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Collections Agent Jobs in Missouri (NOW HIRING)

Academy Bank

Collections Specialist

Kansas City, MO

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Fulltime associates are eligible for our benefits package: * Medical

Academy Bank

Collections Specialist

Kansas City, MO · On-site

$18 - $20/hr

Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience. Full-time associates are eligible for our benefits package: * Medical

GardaWorld

Collections Analyst

Saint Louis, MO · On-site

$54K/yr

Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level? Join GardaWorld, where we believe in empowering our team members to excel and grow ...

GardaWorld

Collections Analyst

Saint Louis, MO

$54K/yr

Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level. Join GardaWorld, where we believe in empowering our team members to excel and grow ...

GardaWorld

Collections Analyst

Saint Louis, MO

$54K/yr

Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level? Join GardaWorld, where we believe in empowering our team members to excel and grow ...

GardaWorld

Collections Analyst

Saint Louis, MO

$54K/yr

Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level? Join GardaWorld, where we believe in empowering our team members to excel and grow ...

GardaWorld

Collections Analyst

Saint Louis, MO · On-site

$54K/yr

Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level? Join GardaWorld, where we believe in empowering our team members to excel and grow ...

GardaWorld

Collections Analyst

Saint Louis, MO · On-site

$54K/yr

Join Our Team as a Collections Analyst at GardaWorld Are you ready to take your career to the next level. Join GardaWorld, where we believe in empowering our team members to excel and grow ...

Aston Carter

Collections Analyst

Saint Louis, MO · On-site

$24 - $25/hr

Collections Analyst St. Louis, MO *Entry level position! Bachelor's degree in accounting, business, or finance, no experience The Collections Analyst manages a high-volume billing and collections ...

CBIZ

Collections Specialist

Kansas City, MO · Hybrid

$18 - $24.50/hr

#LI-KH1 #LI-Hybrid CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory ...

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Showing results 21-40

All JobsCollections Agent JobsCollections Agent Jobs in Missouri

Collections Agent information

See Missouri salary details

$10

$16

$26

How much do collections agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections agent in Missouri is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.18 per hour, depending on experience, location, and employer.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

Is a collections agent a good career?

A collections agent is responsible for contacting debtors to recover overdue payments, often working in a call center environment. The role requires strong communication skills, attention to detail, and sometimes familiarity with credit reporting and legal regulations. It can offer steady employment and opportunities for advancement but may involve high-pressure situations and repetitive tasks.
More about Collections Agent jobs

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For Collections Agent jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Collections Agent jobs in Missouri look for?

The top searched job categories for Collections Agent jobs in Missouri are:

What cities in Missouri are hiring for Collections Agent jobs?

Cities in Missouri with the most Collections Agent job openings:

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Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,243 per year, or $16.9 per hour.

Collections Specialist

Academy Bank

Kansas City, MO

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Summary

The Collection Specialist engages with clients in a professional manner to identify the root cause for payment disruption and then works with the client to resolve their account in full or to establish an acceptable payment stream or arrangement. Responsible for reaching out to clients to collect payment for overdue payments, including balanced on accounts charged off as a loss.

Responsibilities

  • Consistently, efficiently,and lawfullycontact clients via outbound/inbound phone calls and other means of approved communication methods and collect on and manage assigned delinquent accounts.
  • Professionally and respectfullypersuade clients to set up payment arrangements and bring accounts current to resolve the delinquency and improve upon the credit history reporting for our clients.
  • Ensure theinformationwe depend on to contact and collect from these clients isaccurately maintained.
  • Support additional client service requests.
  • Handling high volume of client phone calls, inbound or outbound, and negotiating payment in full or payment arrangements.
  • Employ bank protocol to handle each call in a manner that meets or exceeds the bank's call quality and compliant expectations.
  • Update Contact Information.While speaking with clients you will work to identify additional contact information.
  • Remain compliant with our policies, processes and legal guidelines.
  • Utilize various means of skip tracing to locate customers, where necessary.
  • Adhere to FDCPA and state and federal laws and regulations.
  • Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success)
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
  • Working at the worksite during regular business hours and/or assigned hours.
  • Other specified duties as assigned.

Compensation & Benefits

The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience.

Fulltime associates are eligible for our benefits package:

  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Company paid life insurance
  • Short and Long-term disability insurance
  • Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.

Skills

  • Strong attention to detail and ability to complete work accurately.
  • Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement).
  • Ability to work in a team environment.
  • Basic math skills (addition, subtraction, multiplication, division, percentages).
  • Ability to organize work and multitask.
  • Strong written and verbal communication skills, required.
  • Familiarity or experience with the U.S. Military, preferred.
  • Proficient in Microsoft Office suite of products

Education & Experience

  • High school diploma or equivalent, required.
  • 3+ years Collections experience, required.

Physical Requirements

The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.

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