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Credit And Collections Associate Jobs in Michigan

Carhartt

Sr. Manager, Credit

Dearborn, MI · On-site

Associate Responsibilities * Lead and develop the credit, collections, and deductions/chargebacks teams, establishing clear goals, KPIs, and performance expectations aligned with the company ...

Carhartt

Sr. Manager, Credit

Dearborn, MI · On-site

Associate Responsibilities * Lead and develop the credit, collections, and deductions/chargebacks teams, establishing clear goals, KPIs, and performance expectations aligned with the company ...

MSC Industrial Direct

Credit Representative

Southfield, MI · On-site

$16.78 - $26.39/hr

Customer Service, Sales and Branch Associates) regarding customer inquiries on billing issues ... Minimum of two years of commercial credit/collections experience is required. * SKILLS: * CRT, PC ...

ABC Valued Client

Account Manager

Rochester Hills, MI · On-site

Must pass credit, MVR (driving record) and criminal background checks PREFERRED QUALIFICATIONS ... Collections experience (e.g., collector, collections representative, collections associate ...

pca

SR. Accounting Associate

Mason, MI · On-site

The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

Edwards Garment

Customer Credit Representative

Kalamazoo, MI · On-site

$14.50 - $19.50/hr

We know that our associates are the heartbeat of our company and we foster an environment that is ... collections, as well as provide administrative support to the Finance team. Here's what you can ...

Edwards Garment

Customer Credit Representative

Kalamazoo, MI · On-site

$14.50 - $19.50/hr

We know that our associates are the heartbeat of our company and we foster an environment that is ... collections, as well as provide administrative support to the Finance team. Here's what you can ...

pca

Plant Accountant

Mason, MI · On-site

$58K - $73K/yr

Guide, develop, and train accounting associates including assisting the Plant Controller in ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

Marling Assoc Inc

Be Seen First

Office Manager - Accounting Experience Required

Harper Woods, MI · On-site

$23 - $25/hr

... Credit Applications for New Customers Run Credit Checks Weekly Bill payments Weekly Supplier ... Accounting and all phases (associate degree at a minimum) Peachtree Accounting Experience Required ...

North American Dental Group

Dentist

Highland, MI · On-site

$135.65 - $178/hr

Overview Associate Dentist - Full Time (Mon-Thurs) Maplewood Family Dental - Highland, MI Maplewood ... Collections: 32% of net collections thereafter * 100% practice paid lab fees Full‑Time Benefits

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All JobsCredit And Collections Associate JobsCredit And Collections Associate Jobs in Michigan

Credit And Collections Associate information

What are the key skills and qualifications needed to thrive as a credit and collections associate?

To thrive as a Credit and Collections Associate, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, usually supported by a degree in finance or accounting. Familiarity with ERP systems, credit management software, and spreadsheets is typically required, along with knowledge of relevant regulations. Strong negotiation, communication, and problem-solving skills help in resolving disputes and building positive relationships with clients. These skills ensure timely collections, minimize bad debt, and maintain healthy cash flow for the organization.

What is a credit and collections associate?

Credit and Collections Associates are professionals responsible for managing a company’s accounts receivable. Their main tasks include reviewing credit applications, assessing customer creditworthiness, monitoring outstanding balances, contacting customers regarding overdue payments, and negotiating payment arrangements. They play a key role in ensuring timely cash flow and minimizing financial risks for the organization. Effective communication, attention to detail, and knowledge of financial regulations are important skills for this position.

What is the difference between Credit And Collections Associate vs Accounts Receivable Clerk?

AspectCredit And Collections AssociateAccounts Receivable Clerk
Primary RoleManaging credit risk, collecting overdue payments, and maintaining customer credit profilesRecording and processing incoming payments, invoicing, and reconciling accounts
Required SkillsCommunication, negotiation, knowledge of credit policiesData entry, attention to detail, basic accounting skills
Work EnvironmentOffice setting, interacting with customers and sales teamsOffice setting, primarily clerical and administrative tasks
Common CertificationsCredit and collections certifications, accounting knowledgeBasic accounting or bookkeeping certifications often preferred

While both roles involve financial processes, the Credit And Collections Associate focuses on managing credit risk and collecting overdue payments, whereas the Accounts Receivable Clerk handles invoicing and recording payments. The associate role typically requires stronger communication and negotiation skills, with a focus on credit management, making it distinct in responsibilities and skill set.

How does a credit and collections associate typically collaborate with sales and customer service teams to resolve payment issues?

Credit and Collections Associates frequently work alongside sales and customer service teams to address overdue accounts and resolve customer payment concerns. They coordinate with sales to understand client relationships and any special arrangements, and partner with customer service to clarify billing disputes or product issues that may delay payments. This collaborative approach ensures that payment problems are handled efficiently while maintaining positive client relationships, which is essential for both customer retention and cash flow management.
What are the most commonly searched types of Credit And Collections jobs in Michigan? The most popular types of Credit And Collections jobs in Michigan are:
What are popular job titles related to Credit And Collections Associate jobs in Michigan? For Credit And Collections Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Credit And Collections Associate jobs in Michigan look for? The top searched job categories for Credit And Collections Associate jobs in Michigan are:
What cities in Michigan are hiring for Credit And Collections Associate jobs? Cities in Michigan with the most Credit And Collections Associate job openings:
Credit And Collections Associate jobs near you
Infographic showing various Credit And Collections Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sr. Manager, Credit

Carhartt

Dearborn, MI • On-site

Full-time

Re-posted 15 hours ago

Carhartt rating

8.0

Company rating: 8.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Position Details:
Title: Sr. Manager, Credit
Department: Accounting
Reports to: Director, Finance - CCG/NAWS
Location: Dearborn
Job Classification: Hybrid
FLSA Status: Exempt
Job Band: Manager
Job Summary
The Sr. Manager, Credit plays a critical role in the Company's financial success by establishing credit policies, optimizing risk adjusted credit portfolio performance, ensuring timely collections, overseeing resolution of customer chargebacks and enabling profitable revenue growth across the business. This role blends strategic oversight with hands-on management of credit operations, analytics, customer risk assessment, and cross-functional partnership with Sales, FP&A, Legal, IT, Distribution and Customer Care. Success in this position requires robust business acumen and a deep understanding of corporate strategies, enabling alignment of departmental objectives with broader organizational goals. The leader is accountable for leveraging artificial intelligence (AI) technologies to optimize decision-making, automate processes, and enhance team performance, while also fostering effective partnerships with Sales leadership to drive revenue growth and customer satisfaction.
Inspired by Hard Work
At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
  • Lead and develop the credit, collections, and deductions/chargebacks teams, establishing clear goals, KPIs, and performance expectations aligned with the company's broader financial and strategic objectives.
  • Create and maintain credit risk models that reflect strategic growth plans, tailored for unique business unit needs, industry benchmarks, trade reporting insights, and customer relationship history-maximizing credit availability while mitigating unacceptable risk exposure.
  • Assess customer creditworthiness using advanced analytics and AI-driven scoring models. Develop credit policies that balance risk and growth opportunities, and establish clear protocols for holds, escalations, and cross-functional alignment in resolving issues.
  • Collaborate proactively with Sales leadership to align credit strategies with revenue objectives, resolve customer challenges, provide guidance on credit decisions, and benchmark customer and portfolio risk relative to industry peers. Promote open communication and joint problem-solving to enhance customer experience.
  • Drive holistic account management and portfolio health, ensuring customer balances remain within established metrics. Build and maintain policies and processes that incorporate corporate risk tolerance, industry best practices, and operational benchmarks.
  • Oversee and optimize the collections process, leveraging automation and predictive tools to prioritize accounts, anticipate payment behaviors, and improve communication efficiency. Lead cross-functional efforts with Sales, Customer Care, DC Operations, and AR to accelerate dispute resolution and improve cash conversion.
  • Ensure credit and collections operations support corporate financial strategy, integrating an understanding of company priorities and long-term goals into decision-making, policy design, and process enhancements.
  • Develop and refine cash flow forecasts to support Treasury planning. Collaborate with FP&A and Accounting on the analysis of deductions, disputes, and bad debt performance.
  • Champion the adoption of AI and automation technologies, including machine learning models, predictive analytics, AI chatbots, and RPA. Continuously evaluate and evolve department workflows to improve efficiency, accuracy, and service levels.
  • Manage the company's trade credit insurance policy, including policy administration, compliance, reporting, and claims processing with the insurer. Act as primary liaison with our third-party broker.
  • Manage relationships and negotiate contracts with third-party credit reporting services, including Dun & Bradstreet, Creditntell, and similar partners.

Required Education
  • Bachelor's degree in accounting, finance, or related field.
  • Master's degree preferred

Required Skills & Experience
  • 10+ years of experience leading credit, collections, or accounts receivable functions, including establishing customer credit lines, conducting market and industry risk assessments, and participating in credit industry associations (e.g., NACM/CRF).
  • 2-4 years of leadership experience with a track record of developing and attracting talent.
  • Strong analytical, problem-solving, and business acumen, with proficiency in AI-enabled analytics platforms and experience integrating artificial intelligence or automation technologies into credit or operational workflows.
  • Exceptional communication and presentation skills, with the ability to influence decision-making, collaborate across all levels of the organization, and independently create and deliver executive-level presentations.
  • Proven ability to operate in a fast-paced, dynamic environment, managing multiple priorities with strong attention to detail, organizational discipline, and a high degree of accountability.
  • Strong interpersonal and leadership skills, including the ability to motivate teams, influence cross-functional partners, and drive results through collaboration.
  • Experience with ERP systems, including at least two years supporting system reviews or enhancements; SAP experience preferred.
  • Industry experience in consumer goods credit management, apparel or footwear, preferred.

Physical Requirements and Working Conditions
  • Office environment, cubicle setting.
  • Extended periods of time sitting, standing, typing on a computer is required.
  • Able to work some evenings or weekends if necessary.
  • Travel required, less than 25%.
  • This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.
  • Carhartt is a tobacco free workplace.

#LI-HYBRID
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.

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