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Collections Representative Jobs in Michigan (NOW HIRING)

Patient Account Representative III

Shelby, MI · On-site

$16 - $21/hr

Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform ...

Patient Account Representative III

Shelby, MI · On-site

$16 - $21/hr

Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform ...

This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...

This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail. The Opportunity We're looking for Brand Representatives to support an ...

Requisition Number: 228072 Cintas is seeking an Accounts Receivable Representative ... High School Diploma/GED * 2+ years' collections experience * Ability to use confidential ...

Accounts Receivable Representative

Macomb, MI · On-site

$18.25 - $23/hr

Requisition Number: 219030 Cintas is seeking an Accounts Receivable Representative ... High School Diploma/GED * 2+ years' collections experience * Ability to use confidential ...

Accounts Receivable Representative

Macomb, MI · On-site

$18.25 - $23/hr

Requisition Number: 228072 Cintas is seeking an Accounts Receivable Representative ... High School Diploma/GED * 2+ years' collections experience * Ability to use confidential ...

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Collections Representative information

See Michigan salary details

$9

$16

$24

How much do collections representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for collections representative in Michigan is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What jobs pay 10,000 a month without a degree?

A Collections Representative typically earns less than $10,000 a month, but some high-level or specialized roles in sales, real estate, or entrepreneurship can reach or exceed that income level without a degree. Success in these roles often depends on experience, skills, and performance rather than formal education. High commissions, bonuses, or owning a business are common ways to achieve such earnings without a degree.

What are the duties of a collection representative?

A collections representative is responsible for contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of interactions. They often use communication skills, negotiation techniques, and collection software to perform their duties efficiently.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

What does a collection representative do?

A collections representative is responsible for contacting customers to recover overdue payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use communication skills and may work with collection software to track accounts and ensure compliance with regulations.

What is the highest paying collection job?

The highest paying collections roles are often senior or managerial positions such as Collections Manager or Director, which can earn six-figure salaries. These roles typically require extensive experience, strong negotiation skills, and knowledge of industry regulations, often supplemented by certifications like Certified Collection Professional (CCP).
More about Collections Representative jobs
What are popular job titles related to Collections Representative jobs in Michigan? For Collections Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collections Representative jobs in Michigan look for? The top searched job categories for Collections Representative jobs in Michigan are:
What cities in Michigan are hiring for Collections Representative jobs? Cities in Michigan with the most Collections Representative job openings:
What are popular job titles related to Collections Representative jobs in MI? For Collections Representative jobs in MI, the most frequently searched job titles are:
Infographic showing various Collections Representative job openings in Michigan as of June 2026, with employment types broken down into 84% Full Time, 7% Part Time, 2% Temporary, and 7% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,671 per year, or $16.7 per hour.
Patient Account Representative III

Patient Account Representative III

McLaren

Shelby, MI • On-site

$16 - $21/hr

Full-time

Posted 15 days ago


Job description

Position Summary:
Under general direction, the Patient Accounting Representative III is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Employees in this position perform advanced patient accounting responsibilities and may serve as the department's subject matter expert for assigned revenue cycle functions.
Essential Functions and Responsibilities as Assigned:
  1. Performs advanced and complex patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards.
  2. Serves as a subject matter expert and resource to department staff regarding patient accounting processes, payer requirements, account resolution, billing, follow-up, payment posting, refunds, reporting, documentation, and related revenue cycle functions.
  3. Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution.
  4. Processes, research, and resolves account issues, including insurance, patient balance, payment, adjustment, refund, documentation, and claim-related matters.
  5. Provides guidance, support and assistance to staff regarding workflow questions, account issues, payer requirements and departmental procedures.
  6. Communicates professionally and effectively with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution.

Qualifications:
Required:
  • High School Diploma or GED
  • 5-year experience in Finance/Accounting, Customer Service or Healthcare

Preferred:
• Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience.
• Working knowledge of CPT, HCPCS, and ICD-10

McLaren logo

About McLaren

Sourced by ZipRecruiter

McLaren Group is globally renowned as one of the world’s most illustrious high-technology brands. Since the formation of McLaren Racing in 1963, McLaren has been pioneering and innovating in the competitive world of Formula 1, forging a formidable reputation which has seen the racing team win 20 World Championships and over 180 races. The Group has built on its successful racing expertise and diversified to include a global, high-performance sports car business, McLaren Automotive, and a game-changing technology and innovation business, McLaren Applied. Despite the broadening of the group’s business interests, McLaren’s goal remains singular: we exist to win in everything we do.

Industry

Automobile dealers and manufacturing

Company size

10,000+ Employees

Headquarters location

Woking, Surrey, GB

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