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Collections Jobs in Delaware (NOW HIRING)

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor ...

Fox Rothschild

Collections Supervisor

Wilmington, DE · On-site

As a member of the Finance Department of a large, multi-office law firm, the Collections Supervisor supervises a team of credit and collections staff and provides support to the collections ...

Td

Collections Strategy Manager

Wilmington, DE · On-site

$120K - $145K/yr

Develop and execute collections strategies across delinquency stages (early- to late-stage), with focus on improving cure rates, roll rates, and customer engagement * Leverage data analytics and ...

TD Bank Group

Collections Strategy Manager

Wilmington, DE · On-site +1

$120K - $145K/yr

Develop and execute collections strategies across delinquency stages (early- to late-stage), with focus on improving cure rates, roll rates, and customer engagement * Leverage data analytics and ...

WLCC II

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

WLCC II

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

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All JobsCollections JobsCollections Jobs in Delaware

Collections information

See Delaware salary details

$12

$21

$30

How much do collections jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for collections in Delaware is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Delaware? The most popular types of Collections jobs in Delaware are:
What are popular job titles related to Collections jobs in Delaware? For Collections jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Delaware look for? The top searched job categories for Collections jobs in Delaware are:
What cities in Delaware are hiring for Collections jobs? Cities in Delaware with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Delaware as of July 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,685 per year, or $21.5 per hour.
Collections Specialist I

Collections Specialist I

M&T Bank

Millsboro, DE • On-site

$18 - $28.31/hr

Full-time

Re-posted 15 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

76th of 149 rated banks

Job description

Overview:
Responsible for managing an assigned portfolio for open or non-performing assets, mitigating loss situations and reducing potential losses to M&T Bank. Perform mostly outbound calls, via AutoDial. Responsible for working with customers with past due accounts to arrange for payment alternatives to resolve delinquency, which reduces risk and maintains the customer relationship.
Primary Responsibilities:
  • Initiate contact with consumer borrowers that are in the early stage of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions.
  • Document outcomes of all calls.
  • Accept inbound calls from various internal departments as well as customers; respond to questions regarding all Consumer products at various stages of delinquency.
  • Identify suspect situations (i.e. fraud, lack of insurance) and investigate exposure, escalating issues to management along with recommendation of course of action.
  • Utilize internal collections systems and accounting systems for all loan types. Identify and resolve problematic account situations where appropriate referring more complex problems to the supervisor and understand the workflow necessary for account maintenance/corrections.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.

Scope of Responsibilities:
This position works under direct supervision and does not have exclusive autonomy. In addition, this position does not have the authority to waive late fees or offer settlements.
Education and Experience Required:
High School diploma/GED plus a minimum of 1 year relevant work experience.
Experience with word processing, spreadsheet and presentation software.
Detail oriented.
Strong verbal and written communication skills.
Education and Experience Preferred:
Associate's degree.
Previous experience in customer service, customer-facing, collections, call center or sales.
Knowledge of M&T Bank systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.31 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Millsboro, Delaware, United States of America

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