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Collections Agent Jobs in Mississippi (NOW HIRING)

Hancock Whitney Bank

Collections Representative 2

Whitney, MS · On-site

$15.75 - $20.50/hr

The Collections Specialist 2 is the point of contact for delinquent accounts for collections activities. Collections Specialists are responsible for working to secure payments or arrangements from ...

Vital Care Infusion Services

Collections Associate

Meridian, MS · On-site +1

$17.25 - $23.50/hr

The Collections Associate is responsible for supporting the timely collection and resolution of outstanding insurance balances to achieve organizational revenue cycle goals. This position performs ...

Kemper

Licensed Insurance Agent

Picayune, MS · On-site

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Flowood, MS · On-site

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Richton, MS · On-site

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Wiggins, MS · On-site

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Biloxi, MS

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Columbia, MS · On-site

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Oxford, MS · On-site

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

Kemper

Licensed Insurance Agent

Pascagoula, MS

As a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for ...

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All JobsCollections Agent JobsCollections Agent Jobs in Mississippi

Collections Agent information

See Mississippi salary details

$10

$17

$26

How much do collections agent jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collections agent in Mississippi is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.33 per hour, depending on experience, location, and employer.

What is a collections agent?

A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.

What are the key skills and qualifications needed to thrive as a collections agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and relevant regulatory compliance (such as the Fair Debt Collection Practices Act) is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle challenging situations effectively. These skills are crucial for maximizing debt recovery while maintaining professionalism and compliance with legal standards.

How does a collections agent typically collaborate with other departments to resolve challenging accounts?

Collections Agents often work closely with customer service, billing, and finance teams to resolve challenging accounts. They may coordinate with customer service representatives to gather background on a customer's payment history or discuss unique circumstances. Collaboration with the finance department is also common to verify account details or arrange payment plans. This teamwork helps ensure accurate information, consistent communication with customers, and effective resolution of overdue accounts.

What is the difference between Collections Agent vs Debt Collector?

AspectCollections AgentDebt Collector
Required CredentialsHigh school diploma; sometimes additional trainingHigh school diploma; often similar training
Work EnvironmentOffice setting, some remote workOffice or fieldwork, sometimes outside
Employer & IndustryFinancial institutions, collection agenciesCollection agencies, creditors, law firms
Common Search & ComparisonYesYes

Both Collections Agents and Debt Collectors work in debt recovery, often within financial institutions or collection agencies. While their roles are similar, Collections Agents typically work in an office environment, handling customer accounts and negotiating payments, whereas Debt Collectors may work in the field, making direct contact with debtors. The required credentials and industry usage overlap significantly, making these roles closely related but with slight differences in work setting and approach.

Is a collections agent a good career?

A collections agent is responsible for contacting debtors to recover overdue payments, often working in a call center environment. The role requires strong communication skills, attention to detail, and sometimes familiarity with credit reporting and legal regulations. It can offer steady employment and opportunities for advancement but may involve high-pressure situations and repetitive tasks.
More about Collections Agent jobs

What are the most commonly searched types of Collections Agent jobs in Mississippi?

The most popular types of Collections Agent jobs in Mississippi are:

What are popular job titles related to Collections Agent jobs in Mississippi?

For Collections Agent jobs in Mississippi, the most frequently searched job titles are:

What are popular job titles related to Collections Agent jobs in MS?

For Collections Agent jobs in MS, the most frequently searched job titles are:

Collections Agent jobs near you
Infographic showing various Collections Agent job openings in Mississippi as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $35,583 per year, or $17.1 per hour.

Bilingual (Spanish) Customer Service Call Center Representative

TKO StaffPros LLC

Tupelo, MS • On-site

$12 - $14/hr

Other

Medical, Dental, Vision, Life

Re-posted 3 days ago

Job description

Bilingual Collections Agent

Pay: $12.00 - $14.00 per hour

Job description: TKO StaffPros is actively recruiting Bilingual Collections Agents (Spanish/English) – Lee County, MS Must be able to speak fluent Spanish and English (no exceptions) Pay Range: $12–$14 per hour (based on experience) Bonus: Monthly bonus structure available when performance goals are met Position Type: Evaluation-to-Hire Schedule: Must be available to work every other Saturday

Position Overview We are seeking a professional and motivated Bilingual Collections Agent fluent in both Spanish and English to join our team in Lee County, MS. This role focuses on contacting customers regarding overdue accounts, negotiating payment arrangements, and ensuring accurate documentation of all collection activities. The ideal candidate can communicate effectively across language barriers, maintain professionalism, and balance assertiveness with empathy.

Key Responsibilities

  • Customer Outreach: Contact customers in both Spanish and English to resolve past-due accounts and negotiate payment plans.
  • Account Management: Monitor outstanding invoices, follow up promptly, and escalate accounts when necessary.
  • Relationship Building: Maintain positive and professional communication while adhering to company policies and legal guidelines.
  • Documentation: Record all calls, emails, payment commitments, and account updates in the CRM system.
  • Issue Resolution: Investigate billing discrepancies, disputes, or questions that may delay payment.
  • Negotiation: Establish payment arrangements and settlement agreements in accordance with company standards.
  • Payment Processing: Assist customers with electronic payments and recurring payment setups.
  • Skip Tracing: Use skip-tracing tools and databases to locate customers who are difficult to reach.
  • Performance Goals: Meet monthly collection targets to qualify for bonus incentives.

What We Offer

  • Competitive hourly pay based on experience
  • Monthly bonus opportunities for meeting performance metrics
  • Evaluation-to-hire opportunity with long-term potential
  • Supportive team environment and on-the-job training

Benefits: Dental insurance Health insurance Vision insurance Life insurance

Work Location: In person

Requirements

  • Qualifications
    • Bilingual: Fluent in both Spanish and English (required)
    • Experience in collections, customer service, or call center environments preferred
    • Strong communication, negotiation, and problem-solving skills
    • Ability to remain calm, professional, and empathetic in challenging situations
    • Comfortable using CRM systems and computer-based tools
    • Reliable, punctual, and able to work every other Saturday
    • High school diploma or equivalent required

Apply