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Collections Sales Representative Jobs (NOW HIRING)

Empereon Constar

1st Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Route qualified opportunities to the appropriate sales executives for further development and ... Collections, sales, customer service, or related call center experience, preferred * Auto, DDA ...

Empereon Constar

3rd Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Route qualified opportunities to the appropriate sales executives for further development and ... Collections, sales, customer service, or related call center experience, preferred * Auto, DDA ...

Gartner

Credit & Collections Specialist

Irving, TX · On-site

$17.25 - $23.25/hr

... designated sales representatives. Relevant teams may include, but are not limited to, Order ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

Gartner

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

... designated sales representatives. Relevant teams may include, but are not limited to, Order ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

Gartner

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

... designated sales representatives. Relevant teams may include, but are not limited to, Order ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

Gartner, Inc.

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

... designated sales representatives. Relevant teams may include, but are not limited to, Order ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

Gartner

Credit & Collections Specialist

Irving, TX · On-site

$17.75 - $24/hr

... designated sales representatives. Relevant teams may include, but are not limited to, Order ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

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Collections Sales Representative information

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$27

How much do collections sales representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for collections sales representative in the United States is $19.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a collections sales representative do?

A Collections Sales Representative is responsible for contacting customers with overdue accounts to arrange payment and resolve outstanding balances. In addition to collecting payments, they may also offer repayment plans or discuss settlement options to help customers bring their accounts current. These representatives often work for banks, credit card companies, or other organizations that provide credit. They need strong communication and negotiation skills to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as a collections sales representative?

To thrive as a Collections Sales Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM software, collections management systems, and basic financial regulations is typically required. Persistence, empathy, and professionalism help you build rapport with clients and handle sensitive conversations effectively. These skills are vital for recovering outstanding debts while maintaining positive customer relationships and meeting performance targets.

How does a collections sales representative typically collaborate with other departments to resolve outstanding accounts?

Collections Sales Representatives often work closely with customer service, accounting, and sales teams to gather information about clients' payment histories and address any disputes or misunderstandings. Regular communication with these departments helps ensure that all relevant data is up-to-date and that the approach to collections is both effective and customer-focused. This collaborative environment not only aids in resolving outstanding accounts but also provides opportunities to negotiate payment solutions that maintain positive client relationships.

What is the difference between Collections Sales Representative vs Collections Specialist?

AspectCollections Sales RepresentativeCollections Specialist
Primary FocusCombines sales efforts with debt collection, seeking new clients and recovering debtsFocuses solely on debt recovery and account management
Required SkillsSales skills, negotiation, communication, debt collection knowledgeDebt collection procedures, negotiation, account management
Work EnvironmentOffice setting, client interactions, sales environmentOffice or call center, debt recovery operations
CertificationsMay include sales or collections certificationsCollections certifications often preferred

While both roles involve debt recovery, Collections Sales Representatives focus on combining sales techniques with collection efforts to recover debts and generate new business. Collections Specialists primarily concentrate on managing overdue accounts and recovering debts without a sales component. The roles overlap in debt collection skills but differ in their primary objectives and work approach.

How much do collections sales representatives make?

Collections sales representatives typically earn a base salary plus commissions, with average total earnings ranging from $30,000 to $60,000 annually. Experienced reps with strong negotiation skills and sales performance can earn higher incomes, especially with performance-based incentives and bonuses.

What cities are hiring for Collections Sales Representative jobs?

Cities with the most Collections Sales Representative job openings:

What states have the most Collections Sales Representative jobs?

States with the most job openings for Collections Sales Representative jobs include:

What are popular job titles related to Collections Sales Representative jobs?

For Collections Sales Representative jobs, the most frequently searched job titles are:

Collections Sales Representative jobs near you
Infographic showing various Collections Sales Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $39,779 per year, or $19.1 per hour.

1st Party Collections

Phoenix, AZ • On-site

Empereon Constar
1 - 5K employees
Learn more about Empereon Constarexternal

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Our 1st Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate will be responsible for working a large caseload of outstanding debts.
Responsibilities:
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Resolve collection calls and achieve targeted goals
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals

Skills:
  • Strong phone presence and experience speaking with customers
  • Excellent verbal and written communications skills
  • Attention to detail
  • Experienced problem solver
  • Strong listening and negotiation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Collections, sales, customer service, or related call center experience, preferred
  • Auto, DDA, Installment & Credit Card Collections experience a plus
  • Basic math skills
  • Intermediate knowledge of email, Internet browsers, and search functions

What We Offer:
  • Bonus - $500 at 90 days
  • Lucrative Commission structure
  • Monthly Contests
  • Fun and Friendly work environment
  • Flexible schedules
  • Medical, dental, vision, and 401k
  • Excellent advancement opportunities
  • Amazing Referral Program -- Earn $400 for every referral hired after they work 340 hours (60 days)!

Apply