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Collections Jobs in Delaware (NOW HIRING)

Collabera

Collections Representative

Newark, DE

$16.50 - $21.50/hr

Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: * 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during ...

Collabera

Collections Specialist

Newark, DE

$18 - $24.50/hr

Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This ...

Chesapeake Utilities

Collections Rep II

Newark, DE · Hybrid

$39.75K - $66.25K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake

Collections Rep II

Dover, DE · On-site

$19.11 - $31.85/hr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake Utilities

Collections Rep II

Dover, DE · Hybrid

$39.75K - $66.25K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Chesapeake Utilities

Collections Rep II

Georgetown, DE · Hybrid

$39.75K - $66.25K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

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Collections information

See Delaware salary details

$12

$21

$30

How much do collections jobs pay per hour?

As of May 29, 2026, the average hourly pay for collections in Delaware is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are the most commonly searched types of Collections jobs in Delaware? The most popular types of Collections jobs in Delaware are:
What are popular job titles related to Collections jobs in Delaware? For Collections jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Delaware look for? The top searched job categories for Collections jobs in Delaware are:
What cities in Delaware are hiring for Collections jobs? Cities in Delaware with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Delaware as of May 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $44,685 per year, or $21.5 per hour.
Collections Representative

Collections Representative

Collabera

Newark, DE

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Industry: Financial Services

Work Location: Newark, DE

Job Title: Collections Representative

Duration: 6+ months (Strong possibility of extension)


Available Shift/s:

  • 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday
  • Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM


Job Description:

  • The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. 
  • This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. 
  • Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. 
  • Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. 
  • In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. 
  • Works an established list of accounts on an automated collections system and/or auto-dialer. 
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. 
  • Understands and educates customers on account terms and alternate payment programs and methods. 
  • Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.


Job Requirements:

  • Excellent communication skills
  • Customer Service focus
  • Ability to understand and discuss personal and financial difficulties 
  • Ability to recommend and negotiate payment arrangements 
  • Demonstrated ability to work in a fast paced environment 
  • Strong computer skills
  • Previous collections experience
  • Previous customer service experience
  • Strong negotiation skills
Additional Information


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