popular types of Credit And Collections jobs in Delaware are:

What are popular job titles related to Credit And Collections jobs in Delaware?

For Credit And Collections jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Credit And Collections jobs in Delaware look for?

The top searched job categories for Credit And Collections jobs in Delaware are:

What cities in Delaware are hiring for Credit And Collections jobs?

Cities in Delaware with the most Credit And Collections job openings:

Infographic showing various Credit And Collections job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 2% Temporary, and 10% Contract. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution, with an average salary of $87,184 per year, or $41.9 per hour.

Banking Services Operations Associate III - Credit Bureau Dispute

M&T Bank

Millsboro, DE • On-site

$18.68 - $31.14/hr

Full-time

Posted 16 days ago


M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

77th of 174 rated banks


Job description

Overview:
Responds to incoming credit bureau disputes on one product type (Mortgage or Consumer Lending) received from the credit reporting agencies or directly from the customer, while ensuring compliance with the Fair Credit Reporting Act.
Primary Responsibilities:
  • Complete routine data entry, system updates and validation to ensure accurate credit reporting in compliance with the Fair Credit Reporting Act.
  • Respond to credit bureau disputes in a manner that ensures accurate credit reporting.
  • Respond to or initiate standard requests in responding to credit bureau disputes received from credit reporting agencies or directly from the customer; complete appropriate mid-level complexity research to support these activities.
  • Complete entry-level reconciliations as required.
  • Complete routine or standardized exception processing in response to credit bureau disputes.
  • Contact internal and external customers, including credit reporting agencies and other vendors, as required to respond to credit bureau disputes.
  • Complete all activities in a manner compliant with applicable laws and regulations, such as the Fair Credit Reporting Act (FCRA), Fair Credit Billing Act (FCBA) and Consumer Data Industry Association (CDIA) guidance and other applicable credit reporting and loan servicing regulations.
  • Develop proficiency in use of multiple systems to support activities completed.
  • Review and draft procedures as requested.
  • Complete cross-training to expand responsibilities.
  • May draft manual email and letter communications to customers.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:
This area is primarily responsible for the organization's in-bound credit bureau dispute responses received from the credit reporting agencies or directly from the customer. The area is responsible for ensuring compliance with the Fair Credit Reporting Act.
Education and Experience Required:
Associate's degree, or in lieu of a degree, a combined minimum of 2 years' higher education and/or work experience
Proven customer service experience
Proficiency with personal computers as well as pertinent spreadsheet and word processing software
Demonstrated verbal and written communication skills
Demonstrated problem-solving skills
Education and Experience Preferred:
Minimum of 1 years' relevant experience
Minimum of 1 years' credit bureau or collections experience
FCRA (Fair Credit Reporting Act) experience or knowledge
#LI-111
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Millsboro, Delaware, United States of America

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