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Collections Representative Jobs in Michigan (NOW HIRING)

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

Position Summary The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a ...

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

Position Summary The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a ...

ABC Valued Client

Account Manager

Rochester Hills, MI · On-site

Collections experience (e.g., collector, collections representative, collections associate) COMPENSATION * Highly competitive pay! * Receive up to 12% increase in pay in your first year through ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Zeal Credit Union

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI.We're seeking a professional and ...

Thelen Auto Group

Collections Specialist

Bay City, MI

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

TNT-Fast Finance

Collections Specialist

Bay City, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

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All JobsCollections Representative JobsCollections Representative Jobs in Michigan

Collections Representative information

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How much do collections representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections representative in Michigan is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,671 per year, or $16.7 per hour.

Collections Representative

Yeo & Yeo

Saginaw, MI • On-site

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Key responsibilities

  • Handle billing and collection responsibilities to ensure accurate and timely payments.

  • Keep track of customer contract information, delinquent accounts, and payment plans.

  • Attempt to contact customers with past due accounts via phone, mail, or email and prioritize accounts requiring immediate attention.

Job description

Come grow with us. Yeo & Yeo Medical Billing & Consulting was established in 1998 as an affiliate of Yeo & Yeo to provide clients with medical billing and additional practice management solutions. We have devoted ourselves to helping clients maximize their reimbursement and assist in educating them with the ever-changing rules and guidelines of Medicare and other insurance carriers as well as CPT, HCPCS and ICD-10 coding.

Yeo & Yeo Medical Billing & Consulting maintains a highly trained staff with experience in all areas of physician billing. Several Certified Professional Coders on staff assist in choosing proper diagnostic codes and procedure codes. Our billing specialists receive ongoing training specific to medical specialty. We continually train our staff by updating and maintaining their knowledge of insurance carrier trends and changes in billing rules and policies.

Our people are our future - we provide the venue for individuals who have the desire and drive to grow Career paths are not do-it-yourself at MBC. You will be equipped with career development and advocacy experiences, career ladder choices, support in advancing to leadership positions, and a successful integration of your personal and professional life.

When it comes to delivering outstanding business solutions, only the best people make that happen. With over 200 professionals across our family of Yeo & Yeo companies, you join a diverse team of passionate, forward-thinking people collectively working together to positively impact our clients and our communities.

Position Summary

The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a timely fashion. This position will keep track of customer contract information, delinquent accounts and payment plans. If an account is past due, billing and collection representative will attempt to reach the customer by phone, mail or email. Representative will need to prioritize which accounts warrant immediate attention, as opposed to those that can be handled later. In some instances, representative will work with customers whose payments have fallen past due offering smaller payments over a longer time.

Qualifications
  • 1 year of previous collections experience
  • Excellent interpersonal skills.
  • Proficient knowledge and use of office technology and equipment.
  • A solid understanding of finances and how to use computer software used to assist with collections.
  • Management of daily, weekly, monthly activity guidelines
  • Must be organized, flexible, analytical and resilient when trying to resolve a collection or past due account
  • Good work ethic and attendance a must.
  • Adaptability to work well with all levels of management and staff.
  • MS office; including Excel, MS Word, Outlook, Lync and PowerPoint.
  • Must be able to operate in a paperless environment.

Benefits & Perks!

At Yeo & Yeo, we offer a great career with industry-leading benefits, and that's why we'rerepeatedly ranked among Michigan'sBest Places to Work.

Some of our benefits include competitive salaries; generous PDO/paid holidays, excellent medical, dental and vision plans; bonuses; referral programs; life insurance; 401(k) plan; community service opportunities; dress for your day attire; continuous feedback and so much more.

We focus on developing our careers and prioritize fostering each person's unique talents and strengths. We succeed as a team when our individuals succeed. We celebrate our successes and take time to cultivate our friendships. From team retreats and office (and Zoom) parties to our Yeo & Yeo sports teams - we love what we do and having fun too!

I'm in. Now what?

Apply today and move one step closer to joining a firm of enthusiastic, caring, creative and smart problem solvers working together toward a common goal - helping our clients thrive.

Interested applicants must submit their resume for consideration using our applicant tracking system. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Yeo & Yeo.

Yeo & Yeo is an Equal Opportunity Employer andmaintains a drug-free workplace.

Employment Type: Full-Time Hourly

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