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Credit And Collections Manager Jobs in Delaware (NOW HIRING)

Sallie Mae

Director, Credit Risk

Newark, DE · On-site

Collaborate with various internal stakeholders, such as finance, originations, and collections ... Prepare and present risk reports to senior management, risk committees, and regulatory bodies.

Mission Lane

Compliance Manager

Wilmington, DE · On-site +1

$129K - $140K/yr

Sound like a mission you can get behind? We're looking for a Compliance Manager to own fraud, collections, and back-office compliance for Mission Lane's credit card business, reporting to the Senior ...

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All JobsCredit And Collections JobsCredit And Collections Manager JobsCredit And Collections Manager Jobs in Delaware

Credit And Collections Manager information

See Delaware salary details

$54.5K

$87.2K

$127.1K

How much do credit and collections manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for credit and collections manager in Delaware is $87,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a credit and collections manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.

What are common challenges a credit and collections manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What are the key skills and qualifications needed to thrive as a credit and collections manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are the most commonly searched types of Credit And Collections jobs in Delaware?

The most popular types of Credit And Collections jobs in Delaware are:

What are popular job titles related to Credit And Collections Manager jobs in Delaware?

For Credit And Collections Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Manager jobs in Delaware look for?

The top searched job categories for Credit And Collections Manager jobs in Delaware are:

Credit And Collections Manager jobs near you
Infographic showing various Credit And Collections Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $87,184 per year, or $41.9 per hour.

Associate - Cards Strategic Analytics (Credit Risk Strategy)

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 19 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description


Help shape the credit risk strategies that power one of the world's largest credit card portfolios. Join a team that challenges the status quo, applies rigorous analytics, and turns insights into responsible growth. You'll partner with stakeholders across the card lifecycle to identify emerging risks, improve controls, and optimize portfolio outcomes. If you bring curiosity, ownership, and a bias for action, you'll have a real platform to make impact.
As an Associate - Cards Strategic Analytics (Credit Risk Strategy) in CCB Risk Cards Strategic Analytics, you will lead quantitative and qualitative analyses to develop, implement, and monitor credit risk strategies across the card product lifecycle (underwriting, account management, and collections).
You will influence key business decisions by translating complex customer behavior and portfolio performance signals into practical policy recommendations, measurable controls, and senior-ready insights. You will operate at the center of Risk Management and Compliance, helping ensure strategies remain within risk appetite, aligned to regulatory expectations, and focused on long-term portfolio performance.
Job responsibilities
  • Lead end-to-end analytics to measure, challenge, and improve key business initiatives, generating solutions independently
  • Define clear problem statements, hypotheses, and success metrics to evaluate risks, opportunities, and trade-offs
  • Develop and refine credit program policies, strategies, processes, and procedures within the assigned function
  • Analyze customer and portfolio performance trends using statistical, data mining, and quantitative methodologies
  • Conduct root-cause deep dives to diagnose performance shifts and identify actionable levers across the lifecycle
  • Design ongoing monitoring and reporting to detect emerging trends in origination quality and portfolio health
  • Translate complex analytical results into concise recommendations, executive-level materials, and stakeholder-ready narratives
  • Partner cross-functionally to secure stakeholder buy-in and drive implementation from concept through rollout
  • Strengthen operational controls by identifying gaps, proposing enhancements, and validating strategy execution outcomes
  • Support the risk management framework by documenting approach, maintaining governance discipline, and ensuring alignment to requirements
  • Monitor internal/external behavioral signals, industry trends, and regulatory developments to continuously improve risk processes
Required qualifications, capabilities, and skills
  • Hold a Bachelor's degree or higher in a quantitative discipline (e.g., Finance, Statistics, Economics, Mathematics, Engineering, Operations Research, Econometrics)
  • Minimum 3+ years of experience in analytics, risk strategy, consulting, business analysis, or related financial/quantitative roles (typically 3-7 years preferred range for this level)
  • Demonstrate strong analytical problem-solving skills and the ability to structure ambiguous problems into executable analyses
  • Apply proficiency in SQL and at least one analytics tool/language such as SAS, Python, or R (Tableau experience acceptable for visualization-focused work)
  • Build clear, accurate, and repeatable monitoring/insight routines to track performance and emerging risk signals
  • Communicate effectively in writing and verbally, including preparing executive-level summaries and recommendations
  • Present complex findings with clarity, including concise PowerPoint storytelling and sound business conclusions
  • Manage multiple priorities under tight deadlines with strong project management, attention to detail, and follow-through
  • Collaborate successfully with diverse stakeholders and build durable partnerships across functions
  • Exhibit high initiative, self-direction, and strong judgment in decision-making and escalation
  • Maintain authorization to work in the United States (this role does not offer employment-based immigration sponsorship, including OPT/CPT support)
Preferred qualifications, capabilities, and skills
  • Bring prior experience in the credit card industry, especially in credit strategy, policy, underwriting, or portfolio management roles
  • Show experience influencing strategy decisions through analytics, including stakeholder alignment and implementation support
  • Demonstrate familiarity with full lifecycle credit concepts (e.g., originations quality, line management, risk-based treatments, collections optimization)
  • Leverage experience combining internal behavioral data with external/public information (market, industry, regulatory) to inform strategy
  • Apply advanced proficiency in Excel (modeling), PowerPoint (executive storytelling), and/or Tableau (dashboards/visualization)
  • Exhibit comfort operating in controlled, compliance-oriented environments with strong documentation and governance habits
  • Display intellectual curiosity and a continuous-improvement mindset to enhance frameworks, controls, and monitoring processes

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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