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Debt Collections Manager Jobs in Delaware (NOW HIRING)

Loan Sales Specialist

Wilmington, DE ยท On-site

$19 - $23/hr

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

Loan Sales Specialist

Wilmington, DE ยท On-site

$19 - $23/hr

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

Experience overseeing collections, recovery, or debt settlement vendors. * Experience with risk-based quality assurance frameworks and monitoring methodologies. * Demonstrated experience managing ...

Associate, Recovery

New Castle, DE ยท On-site

$15.50 - $19.50/hr

... debt collection is desirable. * Strong attention to detail, with the ability to review and ... loan recovery, collections, credit risk management, or a related field The Americans with ...

Associate, Recovery

New Castle, DE

$15.50 - $19.50/hr

... debt collection is desirable. * Strong attention to detail, with the ability to review and ... loan recovery, collections, credit risk management, or a related field The Americans with ...

Showing results 21-36

Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Delaware? For Debt Collections Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Delaware look for? The top searched job categories for Debt Collections Manager jobs in Delaware are:
What cities in Delaware are hiring for Debt Collections Manager jobs? Cities in Delaware with the most Debt Collections Manager job openings:
Infographic showing various Debt Collections Manager job openings in Delaware as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Inventory Management Specialist - Hybrid, Wilmington DE / Virginia Beach VA

Phillips and Cohen Associates Ltd

Wilmington, DE โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago


Job description

Invenio Financial is an industry leader in specialty portfolio management and acquisition and is seeking an Inventory Management Specialist to manage the accurate intake, maintenance, and deployment for all U.S.-based portfolios. Reporting to SVP, Portfolio Strategy and Management, this role is responsible for the intersection of data integrity, operational execution, and supplier support, ensuring timely and accurate processing of new business and its subsequent deployment to third-party suppliers.
This position is open only to candidates who are able to commute to the Wilmington, Delaware area or the Virginia Beach, Virginia area.
The Inventory Management Specialist serves as a key control function within the organization maintaining consistent data communication and reconciliation with third-party suppliers, throughout the recovery lifecycle of accounts. This position requires a strong attention to detail, comfort working with large datasets, and ability to coordinate across Operations, Compliance, and external partners to ensure inventory is aligned with strategy and regulatory expectations.
Responsibilities:
Portfolio Intake & Setup
  • Support onboarding of new and recurring portfolio acquisitions, including data validation, file review, and system loading
  • Partner with internal stakeholders to ensure portfolios are set up in alignment with business rules, legal requirements, and operational strategy
  • Identify and escalate data anomalies, missing fields, or inconsistencies prior to placement

Inventory Deployment
  • Execute account placements to third-party collection agencies and law firms based on defined market share and operational strategies
  • Ensure accurate segmentation and routing of accounts based on client, regulatory, and internal requirements
  • Maintain documentation of placement logic and deployment decisions for auditability

Ongoing Inventory Maintenance
  • Monitor and process incoming and outgoing maintenance files, including updates, recalls, restrictions, scrubs, account status, demographic, transaction, and other account lifecycle changes
  • Ensure timely and accurate updates across systems and vendor-facing files
  • Partner with Compliance and Operations to validate that changes are implemented correctly and consistently

Account Reconciliation
  • Work directly with third-party vendors to complete account-level reconciliation activities
  • Investigate and resolve discrepancies related to balances, placements, and account status, coordinating with Operations as needed
  • Maintain clear documentation of reconciliation outcomes and outstanding issue

Operational & Compliance Support
  • Partner with Operations to support performance monitoring by ensuring inventory accuracy and consistency
  • Support Compliance oversight by maintaining audit-ready documentation and adhering to internal controls
  • Assist in identifying process gaps, risks, or inefficiencies and contribute to continuous improvement efforts

Required Qualifications & Requirements:
  • 3+ years of experience in data operations, inventory management, or receivables management (debt buying, collections, or financial services preferred)
  • SAS or comparable analytics, business intelligence, data management, and predictive modeling proficiency required
  • Ability to foster professional relationships with external partners
  • Strong proficiency in Excel or similar tools (data validation, filtering, reconciliation)
  • High attention to detail with the ability to manage large datasets accurately
  • Experience working with third-party vendors or external partners
  • Strong organizational and follow-through skills
  • Experience with debt portfolio loading, placement strategies, or vendor management preferred
  • Familiarity with regulatory considerations (e.g., FDCPA, Reg F, data privacy requirements) preferred
  • Experience with data mapping, file layouts, or system integrations preferred
  • Exposure to audit or compliance-driven environments preferred
  • Detail-oriented without losing sight of the broader operational impact
  • Comfortable asking questions and escalating issues early
  • Able to balance structure with adaptability in a fast-moving environment
  • Clear communicator across technical and non-technical stakeholders
  • High school diploma required; bachelor's degree preferred

Benefits:
Invenio Financial offers a competitive total compensation package, including company-sponsored life and AD&D coverage, medical insurance, dental and vision insurance, and a 401(k) retirement plan with company match.
About Invenio Financial
PCA Acquisitions V, LLC provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information, and any other basis protected by federal, state, or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #USind