1

Debt Collection Manager Jobs in Delaware (NOW HIRING)

Legal Assistant

Newark, DE · On-site

$19 - $20/hr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... The successful candidate will be responsible for managing legal documents, analyzing and processing ...

Lead and manage litigation matters from inception through resolution, including conducting legal ... Conduct ongoing research on applicable federal and state laws governing the collection and ...

next page

Showing results 1-20

Debt Collection Manager information

See Delaware salary details

$7

$23

$36

How much do debt collection manager jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for debt collection manager in Delaware is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.65 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are popular job titles related to Debt Collection Manager jobs in Delaware? For Debt Collection Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Delaware look for? The top searched job categories for Debt Collection Manager jobs in Delaware are:

Legal Assistant

Zwicker & Associates, P.C.

Newark, DE • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

17th of 17 rated law firms


Job description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States.



Zwicker is presently seeking a Litigation Assistant to join our team and provide legal administrative onsite support for our office in Newark, DE. We are seeking a candidate eager to learn, with exemplary organizational, written, and verbal communication skills. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to innovate and excel collaboratively in performance. The successful candidate will be responsible for managing legal documents, analyzing and processing data, and providing administrative support.



The base hourly rate for this position is $19.00-$20.00, plus applicable bonus.



Responsibilities of Legal Assistants include

  • Analyze and process data, as assigned, to ensure that proper workflow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates
  • Provide and assist in high-level legal administrative and office management support to the Office Manager and attorneys on-site
  • Utilize internal software to properly update and document the status of each account in the assigned inventory
  • Prepare documentation for attorney review
  • Notarize affidavits, agreements, and other legal documents in accordance with state and Firm requirements
  • File (paper or e-file) pleadings with the various state-specific court filing systems
  • Answer incoming calls
  • Communicate effectively and appropriately with team members and outside parties
  • Comply with all applicable standard operating procedures set forth by the Firm
  • Perform other duties as assigned
Requirements:
  • Strong organizational and time management skills
  • Proficient computer skills, including experience in Microsoft Office suite, specifically strong Excel skills
  • Excellent oral and written communication skills
  • Great attention to detail
  • Professionalism and a winning attitude
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence

Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/


Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.


What Zwicker & Associates employees say

Pay

Workplace

Get the full story on Breakroom