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Collections Jobs in Delaware (NOW HIRING)

DE · On-site

$18.75 - $23.75/hr

We are seeking a results-driven A/R & Collections Specialist to take ownership of collections performance, A/R aging, and lien rights compliance for our Plumbing Company. This is a hands-on, high ...

Develop and execute collections strategies across delinquency stages (early- to late-stage), with focus on improving cure rates, roll rates, and customer engagement * Leverage data analytics and ...

Collections Strategy Manager

Wilmington, DE · On-site

$120K - $145K/yr

Develop and execute collections strategies across delinquency stages (early- to late-stage), with focus on improving cure rates, roll rates, and customer engagement * Leverage data analytics and ...

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

Collections Representative

Claymont, DE · On-site

$16 - $16.50/hr

Job purpose Under the direction of the Collection Manager, Must operate within the approved guidelines, policies and procedures of the FDCPA. Duties and responsibilities > Collector must make minimum ...

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside ...

Showing results 21-40

Collections information

See Delaware salary details

$12

$21

$30

How much do collections jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collections in Delaware is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Delaware?

The most popular types of Collections jobs in Delaware are:

What cities in Delaware are hiring for Collections jobs?

Cities in Delaware with the most Collections job openings:

Infographic showing various Collections job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 89% In-person, 8% Hybrid, and 3% Remote job distribution, with an average salary of $44,685 per year, or $21.5 per hour.

A/R & Collections Specialist

DE • Remote

$18.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Description

We are seeking a results-driven A/R & Collections Specialist to take ownership of collections performance, A/R aging, and lien rights compliance for our Plumbing Company.

This is a hands-on, high-impact role within our Finance team. The right candidate will effectively manage receivables, improve cash flow, produce accurate A/R forecasts, and ensure lien rights are preserved across multiple states.

If you thrive in a construction environment and understand the urgency behind collections and cash flow, this role is for you.

What You'll Do

  • Own and manage the full collections process across multiple entities
  • Proactively drive down 60+ and 90+ day aging balances
  • Conduct consistent collections outreach (calls, emails, formal notices)
  • Partner with Project Managers to resolve billing disputes quickly
  • Develop and maintain rolling A/R cash flow forecasts
  • Monitor and preserve lien rights across all states of operation
  • Coordinate preliminary notices, intent-to-lien notices, and lien filings as needed
  • Track retainage and understand construction billing cycles
  • Post deposits and reconcile payments accurately

What Success Looks Like

  • Reduced A/R aging and improved Days Sales Outstanding (DSO)
  • Accurate weekly and monthly collections forecasting
  • Zero missed lien deadlines
  • Improved cash visibility for leadership
  • Improved cash flow and accelerated the cash conversion cycle.

Requirements

  What We're Looking For

  • 8+ years of progress Accounts Receivable experience
  • Strong hands-on collections background with measurable results
  • Experience in construction (Plumbing preferred)
  • Working knowledge of lien rights laws and preservation requirements in the construction industry Experience preparing A/R forecasts
  • Assertive, confident communicator who is comfortable having firm payment conversations by phone and takes initiative without being prompted.
  • Strong communication, negotiation, and follow-up skills
  • Highly organized, accountable, and results-oriented

Why Join Us


You'll play a critical role in protecting the financial health of a growing construction organization. This position offers the opportunity to directly impact cash flow, strengthen processes, and work closely with leadership in a fast-paced, team-oriented environment.


Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Profit sharing
  • Referral program
  • Tuition reimbursement
  • Vision insurance
  • Work from home
  • Accounts receivable: 8 years (Required)
  • Construction Accounts Recievable: 2 years (Required)
  • Lien rights : 1 year (Required)

Work Location: Remote