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Debt Collection Call Center Jobs in Utah (NOW HIRING)

Collections Specialist I

South Jordan, UT

$17.75 - $23.75/hr

One (1) or more years of experience in collections, customer service, or a call center environment ... Understands sub-prime collection practices and applies sound judgment when supporting collection ...

Customer Care Specialist

Ogden, UT

$16.75 - $22/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Customer Care Specialist

Layton, UT ยท On-site

$15.50 - $20.50/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Customer Care Specialist

Layton, UT ยท On-site

$15.50 - $20.50/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Customer Care Specialist

Ogden, UT ยท On-site

$16.75 - $22/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Customer Care Specialist

Ogden, UT ยท On-site

$16.75 - $22/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Customer Care Specialist

Layton, UT ยท On-site

$15.50 - $20.50/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Recovery Collector

West Valley City, UT ยท On-site

$15.25 - $19.25/hr

Determine account eligibility to transfer to appropriate third-party collection agencies ... Experience in collections call center environment, preferable within the automotive or financial ...

Recovery Collector

West Valley City, UT

$15.25 - $19.25/hr

Determine account eligibility to transfer to appropriate third-party collection agencies ... Experience in collections call center environment, preferable within the automotive or financial ...

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Debt Collection Call Center information

See Utah salary details

$6

$20

$33

How much do debt collection call center jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for debt collection call center in Utah is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $26.06 per hour, depending on experience, location, and employer.

What is a Debt Collection Call Center job?

A Debt Collection Call Center job involves contacting individuals or businesses to recover overdue payments on behalf of creditors. Agents negotiate payment plans, provide information on outstanding debts, and follow company and legal guidelines for collections. Strong communication, persistence, and customer service skills are essential to handle disputes and ensure successful resolutions.

What are the key skills and qualifications needed to thrive in the Debt Collection Call Center position, and why are they important?

To thrive in a Debt Collection Call Center, you need strong communication skills, attention to detail, and a basic understanding of finance or customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and payment processing tools is typically required. Outstanding negotiation skills, resilience under pressure, and the ability to remain professional during difficult conversations are highly valued soft skills. These abilities are crucial for meeting collection targets, maintaining client relationships, and ensuring compliance with industry regulations.

What are the typical daily responsibilities in a Debt Collection Call Center position?

In a Debt Collection Call Center role, your daily responsibilities include contacting individuals or businesses with overdue accounts, negotiating payment arrangements, updating account information in the company database, and documenting all communications. You may also handle inbound calls from customers seeking to resolve their debts, provide information on payment options, and occasionally escalate complex cases to supervisors or the legal team. Most teams work in a fast-paced, collaborative environment where agents support each other in achieving monthly collection goals. Over time, strong performers may have opportunities to train new team members or advance into supervisory roles.

What are the most commonly searched types of Debt Collection Call Center jobs in Utah? The most popular types of Debt Collection Call Center jobs in Utah are:
What job categories do people searching Debt Collection Call Center jobs in Utah look for? The top searched job categories for Debt Collection Call Center jobs in Utah are:
Infographic showing various Debt Collection Call Center job openings in Utah as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,545 per year, or $20.9 per hour.
Collections Specialist | Logan, UT

Collections Specialist | Logan, UT

Nexeo Staffing

Logan, UT โ€ข On-site

$15/hr

Full-time

Medical, Dental, Vision, Life

Posted 3 days ago


Job description

Collections Specialist | Logan, UT

Nexeo is hiring a Customer Service Representative on behalf of a debt collection company in Logan, Utah. This full-time, in-office role focuses on outbound customer contact, managing a portfolio of accounts, and working with individuals who have outstanding debt to establish payment arrangements.

This position is ideal for someone who is comfortable with outbound calling, account management, and maintaining a professional, respectful approach in sensitive financial conversations.


Responsibilities

โ€ข Make outbound calls to individuals regarding outstanding debts

โ€ข Manage a portfolio of assigned customer accounts

โ€ข Gather information and negotiate payment arrangements

โ€ข Leave voicemail drops and send follow-up emails and text messages

โ€ข Perform skip tracing to locate updated contact or employment information

โ€ข Prepare documentation related to potential litigation cases

โ€ข Use company-specific internal systems to document activity and update account information


Qualifications

โ€ข Previous experience in accounts receivable (AR), collections, or call center-type work

โ€ข Comfortable and confident making outbound calls

โ€ข Ability to manage multiple accounts and prioritize tasks effectively

โ€ข Professional, respectful, and clear communication skills

โ€ข Ability to work on-site during scheduled hours


Pay Rate

$15.00 per hour


Job Type

Full-Time


Shift/Schedule

Monday โ€“ Friday | 8:30 AM โ€“ 5:30 PM

(1-hour unpaid lunch; employees may leave for lunch)


Nexeo Benefits

โ€ขMedical, Dental, Vision, Limited Life, Short-Term Disability.

โ€ขRefer a Friend Bonus | Other Financial Incentives (Bonuses).

โ€ขWeekly Pay | Direct Deposit | Rapid Pay Card.

โ€ขHassle-Free Job Search: A Nexeo Recruiter is always available to assist you.

Questions?

Call or Text our office today!

With 100+ jobs available, we're sure to find a job for you.

1476 North Main Street North Logan, Utah 84341

(P) (435) 363-9263


Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.


Customer Service Representative | Collections | Accounts Receivable | Call Center | Outbound Calling | Debt Collection | Account Management | Skip Tracing | Payment Arrangements | In-Office Role | Logan UT


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