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Collections Representative Jobs in Michigan (NOW HIRING)

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

TNT-Fast Finance

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

TNT-Fast Finance

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

Byrider

Assistant Collections Manager

Wyoming, MI

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

TradeFirst.com

Collections , Accounts Receivable

Oak Park, MI · On-site

$18.75 - $23.75/hr

Established Michigan Business to Business trading company seeks a part time individual who has business collections and small claims experience to assist in the various collections and legal issues ...

TradeFirst.com

Collections , Accounts Receivable

Oak Park, MI · On-site

$18.75 - $23.75/hr

Established Michigan Business to Business trading company seeks a part time individual who has business collections and small claims experience to assist in the various collections and legal issues ...

TradeFirst.com

Collections , Accounts Receivable

Oak Park, MI · On-site

$18.75 - $23.75/hr

Established Michigan Business to Business trading company seeks a part time individual who has business collections and small claims experience to assist in the various collections and legal issues ...

KLA Corporation

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

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Showing results 21-40

All JobsCollections Representative JobsCollections Representative Jobs in Michigan

Collections Representative information

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How much do collections representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections representative in Michigan is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,671 per year, or $16.7 per hour.

Collections Specialist

Thelen Auto Group

Saginaw, MI • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Collections Specialist - TNT Financial Inc.

Position Type: Full-Time (40 Hours per Week)
Compensation: Hourly Pay + Performance Bonuses

TNT Financial Inc. is seeking a motivated and professional Collections Specialist to join our team. The ideal candidate will have strong customer service skills, the ability to multitask in a fast-paced environment, and experience communicating effectively with consumers while maintaining professionalism and compliance.

Responsibilities
  • Contact consumers regarding past-due accounts and arrange payment solutions.
  • Provide excellent customer service while maintaining collection goals.
  • Handle difficult conversations professionally and effectively de-escalate situations.
  • Perform skip tracing activities using multiple databases and resources.
  • Document all account activity accurately and thoroughly.
  • Manage a high volume of calls while maintaining attention to detail.
  • Follow company policies and applicable collection regulations.
  • Work collaboratively with team members to achieve department objectives.
Qualifications
  • Basic computer skills and the ability to learn multiple software programs.
  • Strong multitasking and organizational abilities.
  • Excellent verbal and written communication skills.
  • Outstanding customer service and problem-solving skills.
  • Ability to remain calm and professional in challenging situations.
  • Experience in collections, customer service, call center operations, or skip tracing is preferred but not required.
  • Strong work ethic and reliability.
  • Saturday Availability
Benefits
  • Competitive hourly wage
  • Performance-based bonus opportunities
  • Full-time, stable employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

If you are a motivated individual with strong communication skills and a desire to help resolve accounts professionally, we encourage you to apply and become part of the TNT Financial Inc. team.

Apply