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Collections Agent Jobs in Missouri (NOW HIRING)

Tulk LLC

Collections SME Mid

Saint Louis, MO · On-site

$99K - $135K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

EquipmentShare

Collections Specialist

Columbia, MO · On-site

$17.50 - $23.75/hr

EquipmentShare is Hiring a Collections Specialist EquipmentShare is searching for a Collections Specialist to support our team as the department continues to grow. Job Summary: Facilitate collection ...

Academy Bank

Collections Specialist

Kansas City, MO

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Fulltime associates are eligible for our benefits package: * Medical

Academy Bank

Collections Specialist

Kansas City, MO · On-site

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Full-time associates are eligible for our benefits package: * Medical

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All JobsCollections Agent JobsCollections Agent Jobs in Missouri

Collections Agent information

See Missouri salary details

$10

$16

$26

How much do collections agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections agent in Missouri is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.18 per hour, depending on experience, location, and employer.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

Is a collections agent a good career?

A collections agent is responsible for contacting debtors to recover overdue payments, often working in a call center environment. The role requires strong communication skills, attention to detail, and sometimes familiarity with credit reporting and legal regulations. It can offer steady employment and opportunities for advancement but may involve high-pressure situations and repetitive tasks.
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Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,243 per year, or $16.9 per hour.

EXPERIENCED Debt Collection Agent

Client Services, Inc.

Earth City, MO

$20/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Do you have EXPERIENCE as a Debt Collector working in a fast-paced call center environment, assisting consumers through setting up a payment process? Then we need you!

SEEKING applicants with DEBT COLLECTION experience to work in our Earth City office.

At Client Services, Inc. you will have work-life balance with a set Monday - Friday schedule, NO late nights and NO weekend work. In addition to paid holidays, you will receive plenty of PTO. Pay starting at $20 per hour and UP based on Experience! Of course, the MORE EXPERIENCE you have the more we are able to offer. Show us what you've got and we'll show you the money!

We value our employees and offer a comprehensive benefits and rewards package, including:

  • Comprehensive health and insurance benefits
  • Company paid life insurance
  • Company paid long-term disability coverage
  • Opportunity to participate in a 401(k) retirement savings plan
  • Paid training to help you succeed in your role
  • Opportunity to earn monthly collection bonuses based on performance

Client Services, Inc. is a well-established, industry leader with 34+ years of knowledge in the Accounts Receivable Management and Business Processing Outsourcing sector. Our reputation and success is attributed to the use of cutting-edge information technology, excellent customer service and a workforce comprised of individuals with the drive and determination required to succeed in a competitive environment.

Here's what you've got to do:

  • Effectively and comfortably handle inbound and outbound calls to consumers regarding overdue accounts
  • Utilize problem solving skills to find customer specific solutions in difficult situations
  • Analyze consumer accounts and negotiate payment/settlement arrangements based on those analyses
  • Ensure superior customer service through excellent verbal and written communication
  • Notate and maintain accurate, up-to-date information for consumer accounts
  • Here's what we want:
  • 5+ year of collections experience in a high-volume contact center required
  • Computer proficiency and accurate data entry skills required
  • Strong verbal and written communication skills so you can connect with consumers over the phone and take clear notes in our computer system

Ready to take that next step in your career? Apply now by submitting your application!

If you still need more info, then please call our Recruiting Specialists at 1-855-713-5627 today!

Client Services, Inc. is committed to equal employment opportunities.

Apply