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Remote Collections Jobs in Delaware (NOW HIRING)

Customer Service Rep

Newark, NJ · On-site +1

$16.75 - $22.75/hr

We are looking for motivated and service-oriented individuals to join our remote team. You'll work directly with union members who have requested benefits information , helping them understand their ...

Remote Collections information

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Delaware?

The most popular types of Collections jobs in Delaware are:

What are popular job titles related to Remote Collections jobs in Delaware?

For Remote Collections jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Remote Collections jobs?

Cities in Delaware with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Delaware as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

A/R & Collections Specialist

DE • Remote

$18.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Description

We are seeking a results-driven A/R & Collections Specialist to take ownership of collections performance, A/R aging, and lien rights compliance for our Plumbing Company.

This is a hands-on, high-impact role within our Finance team. The right candidate will effectively manage receivables, improve cash flow, produce accurate A/R forecasts, and ensure lien rights are preserved across multiple states.

If you thrive in a construction environment and understand the urgency behind collections and cash flow, this role is for you.

What You'll Do

  • Own and manage the full collections process across multiple entities
  • Proactively drive down 60+ and 90+ day aging balances
  • Conduct consistent collections outreach (calls, emails, formal notices)
  • Partner with Project Managers to resolve billing disputes quickly
  • Develop and maintain rolling A/R cash flow forecasts
  • Monitor and preserve lien rights across all states of operation
  • Coordinate preliminary notices, intent-to-lien notices, and lien filings as needed
  • Track retainage and understand construction billing cycles
  • Post deposits and reconcile payments accurately

What Success Looks Like

  • Reduced A/R aging and improved Days Sales Outstanding (DSO)
  • Accurate weekly and monthly collections forecasting
  • Zero missed lien deadlines
  • Improved cash visibility for leadership
  • Improved cash flow and accelerated the cash conversion cycle.

Requirements

  What We're Looking For

  • 8+ years of progress Accounts Receivable experience
  • Strong hands-on collections background with measurable results
  • Experience in construction (Plumbing preferred)
  • Working knowledge of lien rights laws and preservation requirements in the construction industry Experience preparing A/R forecasts
  • Assertive, confident communicator who is comfortable having firm payment conversations by phone and takes initiative without being prompted.
  • Strong communication, negotiation, and follow-up skills
  • Highly organized, accountable, and results-oriented

Why Join Us


You'll play a critical role in protecting the financial health of a growing construction organization. This position offers the opportunity to directly impact cash flow, strengthen processes, and work closely with leadership in a fast-paced, team-oriented environment.


Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Profit sharing
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Work from home
  • Accounts receivable: 8 years (Required)
  • Construction Accounts Recievable: 2 years (Required)
  • Lien rights : 1 year (Required)

Work Location: Remote