... high volume call center - Experience diffusing escalated situations - Knowledge of Fair Debt Collection practices Job Skills: customer service, confidentiality, customer focus, listening ...
... high volume call center - Experience diffusing escalated situations - Knowledge of Fair Debt Collection practices Job Skills: customer service, confidentiality, customer focus, listening ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$15 - $18.75/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$15 - $18.75/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$15 - $18.75/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$15 - $18.75/hr
The call center area is: * kept at a normal working temperature and sanitized daily * maintains ... collection of data and funds * Understanding of laws and regulations impacting the registration ...
The ideal candidate will possess extensive collections and call center leadership experience ... Extensive knowledge of debt collection industry best practices, regulatory requirements, and ...
The ideal candidate will possess extensive collections and call center leadership experience ... Extensive knowledge of debt collection industry best practices, regulatory requirements, and ...
The ideal candidate will possess extensive collections and call center leadership experience ... Extensive knowledge of debt collection industry best practices, regulatory requirements, and ...
The ideal candidate will possess extensive collections and call center leadership experience ... Extensive knowledge of debt collection industry best practices, regulatory requirements, and ...
Be Seen First
Account Resolution Specialist
Powell, OH · On-site
$11 - $20/hr
This is not a high-pressure sales position or a traditional call center environment. We are looking ... Company Description Winterset Law Group is a debt collection law firm and Special Counsel to the ...
Quick apply
Be Seen First
Account Resolution Specialist
Powell, OH · On-site
$11 - $20/hr
This is not a high-pressure sales position or a traditional call center environment. We are looking ... Company Description Winterset Law Group is a debt collection law firm and Special Counsel to the ...
Call Center Representative
Dublin, OH · On-site
$15 - $19/hr
... past due) collection calls Role 4 Funding Specialist - Tier 1 - Reviewing contracts after approved by dealership. Mostly outbound calls, retailer communication, compliance reviews and requires ...
Call Center Representative
Dublin, OH · On-site
$15 - $19/hr
... past due) collection calls Role 4 Funding Specialist - Tier 1 - Reviewing contracts after approved by dealership. Mostly outbound calls, retailer communication, compliance reviews and requires ...
Be Seen First
Account Resolution Specialist
Powell, OH · On-site
$11 - $20/hr
This is not a high-pressure sales position or a traditional call center environment. We are looking ... Company Description Winterset Law Group is a debt collection law firm and Special Counsel to the ...
Quick apply
Be Seen First
Account Resolution Specialist
Powell, OH · On-site
$11 - $20/hr
This is not a high-pressure sales position or a traditional call center environment. We are looking ... Company Description Winterset Law Group is a debt collection law firm and Special Counsel to the ...
Manager, Team Lead, GM - General Manager
Gahanna, OH · On-site
$90 - $140/hr
The ideal candidate will possess extensive collections and call center leadership experience ... Extensive knowledge of debt collection industry best practices, regulatory requirements, and ...
Manager, Team Lead, GM - General Manager
Gahanna, OH · On-site
$90 - $140/hr
The ideal candidate will possess extensive collections and call center leadership experience ... Extensive knowledge of debt collection industry best practices, regulatory requirements, and ...
... high volume call center - Experience diffusing escalated situations - Knowledge of Fair Debt Collection practices Job Skills: customer service, confidentiality, customer focus, listening ...
New
... high volume call center - Experience diffusing escalated situations - Knowledge of Fair Debt Collection practices Job Skills: customer service, confidentiality, customer focus, listening ...
New
... high volume call center - Experience diffusing escalated situations - Knowledge of Fair Debt Collection practices Job Skills: customer service, confidentiality, customer focus, listening ...
New
... high volume call center - Experience diffusing escalated situations - Knowledge of Fair Debt Collection practices Job Skills: customer service, confidentiality, customer focus, listening ...
New
Make outbound calls to customers/debtors informing of claim filed against them * Provide clarity on ... Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, ...
Make outbound calls to customers/debtors informing of claim filed against them * Provide clarity on ... Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, ...
Collection Specialist
Newark, OH · On-site
$19 - $21/hr
Make outbound calls to customers/debtors informing of claim filed against them * Provide clarity on ... Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, ...
Collection Specialist
Newark, OH · On-site
$19 - $21/hr
Make outbound calls to customers/debtors informing of claim filed against them * Provide clarity on ... Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, ...
Preferred Qualifications: 2 years customer service experience, Experience working in a high volume call center, Experience diffusing escalated situations, Knowledge of Fair Debt Collection practices ...
Preferred Qualifications: 2 years customer service experience, Experience working in a high volume call center, Experience diffusing escalated situations, Knowledge of Fair Debt Collection practices ...
Inbound Sales Executive
Pickerington, OH · On-site
... call centre environments. An added plus for a Financial Advisor would be to come from the Mortgage ... Debt Solutions.
Inbound Sales Executive
Pickerington, OH · On-site
... call centre environments. An added plus for a Financial Advisor would be to come from the Mortgage ... Debt Solutions.
Client Success Specialist
Columbus, OH · On-site
$16.50 - $18.38/hr
Provide top-tier support via phone to clients on our Debt Management Program. * Taking back-to-back calls in a call center environment. * Support client accounts and ensure seamless account ...
Quick apply
Client Success Specialist
Columbus, OH · On-site
$16.50 - $18.38/hr
Provide top-tier support via phone to clients on our Debt Management Program. * Taking back-to-back calls in a call center environment. * Support client accounts and ensure seamless account ...
Debt Collection Call Center information
See salary details
$7.21 - $9.86
5% of jobs
$9.86 - $12.50
0% of jobs
$12.50 - $15.14
5% of jobs
$15.14 - $17.79
13% of jobs
$17.99 is the 25th percentile. Wages below this are outliers.
$17.79 - $20.43
24% of jobs
The median wage is $20.87 / hr.
$20.43 - $23.08
16% of jobs
$23.08 - $25.72
8% of jobs
$26.95 is the 75th percentile. Wages above this are outliers.
$25.72 - $28.37
7% of jobs
$28.37 - $31.01
6% of jobs
$31.01 - $33.65
5% of jobs
$33.65 - $36.30
9% of jobs
$7
$22
$36
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Full-time
Posted 4 days ago
Job description
The Ohio Attorney General's Office is currently seeking candidates for two Claims Account Representative 2 positions in the Collections Enforcement Section. The successful candidates will collect certified delinquent taxes and debts owed to state agencies. These positions will work a hybrid in-person/remote schedule. There may be in person requirements for training and operational needs. The positions will be headquartered at any of our offices around Ohio: Columbus, Cincinnati, Cleveland, Toledo, or Boardman.
The duties for these positions include, but are not limited to, the following:
- Collects delinquent taxes and/or monies owed to state agencies; handles sensitive telephone and in-person contacts with general public, clients, accountants and attorneys to collect delinquent debts (e.g., accesses, reviews and updates account information).
- Requires payment in full and/or establishes payment plan for debtor (which requires use of multiple computations).
- Works with special counsel to collect debts.
- Performs skip tracing, investigates, traces and verifies debtor location (e.g., uses various methods to locate and verify information).
- Maintains accounts on debt owed to state and local governments (e.g., reviews inventory daily to determine status of payments, maintains daily log sheet for supervisor).
- Issues praecipes and cites permits.
- May assign and/or reassign cases and/or assessments to special counsel when necessary.
- Negotiates repayment with debtor, legal and/or other government representatives.
- Closes accounts which have made restitution.
- Performs general clerical tasks (e.g., reviews and sends correspondence, files, makes copies, and answers phones).
High school diploma and 2 years experience in collections or 12 months experience and 12 months training in collections, public relations and/or office practices and procedures; 1 course or 3 months training in English composition and grammar or business communication; formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals; 4 months experience. or 4 months training in use of personal computer, calculator and telephone equipment.
-Or completion of associates core program in business administration, communications, English or related fields.
-Or equivalent of Minimum Class Qualifications for employment noted above
Preferred Qualifications:
- 2 years customer service experience
- Experience working in a high volume call center
- Experience diffusing escalated situations
- Knowledge of Fair Debt Collection practices
Job Skills: customer service, confidentiality, customer focus, listening, responsiveness, verbal communication