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The IRD Server reports directly to the F&B Management Team and is responsible for ensuring each guest has an amazing in-room dining experience by skillfully and carefully checking, arranging, and presenting the guest with their meal and beverages. 

DUTIES AND RESPONSIBILITIES

• Practice intuitive, aware, understated in-room dining service. 

• Anticipate guests’ needs based on body language, eye contact, and level of engagement. 

• Ensure 100% accuracy of delivered items to rooms. 

• Maintain organization & cleanliness of the In-Room Dining in the Inn. 

• Communicate thoroughly and efficiently with the F&B Management and Culinary team about any operations, ordering, or logistical needs. 

• Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes to resolve issues, delight, and build trust. 

• Thank guests with genuine appreciation and provide a fond farewell.

• Comply with quality assurance expectations and standards.

• Follow appropriate procedures for serving alcohol. 

• Report any employee, guest, and/or vendor incidents and accidents to management at the time of the incident and/or accident.

• Follow all state and local laws for serving alcohol responsibly (e.g., last call times). 

• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. 

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 

QUALIFICATION REQUIREMENTS

Required

• At least 1 year of hotel experience.

• Must be able to work well under pressure.

• Must be able to accurately follow instructions, both verbally and written.

• Must be highly detail-orientated.

Desirable

• Prior luxury hospitality experience preferred.

SKILLS, ATTITUDES, AND BEHAVIORS

Personal Skills:

• Must possess excellent communication skills.

• Must be professional in appearance and demeanor.

• Ability to work a flexible schedule that may include evenings, weekends, and holidays.

PHYSICAL DEMANDS

• Must be able to sit or stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds

OUR PROPERTY 

Only 35 minutes from Salt Lake City Airport, The Lodge at Blue Sky, Auberge Collection is a luxurious contemporary mountain retreat located in Park City, Utah’s Wasatch Mountain Range. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land. Amenities include a collection of immersive outdoor adventures, including hiking, fly fishing, clay shooting, horseback riding and heli-skiing. The Lodge’s restaurant, YUTA, helmed by Executive Chef Guillermo Tellez, serves cuisine created with ingredients sourced from an onsite organic farm. Deeply restorative treatments at The Edge complement Blue Sky’s active outdoor adventures. Experiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary. 

JOIN OUR FAMILY 

About Auberge Collection 

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com 

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge 

Blue Sky is an Equal Opportunity Employer, M/F/D/V. The Lodge at Blue Sky provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Lodge at Blue Sky complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.