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Collections Representative Jobs in Irving, TX (NOW HIRING)

MEI GROUP

Auto Collections Representative

Arlington, TX · On-site

$16 - $20.75/hr

Auto Collections Representative On-Site Arlington, TX Full-Time Monday-Friday & Every Other Saturday Kickstart Your Career in Collections with MEI Group Are you driven, detail-oriented, and ready to ...

MEI Group

Auto Collections Representative

Arlington, TX

$16 - $20.75/hr

Auto Collections Representative On-Site | Arlington, TX Full-Time | Monday-Friday & Every Other Saturday Kickstart Your Career in Collections with MEI Group Are you driven, detail-oriented, and ready ...

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections department. * Place calls using a Dialer as well as manually dialing. * Provide customer service ...

TEKsystems

Collections Representative

Fort Worth, TX

$25/hr

Collections Specialist (Hybrid) Location: Fort Worth, TX Work Arrangement: Hybrid (4 Days Onsite, 1 Day Remote) Position Type: 12-Month Contract-to-Hire Pay Rate: $25.00/hour Start Date: August 31 ...

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

Contact delinquent customers and make collection calls in a fast-paced goal-oriented collections department. * Place calls using a Dialer as well as manually dialing. * Provide customer service ...

TEKsystems

Collections Representative

Fort Worth, TX

$21/hr

Collections Specialist (Hybrid) Location: Fort Worth, TX Work Arrangement: Hybrid (4 Days Onsite, 1 Day Remote) Position Type: 12-Month Contract-to-Hire Pay Rate: $25.00/hour Start Date: August 31 ...

kubota

Collections Representative I

Grapevine, TX

$15.75 - $20.25/hr

The Kubota Credit Corporation Rep I, Collections is responsible for delivering an exceptional experience to customers that finance and lease Kubota equipment. The Rep I will provide timely, accurate ...

kubota

Collections Representative I

Grapevine, TX · On-site

$15.75 - $20.25/hr

The Kubota Credit Corporation Rep I, Collections is responsible for delivering an exceptional experience to customers that finance and lease Kubota equipment. The Rep I will provide timely, accurate ...

Kubota

Collections Representative I

Grapevine, TX · On-site

$15.75 - $20.25/hr

The Kubota Credit Corporation Rep I, Collections is responsible for delivering an exceptional experience to customers that finance and lease Kubota equipment. The Rep I will provide timely, accurate ...

UnitedHealth Group

Collections Representative

Dallas, TX · Remote

$18 - $32/hr

Must be 18 years of age OR older * 1 years of hospital/facility follow up collections experience * 1 years of experience managing hospital/facility appeals and denied claims, including navigating ...

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All JobsCollections Representative JobsCollections Representative Jobs in Irving, TX

Collections Representative information

See Irving, TX salary details

$10

$18

$26

How much do collections representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for collections representative in Irving, TX is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.29 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Irving, TX as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $38,197 per year, or $18.4 per hour.

Auto Collections Representative

MEI GROUP

Arlington, TX • On-site

$16 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Auto Collections Representative
On-Site Arlington, TX
Full-Time Monday-Friday & Every Other Saturday
Kickstart Your Career in Collections with MEI Group
Are you driven, detail-oriented, and ready to thrive in a fast-paced environment? If you're someone who enjoys connecting with people, solving problems, and making an impact, this is the opportunity for you.
At MEI Group, we don't just offer jobs, we build careers. With over 30 years of success in the automotive and finance industries, we're on a mission to make vehicle ownership easier and more rewarding for our customers. Join a team that is focused on innovation, collaboration, and helping people get back on track.
What You'll Get
  • Competitive compensation with bonus earning potential
  • Weekly performance-based cash bonuses
  • Medical, Dental, Vision, and Life Insurance
  • Short- and Long-Term Disability
  • 401(k) with company match
  • Paid Time Off and Holidays
  • Onsite gym access at our Arlington corporate office
  • Career growth opportunities with a promote-from-within culture

Position Summary
The Collections Representative is responsible for managing customer accounts throughout various stages of delinquency. This role focuses on contacting customers, negotiating payment arrangements, resolving account issues, and maintaining positive customer relationships while meeting departmental performance goals. The ideal candidate possesses strong communication, negotiation, and problem-solving skills and is committed to delivering excellent customer service while adhering to all applicable collection laws and regulations. Collections Representative may be assigned to early-stage (front-end) or late-stage (back-end) delinquency portfolios based on business needs, experience level, and departmental requirements.
Essential Duties and Responsibilities
  • Contact customers regarding delinquent accounts through outbound and inbound communications.
  • Manage accounts across various stages of delinquency, including early-stage and late-stage collections.
  • Negotiate payment arrangements and assist customers in identifying appropriate solutions based on their financial circumstances.
  • Build and maintain positive customer relationships while effectively resolving account concerns.
  • Monitor account activity and follow up on commitments to ensure timely resolution.
  • Meet or exceed daily, weekly, and monthly collection and performance goals.
  • Accurately document customer interactions, payment arrangements, and account updates within company systems.
  • Maintain current customer contact information and account records.
  • Investigate and resolve customer questions, disputes, and payment issues.
  • Ensure compliance with company policies, the Fair Debt Collection Practices Act (FDCPA), and all applicable state and federal regulations.
  • Collaborate with team members and management to achieve departmental objectives.
  • Perform additional duties as assigned.

Qualifications
  • Minimum of one (1) year of collections experience required.
  • Automotive collections experience preferred.
  • High School Diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Effective negotiation and conflict-resolution abilities.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Working knowledge of FDCPA and collection best practices preferred.
  • Ability to work independently and as part of a team.

Requirements
  • Ability to work every other Saturday.
  • Must be authorized to work in the United States.
  • Must successfully pass a background check.

Why MEI Group
We're not your average auto finance company. At MEI, we lead with transparency, integrity, and respect for both our customers and our team members. When you join us, you're stepping into a role where your voice matters, your goals are supported, and your work makes a real difference.
We're big enough to offer exceptional benefits and opportunities, yet small enough to know your name.
Apply today and take the next step toward a career that grows with you.

Apply