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Auto Finance Collection Jobs in Michigan (NOW HIRING)

Gateway Financial Solutions

Account Services

Saginaw, MI · On-site

Gateway Financial Solutions is a Michigan-based sub-prime lender and part of the Garber Automotive ... We have financed consumer auto loans since 1996 and specialize in auto loans for individuals with ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates ... financial services offerings to approximately 8.5 million members across 11 states and two U.S ...

The Auto Club Group

Travel Agent

Warren, MI

The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates ... financial services offerings to approximately 8.5 million members across 11 states and two U.S ...

Gateway Financial Solutions

Legal Recovery

Saginaw, MI · On-site

Gateway Financial Solutions is a Michigan-based sub-prime lender and part of the Garber Automotive ... We have financed consumer auto loans since 1996 and specialize in auto loans for individuals with ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Provide excellent customer service while maintaining collection goals. * Handle difficult ...

Thelen Auto Group

Collections Specialist

Bay City, MI

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Provide excellent customer service while maintaining collection goals. * Handle difficult ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Provide excellent customer service while maintaining collection goals. * Handle difficult ...

Thelen Auto Group

Collections Specialist

Saginaw, MI

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Provide excellent customer service while maintaining collection goals. * Handle difficult ...

Fisher Auto Parts

STORE MANAGER

Holland, MI

At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts

MAN TRAINEE HOURLY

Taylor, MI · On-site

At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts

STORE MANAGER

Holland, MI · On-site

At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts

STORE MANAGER

Troy, MI · On-site

At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

Fisher Auto Parts

MAN TRAINEE HOURLY

Taylor, MI · On-site

At Fisher Auto Parts, the Store Manager comprises the senior position/leader in the store. The ... financial goals including accounts receivable objectives; * Ensuring that an atmosphere of safety ...

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Showing results 1-20

All JobsAuto Finance Collection JobsAuto Finance Collection Jobs in Michigan

Auto Finance Collection information

See Michigan salary details

$24.4K

$126.1K

$207.4K

How much do auto finance collection jobs pay per year?

As of Jul 24, 2026, the average yearly pay for auto finance collection in Michigan is $126,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $151,700.00 per year, depending on experience, location, and employer.

What is an Auto Finance Collection job?

An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.

What are the key skills and qualifications needed to thrive in the Auto Finance Collection position, and why are they important?

Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.

What are some typical challenges faced in an Auto Finance Collection role?

Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.

What are popular job titles related to Auto Finance Collection jobs in Michigan? For Auto Finance Collection jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Auto Finance Collection jobs in Michigan look for? The top searched job categories for Auto Finance Collection jobs in Michigan are:
What cities in Michigan are hiring for Auto Finance Collection jobs? Cities in Michigan with the most Auto Finance Collection job openings:
Auto Finance Collection jobs near you
Infographic showing various Auto Finance Collection job openings in Michigan as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $126,074 per year, or $60.6 per hour.
Account Servicing Specialist - HYBRID SCHEDULE

Account Servicing Specialist - HYBRID SCHEDULE

University Bank

Ann Arbor, MI

$14.25 - $19.50/hr

Other

Posted 16 days ago

Job description

Description

General Job Summary

The Account Servicing Specialist serves a vital role in the onboarding and servicing of consumer mortgages and consumer auto finance accounts. Primary functions include onboarding of new consumer loans, providing client services and ongoing core maintenance for these accounts.


Summary of Essential Job Functions

  • Executes the onboarding of loans serviced by University Bank, which includes posting initial funding and enrolling the loans in Tax Service. 
  • Provide customer service for clients including research and follow up to resolve problems or concerns.
  • Make collection calls as needed.
  • Performs file maintenance and system maintenance.
  • Manages collateral release functions with adherence to the Collateral Release Procedure.
  • Track and manage insurance policies for mortgage collateral including force placing insurance when necessary. 
  • Executes the onboarding of the Smart Checking accounts. This includes account opening, setting up automatic transfers and ordering customer checks and debit cards. 
  • Assists Smart Checking customers and Auto Finance customers with online banking enrollment.


Other Job Functions

  • All other duties as assigned by management.

Requirements

Education, Training and Work Experience

  •  High School diploma or equivalent required.
  •  1-2 years previous banking experience required.
  •  Prior lending experience preferred.
  •  Understanding of real estate loan documentation preferred.
  •  Call center and/or In-Person customer service experience required. 


Knowledge, Skills, and Abilities

  • Maintain & foster positive relationships with customers and business partners.
  • Provide excellent customer service. Follow up promptly.
  • Complete all assigned training in a timely manner.
  • Provide professional communication in both oral & written expression.
  • Excellent organizational, time management & analytical skills.
  • High degree of accuracy.
  • High degree of dependability.
  • Ability to manage highly confidential information.
  • Ability to understand complex lending and core banking software. Ability to solve complex system maintenance problems.


Working Environment

Primary working environment is within an indoor climate-controlled office space and/or a private home office or some combination which will be at management's sole discretion. Employee may be subject to florescent lighting, dust, and other normal indoor allergens. Employee may work in close proximity of coworkers and occasionally independently in quiet environments.



Physical Requirements

  • Able to lift up to 20 pounds.
  • Extended periods of sitting (at computer desk).
  • Complete repetitive tasks (including operation of computer mouse/keyboard).


Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


**University Bank is an Equal Opportunity / Affirmative Action Employer**

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