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Collections Representative Jobs in Michigan (NOW HIRING)

KLA Corporation

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

Orbotech

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

KLA Corporation

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

KLA

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

Kla

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

Superior Auto Inc

Account Representative

Hillsdale, MI · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service ... By effectively communicating and driving proactive collections, you'll play a pivotal role in the ...

Superior Auto Inc

Account Representative

Sturgis, MI · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service ... By effectively communicating and driving proactive collections, you'll play a pivotal role in the ...

NSF

Accounts Receivable Representative II

Ann Arbor, MI

$18.50 - $23.50/hr

The Accounts Receivable Representative II is responsible for managing an assigned portfolio of ... Strong understanding of accounts receivable, collections, invoicing, cash applications, and ...

NSF

Accounts Receivable Representative II

Ann Arbor, MI · On-site

$18.50 - $23.50/hr

The Accounts Receivable Representative II is responsible for managing an assigned portfolio of ... Responsibilities Key Responsibilities Accounts Receivable & Collections * Manage an assigned ...

NSF

Accounts Receivable Representative II

Ann Arbor, MI · On-site

$18.50 - $23.50/hr

The Accounts Receivable Representative II is responsible for managing an assigned portfolio of ... Strong understanding of accounts receivable, collections, invoicing, cash applications, and ...

McLaren

Patient Account Representative III

Shelby, MI · On-site

$16 - $21/hr

Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform ...

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Collections Representative information

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How much do collections representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collections representative in Michigan is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the complexity of accounts managed, and often includes commission or bonuses for successful collections.
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Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,671 per year, or $16.7 per hour.

Construction Collections Specialist

Moore Mechanical

Cadillac, MI • On-site

$17.75 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Construction Collections Specialist
Moore Mechanical | Cadillac
Compensation: Commensurate with Experience
Protect Cash Flow. Build Relationships. Drive Project Success.
Moore Mechanical is seeking a detail-oriented Construction Collections Specialist to manage accounts receivable, collections, and retainage for our HVAC and plumbing construction projects.
This role goes far beyond traditional collections.
You'll work directly with Project Managers, customers, owners, and our accounting team to resolve payment issues, review contracts, understand billing requirements, manage retainage, track payment deadlines, and help ensure projects are collected accurately and on time.
Success in this role requires professionalism, persistence, organization, and the ability to build strong working relationships while protecting Moore Mechanical's financial interests.
Why Join Moore Mechanical?
  • Competitive Pay Based on Experience
  • Stable Year-Round Employment
  • Opportunity for Career Growth
  • Collaborative Team Environment
  • Work on Large HVAC & Plumbing Construction Projects
  • Promote-from-Within Culture
Benefits
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Health Savings Account (HSA)
  • Ongoing Professional Development
  • Employee Referral Program
About Moore Mechanical
Moore Mechanical is one of Michigan's leading HVAC and plumbing contractors, serving residential and commercial customers across multiple locations.
Our construction teams complete projects ranging from tenant improvements to large commercial developments. The Construction Collections Specialist plays a critical role in protecting company cash flow by ensuring projects are billed accurately, payments are collected on time, retainage is recovered promptly, and strong customer relationships are maintained throughout the project lifecycle.
What You'll Own
Collections & Accounts Receivable
  • Manage collections for HVAC and plumbing construction projects
  • Contact customers regarding outstanding invoices and payment status
  • Build positive working relationships while protecting company interests
  • Maintain accurate collection notes and documentation
  • Monitor and collect project retainage as contractual milestones are achieved
Contract & Billing Support
  • Review customer contracts and payment terms
  • Understand progress billing, retainage, payment applications, and lien requirements
  • Identify billing discrepancies and coordinate with internal teams to resolve issues
  • Work with accounting to ensure invoices are accurate and submitted on time
  • Track retainage balances and anticipated release dates
Project Coordination
  • Partner closely with Project Managers to resolve payment issues
  • Monitor aging accounts and prioritize collection efforts
  • Assist with lien notices and collection escalations when necessary
  • Coordinate final billing and retainage collection
  • Help identify root causes of delayed payments and recommend process improvements
Financial Accountability
  • Maintain accurate collection records and reporting
  • Follow company collection procedures and escalation timelines
  • Protect company cash flow through proactive follow-up
  • Support continuous improvement of collection processes
What Success Looks Like
  • Outstanding receivables are actively managed
  • Retainage is tracked and collected promptly
  • Customers receive timely and professional communication
  • Billing issues are identified and resolved quickly
  • Strong working relationships are maintained with customers and project teams
  • Aging accounts remain well managed
  • Company cash flow is protected through proactive collections
What We're Looking For
  • Previous collections, accounts receivable, project billing, or construction accounting experience preferred
  • Construction industry experience strongly preferred
  • Understanding of contracts, progress billing, retainage, payment applications, and lien rights is a plus
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Professional conflict resolution and relationship-building abilities
  • High attention to detail and accuracy
  • Strong computer skills, including Microsoft Office
  • Ability to prioritize multiple projects simultaneously
  • Authorized to work in the United States
  • This is a fully in-person position; hybrid and remote work arrangements are not available.
Our Core Values
Honesty
We communicate openly, take ownership, and do what we say we'll do.
Positive Attitude
We approach challenges with professionalism, teamwork, and a solutions-focused mindset.
Hard Work
We believe success comes from accountability, persistence, and continuous improvement.
Why This Role Matters
The Construction Collections Specialist plays a vital role in maintaining the financial health of Moore Mechanical.
By ensuring invoices are collected, retainage is recovered, billing issues are resolved, and customer relationships remain strong, you'll directly support company cash flow and the successful completion of every project.
If you're organized, persistent, enjoy solving problems, and want to make a meaningful impact on a growing construction company, apply today and join the Moore Mechanical team.
Job Applicant Privacy Notice (Short Form)
By applying for a position with MM Acquisitions Group, LLC ("we," "us"), you acknowledge that we will collect and use personal information about you for recruiting, hiring, and employment-related purposes. The information you provide (such as contact details, work history, education, licenses/certifications, references, and any communications with us) may be used to evaluate your application, verify your qualifications, communicate with you, manage interviews and offers, comply with legal obligations, and improve our hiring process.
We may share applicant information with service providers that help us run recruiting and hiring (for example, an applicant tracking system, interview scheduling, and-where permitted-background check, drug testing, credential verification, or similar providers). We require these providers to protect your information and use it only to provide services to us.
We retain applicant information for as long as reasonably necessary for hiring decisions, recordkeeping, compliance, and legitimate business needs. We maintain reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is 100% secure.
You may request access to or correction of your applicant information by contacting dataprivacy@mooremech.net. If you need a reasonable accommodation to apply or interview, contact (800) 504-1058. If a background check is required for a role, you will receive any legally required notices and authorizations separately.
Full notice: https://mooremech.net/applicant-privacy-notice/

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