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Credit Card Customer Service Jobs in Michigan (NOW HIRING)

We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the ... Six months to one year of customer service experience, preferably within a financial institution.

New

We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the ... Six months to one year of customer service experience, preferably within a financial institution.

New

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers. Click ...

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers.

Meijer Credit Card Champion

Bay City, MI · On-site

$11.50 - $15/hr

Credit Card Champion As a family company, we serve people and communities. When you work at Meijer ... customer service in the checkout lane that creates a positive and lasting impact on Meijer ...

New

Credit Card Clerk - Part Time

Cedar Springs, MI · On-site

$15.25 - $19.75/hr

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers. Be ...

Credit Card Clerk - Part Time

Cedar Springs, MI · On-site

$15.25 - $19.75/hr

As a Cashier, you will craft quality customer experiences by providing efficient, effective customer service in the checkout lane that creates a positive and lasting impact on Meijer customers. Be ...

Partner with the VP Card Services to manage the debit and credit card programs, including issuance, processing, servicing, disputes, chargebacks, and rewards. * Oversee daily card operations to ...

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Credit Card Customer Service information

See Michigan salary details

$11

$20

$28

How much do credit card customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for credit card customer service in Michigan is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is a credit card customer service?

A Credit Card Customer Service job involves assisting cardholders with account inquiries, billing issues, payments, disputes, and fraud concerns. Representatives provide support via phone, chat, or email, helping customers understand their card benefits, rewards, and terms. They also handle lost or stolen card reports and guide customers through troubleshooting transactions. Excellent communication and problem-solving skills are essential for success in this role.

What are the typical daily responsibilities of a credit card customer service representative?

As a Credit Card Customer Service representative, your daily tasks typically include answering customer inquiries by phone or chat, resolving concerns related to billing, card activation, payments, and lost or stolen cards. You will often work closely with other departments to resolve complex account issues and may need to provide clear guidance to customers about credit card features or fraud protection. The role also involves documenting interactions and ensuring accurate record-keeping in the company's customer management systems. Working in this position, you’ll develop expertise in both technical systems and customer care, providing a dynamic environment ideal for building transferable skills.

What are the key skills and qualifications needed to thrive in credit card customer service, and why are they important?

To excel in Credit Card Customer Service, you need strong communication, problem-solving abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and credit card processing systems is typically required. Outstanding patience, active listening, and conflict resolution skills help you stand out when assisting diverse customers. These abilities are crucial for resolving account issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the most commonly searched types of Credit Card Customer Service jobs in Michigan?

The most popular types of Credit Card Customer Service jobs in Michigan are:

What are popular job titles related to Credit Card Customer Service jobs in Michigan?

For Credit Card Customer Service jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Credit Card Customer Service jobs?

Cities in Michigan with the most Credit Card Customer Service job openings:

Infographic showing various Credit Card Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,045 per year, or $20.2 per hour.

Credit Card Specialist

Dearborn, MI • On-site

Full-time

Posted yesterday

New


Job description

The Opportunity: We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure.  

What You’ll Do: 

  • Provide research, problem-solving and phone support to staff through general and specialized phone queues.  
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments.  
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts.  
  • Prepare written correspondence to members using approved templates.  
  • Monitor exception and file maintenance reports and take necessary action.  
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan.  
  • Comply with information security procedures to protect member information.  
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates.  
  • Perform other duties as assigned.  

What You’ll Need:  

  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution. 
  • Ability to manage multiple priorities.  
  • Proficient in Microsoft 365.   
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills.   
  • Able toinitiateand embrace change.   
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.