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Medical Collections Manager Jobs in Michigan (NOW HIRING)

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

... clients with medical billing and additional practice management solutions. We have devoted ... Position Summary The Collections Representative will handle billing and collection responsibilities ...

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

... clients with medical billing and additional practice management solutions. We have devoted ... Position Summary The Collections Representative will handle billing and collection responsibilities ...

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

Escalate cases of unwilling or unable account holders to management when necessary. * Comply with ... Medical insurance + reimbursement for vision and dental * Paid time off and paid holidays * Paid ...

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Medical Collections Manager information

What is the difference between Medical Collections Manager vs Medical Billing Specialist?

AspectMedical Collections ManagerMedical Billing Specialist
CredentialsTypically requires experience in collections, knowledge of healthcare regulationsRequires coding and billing certifications, knowledge of insurance procedures
Work EnvironmentManages collections teams, oversees accounts receivableProcesses claims, enters billing data, interacts with insurance companies
Employer & Industry UsageHospitals, clinics, healthcare providersMedical offices, billing companies, healthcare providers

The Medical Collections Manager focuses on recovering overdue payments and managing collections teams, while the Medical Billing Specialist handles claim submissions, coding, and billing processes. Both roles are essential in healthcare revenue cycle management but differ in responsibilities and focus areas.

What are some common challenges faced by medical collections managers and how can they be addressed?

Medical Collections Managers often encounter challenges such as navigating complex insurance regulations, managing high volumes of outstanding accounts, and addressing disputes between patients and payers. Effective communication, staying up-to-date with regulatory changes, and implementing strong organizational processes can help address these issues. Additionally, fostering collaboration between billing teams, insurance coordinators, and patient services is key to resolving payment obstacles and maintaining positive relationships with stakeholders.

What are the key skills and qualifications needed to thrive as a medical collections manager, and why are they important?

To thrive as a Medical Collections Manager, you need expertise in healthcare billing, collections processes, and insurance claims management, typically supported by a degree in business, finance, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are essential, with certifications like Certified Revenue Cycle Professional (CRCP) being advantageous. Strong leadership, negotiation, and communication skills set top performers apart, enabling effective team management and resolution of complex payment issues. These skills ensure efficient revenue recovery, regulatory compliance, and positive relationships with patients and payers.

What does a medical collections manager do?

A Medical Collections Manager oversees the process of collecting payments for medical services rendered by a healthcare facility. They manage a team responsible for following up with insurance companies and patients to resolve outstanding balances. Their duties include developing collection strategies, ensuring compliance with healthcare regulations, and maintaining accurate financial records. They play a key role in optimizing cash flow and minimizing bad debt for their organization.
What are the most commonly searched types of Medical Collections jobs in Michigan? The most popular types of Medical Collections jobs in Michigan are:
What are popular job titles related to Medical Collections Manager jobs in Michigan? For Medical Collections Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Medical Collections Manager jobs in Michigan look for? The top searched job categories for Medical Collections Manager jobs in Michigan are:
What cities in Michigan are hiring for Medical Collections Manager jobs? Cities in Michigan with the most Medical Collections Manager job openings:
Medical Collections Manager jobs near you
Infographic showing various Medical Collections Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Patient Collections Specialist

Michigan Orthopaedic Surgeons PLLC

Southfield, MI • On-site

$16.75 - $20.75/hr

Full-time

Posted 19 days ago

Michigan Orthopaedic Surgeons rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

Why Join Us?

Interested in orthopaedics? See why it’s worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we’re looking for skilled and enthusiastic individuals to apply today.

Position Summary:


The Patient Collections Specialist (PCS) serves as the primary contact for patients and staff from our high-volume clinics. The PCS manages a high daily volume of inbound patient calls and electronic contacts, efficiently explains complex billing inquiries, negotiates patient payment arrangements, and resolves account disputes. The ideal candidate maintains a customer-first approach while adhering to MOS Collection Policy.


Primary Responsibilities:

  • Manage a high volume of daily inbound/outbound calls and electronic inquiries, maintaining a high level of customer satisfaction.
  • Communicate with patients regarding financial responsibility, and explain copays, coinsurance, deductibles, and EOBs.
  • Establish patient payment plans per practice policy.
  • Accurately process patient payments and pre-payments.
  • Document calls and actions in the billing system, meeting established data entry standards.
  • Process delinquent accounts and coordinate with collections agency.


Other Responsibilities:

  • Assist Conduct simple claim follow-up related to address corrections, invalid insurance and updated coordination of benefits.
  • Triage billing issues and patient questions regarding referrals, authorizations, and insurance information.
  • Contact insurance companies via phone or online portals to verify eligibility and benefits.
  • Assist with additional billing and collection duties as needed.


Qualifications:

  • Minimum of 2-3 years in a medical office, billing, or a high-volume medical call center. Orthopedic experience strongly preferred.
  • Demonstrated ability to manage high call volumes (50+ calls/day) in a fast-paced environment while maintaining high patient satisfaction.
  • Exceptional active listening, de-escalation, and negotiation skills. Strong ability to handle sensitive financial conversations.
  • Detail-oriented with the ability to prioritize independently.
  • Strong understanding of EOBs, copays, coinsurance, deductibles, and denial codes.
  • Microsoft Office proficiency. Prior experience using Athena billing system preferred.

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.

What Michigan Orthopaedic Surgeons employees say

Hours and flexibility

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