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Collections Manager Jobs in Dover, DE (NOW HIRING)

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Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

The collections specialist position is accountable for collecting the maximum amount of overdue ... and senior management when necessary to accelerate the collection process • Perform other ...

Rent-A-Center

Account Manager

Bridgeton, NJ · On-site

$18.20 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Bridgeton, NJ · On-site

$18.20 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent A Center

Account Manager

Bridgeton, NJ · On-site

$18.20 - $18.70/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Aston Carter

Chief Legal Officer

Harrington, DE

Extensive experience in contract drafting, review, and negotiation across commercial, finance, and collections-related agreements. * Strong background in litigation management, including supervising ...

New

Centstone HC

Patient Financial Services Manager

Dover, DE · On-site

$82K - $128K/yr

Oversee patient collections, financial counseling, cash reconciliation, refunds, and treasury management activities. * Monitor operational metrics, implement process improvements, and ensure ...

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Collections Manager information

See Dover, DE salary details

$31K

$58.7K

$108.9K

How much do collections manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections manager in Dover, DE is $58,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Dover, DE?

The most popular types of Collections jobs in Dover, DE are:

What job categories do people searching Collections Manager jobs in Dover, DE look for?

The top searched job categories for Collections Manager jobs in Dover, DE are:

What cities near Dover, DE are hiring for Collections Manager jobs?

Cities near Dover, DE with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Dover, DE as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $58,689 per year, or $28.2 per hour.

Debt Collections

Recovery Solutions Group LLC

Milford, DE • On-site

$42K/yr

Full-time

Re-posted 10 days ago

Job description

About the Role:
Recovery Solutions Group LLC is looking for a driven and professional Debt Collections Specialist to join our team in Milford, DE. This is a great opportunity to build a rewarding career in financial services while making a real impact for our clients. If you thrive in a fast-paced environment and have a knack for negotiation and problem-solving, we want to hear from you!

Responsibilities:
  • Contact debtors via phone, email, and written correspondence to recover outstanding balances
  • Negotiate payment arrangements and settlements in accordance with company guidelines
  • Accurately document all collection activity and account updates in the collections management system
  • Review and analyze debtor accounts to determine appropriate collection strategies
  • Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and all applicable regulations
  • Meet or exceed individual and team collection targets and performance metrics
  • Handle inbound and outbound calls professionally while maintaining positive debtor relationships
Requirements:
  • Prior experience in debt collections, accounts receivable, or a related financial role preferred
  • Working knowledge of FDCPA regulations and collections compliance standards
  • Strong negotiation, communication, and conflict resolution skills
  • Proficiency with collections software and general computer applications
  • Ability to handle high call volumes and manage multiple accounts simultaneously
  • High school diploma or GED required; associate's or bachelor's degree a plus
  • Professional, persistent, and empathetic demeanor when working with debtors
About Us:
Recovery Solutions Group LLC is a trusted debt recovery firm based in Milford, DE, dedicated to delivering results-driven collection services for our clients. We pride ourselves on maintaining the highest standards of compliance and professionalism in the industry. Our team enjoys a supportive work environment, competitive compensation, and the opportunity to grow within a company that values integrity and performance.
The hours are M-F (8-4)
What to expect during the interview process:
Interviews are conducted in person during normal business hours, typically around 9:00 AM, although we can accommodate other times when needed. You'll complete a quick typing test and meet with one of our managers to talk more about the role and see if it feels like a good fit on both sides.