... pay collection agencies. • Monitor uncompensated care and bad debt programs. • Review and ... management. • Strong experience with patient billing, collections, cash application, and revenue ...
... pay collection agencies. • Monitor uncompensated care and bad debt programs. • Review and ... management. • Strong experience with patient billing, collections, cash application, and revenue ...
Senior Accountant
Wilmington, DE · On-site
$71K - $90K/yr
Exposure to technical accounting, debt accounting, capital markets, and SOX * Private-equity-backed ... Manage trial balance refreshes and Workiva link publishing * Coordinate the collection and review ...
Senior Accountant
Wilmington, DE · On-site
$71K - $90K/yr
Exposure to technical accounting, debt accounting, capital markets, and SOX * Private-equity-backed ... Manage trial balance refreshes and Workiva link publishing * Coordinate the collection and review ...
Epic Revenue Cycle Operations Manager
Dover, DE · On-site
$82K - $128K/yr
... debt programs. a) Provide oversight of private pay collections. b) Monitor self-pay collection ... Experience in treasury management. Preferred: Seven years in patient accounting, third-party ...
Quick apply
Epic Revenue Cycle Operations Manager
Dover, DE · On-site
$82K - $128K/yr
... debt programs. a) Provide oversight of private pay collections. b) Monitor self-pay collection ... Experience in treasury management. Preferred: Seven years in patient accounting, third-party ...
Manages cash application and customer service activities for all Bayhealth entities (Medical Center ... debt programs. a) Provide oversight of private pay collections. b) Monitor self-pay collection ...
Manages cash application and customer service activities for all Bayhealth entities (Medical Center ... debt programs. a) Provide oversight of private pay collections. b) Monitor self-pay collection ...
Manages cash application and customer service activities for all Bayhealth entities (Medical Center ... debt programs. a) Provide oversight of private pay collections. b) Monitor self-pay collection ...
Manages cash application and customer service activities for all Bayhealth entities (Medical Center ... debt programs. a) Provide oversight of private pay collections. b) Monitor self-pay collection ...
Business Development Associate (Remote)
Wilmington, DE · On-site
$43K - $59K/yr
... debt, health, home improvement, banking, investing, credit cards, small business, education ... Manage the collection of creative assets, tracking, and ad verification from clients and agency ...
Business Development Associate (Remote)
Wilmington, DE · On-site
$43K - $59K/yr
... debt, health, home improvement, banking, investing, credit cards, small business, education ... Manage the collection of creative assets, tracking, and ad verification from clients and agency ...
Business Development Associate, SMB (Remote)
Wilmington, DE · On-site
$43K - $59K/yr
... debt, health, home improvement, banking, investing, credit cards, small business, education ... Manage the collection of creative assets, tracking, and ad verification from clients and agency ...
Business Development Associate, SMB (Remote)
Wilmington, DE · On-site
$43K - $59K/yr
... debt, health, home improvement, banking, investing, credit cards, small business, education ... Manage the collection of creative assets, tracking, and ad verification from clients and agency ...
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including ... Strong stakeholder management and influencing skills. * Curiosity-driven approach to problem ...
Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including ... Strong stakeholder management and influencing skills. * Curiosity-driven approach to problem ...
Debt Collection Manager information
See Delaware salary details
$7.22 - $9.86
5% of jobs
$9.86 - $12.51
0% of jobs
$12.51 - $15.16
5% of jobs
$15.16 - $17.80
13% of jobs
$18 is the 25th percentile. Wages below this are outliers.
$17.80 - $20.45
24% of jobs
The median wage is $20.89 / hr.
$20.45 - $23.10
16% of jobs
$23.10 - $25.74
8% of jobs
$26.97 is the 75th percentile. Wages above this are outliers.
$25.74 - $28.39
7% of jobs
$28.39 - $31.04
6% of jobs
$31.04 - $33.68
5% of jobs
$33.68 - $36.33
9% of jobs
$7
$23
$36
How much do debt collection manager jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for debt collection manager in Delaware is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.65 per hour, depending on experience, location, and employer.
What does a debt collection manager do?
A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are the key skills and qualifications needed to thrive as a debt collection manager?
To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.
What are some common challenges faced by debt collection managers, and how can they be addressed?
Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.
What is the difference between Debt Collection Manager vs Debt Collector?
| Aspect | Debt Collection Manager | Debt Collector |
|---|---|---|
| Responsibilities | Oversees collection teams, develops strategies, manages accounts, and ensures compliance | Contacts debtors, negotiates payments, and follows up on overdue accounts |
| Required Credentials | High school diploma or equivalent; experience in collections; sometimes certifications in debt management | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, supervisory role, team management | Field or office, direct debtor contact |
| Industry Usage | Used in financial services, collections agencies, and corporate finance | Commonly employed in collections agencies and debt recovery firms |
The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.
What are popular job titles related to Debt Collection Manager jobs in Delaware?
For Debt Collection Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Delaware look for?
The top searched job categories for Debt Collection Manager jobs in Delaware are:
What cities in Delaware are hiring for Debt Collection Manager jobs?
Cities in Delaware with the most Debt Collection Manager job openings:
Patient Financial Services SBO Manager
Dover, DE • On-site
Inficare Technologies
• Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
Full-time
Posted 22 days ago
Job description
Job Title: Patient Financial Services SBO Manager
Location: Dover, DE 19901
Duration: Permanent, Full-Time
Job Description:
We are seeking a Patient Financial Services SBO Manager to lead the Epic Single Business Office (SBO) functions. This role will manage patient billing, collections, customer service, cash application, and treasury-related activities across Bayhealth entities.
The manager will supervise teams, monitor performance, ensure accurate payment and billing processes, resolve patient issues, and ensure compliance with applicable healthcare and financial regulations.
Key Responsibilities
• Lead, supervise, train, and evaluate Patient Financial Services staff.
• Manage patient billing, collections, financial counseling, and customer service functions.
• Oversee cash application, payment posting, balancing, and reconciliation.
• Manage refunds, credit balances, unidentified payments, and missing remittances.
• Oversee private-pay collections and self-pay collection agencies.
• Monitor uncompensated care and bad debt programs.
• Review and resolve patient complaints and billing-related issues.
• Develop team goals, performance standards, and improvement plans.
• Conduct regular employee meetings and performance reviews.
• Review quality assurance results and provide training when needed.
• Prepare and review performance reports and KPIs.
• Identify opportunities to improve and automate cash application processes.
• Review system/process change requests and ensure proper documentation.
• Ensure compliance with applicable state/federal regulations, internal controls, and health plan requirements.
• Participate in departmental meetings and committees.
Required Qualifications
• Bachelor's degree in Business preferred/required.
• 5+ years of experience in patient accounting, third-party reimbursement, or a related field.
• At least 3 years of supervisory or leadership experience.
• Experience with treasury management.
• Strong experience with patient billing, collections, cash application, and revenue cycle operations.
Education Alternative:
A High School Diploma/GED may be accepted with 8 years of progressive Revenue Cycle leadership experience. With a verified Associate's degree, 4 years of experience may be accepted.
Preferred Qualifications
• 7+ years of experience in patient accounting, third-party reimbursement, or related field.
• 5+ years of supervisory/leadership experience.
• Experience managing Revenue Cycle/PFS teams in a healthcare environment.
• Experience with Epic SBO is highly relevant to the role.
Location: Dover, DE 19901
Duration: Permanent, Full-Time
Job Description:
We are seeking a Patient Financial Services SBO Manager to lead the Epic Single Business Office (SBO) functions. This role will manage patient billing, collections, customer service, cash application, and treasury-related activities across Bayhealth entities.
The manager will supervise teams, monitor performance, ensure accurate payment and billing processes, resolve patient issues, and ensure compliance with applicable healthcare and financial regulations.
Key Responsibilities
• Lead, supervise, train, and evaluate Patient Financial Services staff.
• Manage patient billing, collections, financial counseling, and customer service functions.
• Oversee cash application, payment posting, balancing, and reconciliation.
• Manage refunds, credit balances, unidentified payments, and missing remittances.
• Oversee private-pay collections and self-pay collection agencies.
• Monitor uncompensated care and bad debt programs.
• Review and resolve patient complaints and billing-related issues.
• Develop team goals, performance standards, and improvement plans.
• Conduct regular employee meetings and performance reviews.
• Review quality assurance results and provide training when needed.
• Prepare and review performance reports and KPIs.
• Identify opportunities to improve and automate cash application processes.
• Review system/process change requests and ensure proper documentation.
• Ensure compliance with applicable state/federal regulations, internal controls, and health plan requirements.
• Participate in departmental meetings and committees.
Required Qualifications
• Bachelor's degree in Business preferred/required.
• 5+ years of experience in patient accounting, third-party reimbursement, or a related field.
• At least 3 years of supervisory or leadership experience.
• Experience with treasury management.
• Strong experience with patient billing, collections, cash application, and revenue cycle operations.
Education Alternative:
A High School Diploma/GED may be accepted with 8 years of progressive Revenue Cycle leadership experience. With a verified Associate's degree, 4 years of experience may be accepted.
Preferred Qualifications
• 7+ years of experience in patient accounting, third-party reimbursement, or related field.
• 5+ years of supervisory/leadership experience.
• Experience managing Revenue Cycle/PFS teams in a healthcare environment.
• Experience with Epic SBO is highly relevant to the role.
About InfiCare Technologies
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Dulles, VA, US
Year founded
2001