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Collections Agent Jobs in Missouri (NOW HIRING)

CBIZ, Inc.

Collections Specialist

Kansas City, MO · On-site

$18 - $24.25/hr

#LI-KH1 #LI-Hybrid Responsibilities Essential Functions and Primary Duties * Review aged accounts to resolve with client or fix account in system * Resolve a full range of internal and external ...

Myers and Stauffer

Collections Specialist

Kansas City, MO · Hybrid

$18 - $24.50/hr

#LI-KH1 #LI-Hybrid CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory ...

Aston Carter

Collections Analyst

Saint Louis, MO · On-site

$24 - $25/hr

Collections Analyst St. Louis, MO *Entry level position! Bachelor's degree in accounting, business, or finance, no experience The Collections Analyst manages a high-volume billing and collections ...

Aston Carter

Collections Analyst

Saint Louis, MO · On-site

$24 - $25/hr

Collections Analyst Entry level- Bachelor's degree, no experience! The Collections Analyst plays a key role in managing billing, collections, and accounts receivable activities in a high-volume ...

Kemper

Licensed Insurance Agent

Saint Joseph, MO

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Kansas City, MO

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

University of Rochester

$21.40 - $28.89/hr

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect ...

RNR Tire Express

Collection Specialist

Saint Louis, MO · On-site

$20/hr

Customer Contact & Collections: * Proactively contact past-due customers via phone to arrange payments, resolve delinquencies, or coordinate merchandise returns. * Negotiate payment plans and work ...

RNR Tire Express

Collection Specialist

Saint Louis, MO · On-site

$20/hr

Customer Contact & Collections:Proactively contact past-due customers via phone to arrange payments, resolve delinquencies, or coordinate merchandise returns.Negotiate payment plans and work toward ...

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Collections Agent information

See Missouri salary details

$10

$16

$26

How much do collections agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections agent in Missouri is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.18 per hour, depending on experience, location, and employer.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

Is a collections agent a good career?

A collections agent is responsible for contacting debtors to recover overdue payments, often working in a call center environment. The role requires strong communication skills, attention to detail, and sometimes familiarity with credit reporting and legal regulations. It can offer steady employment and opportunities for advancement but may involve high-pressure situations and repetitive tasks.
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Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,243 per year, or $16.9 per hour.

Collections Specialist

CBIZ, Inc.

Kansas City, MO • On-site

$18 - $24.25/hr

Full-time

Re-posted yesterday

CBIZ rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

12th of 23 rated bookkeepers and accountants

Job description


#LI-KH1 #LI-Hybrid
Responsibilities
Essential Functions and Primary Duties
  • Review aged accounts to resolve with client or fix account in system
  • Resolve a full range of internal and external requests (i.e. discrepancies)
  • Assist with training on subject matter (i.e. commission accounting tasks)
  • Become proficient in the use of commission accounting system and understand the ramifications of data entered and its impact on the financial operations of the company
  • Additional responsibilities as assigned

Qualifications
Minimum Qualifications Required
  • High school diploma or GED required
  • Bachelor's Degree or two years of experience on a specialized subject matter
  • Must maintain current required licenses and certifications relevant to field of expertise
  • Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Effective customer service skills
  • Proficient use of applicable technology
  • Ability to work in team environment as well as independently
  • Ability to analyze and prioritize multiple responsibilities

About Us
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

What CBIZ employees say

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About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987

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