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Collections Representative Jobs in Utah (NOW HIRING)

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

Lendingclub Corporation

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by actively engaging with your peers and leaders while having a willingness to continuously improve ...

American Equipment HR LLC

Collections Specialist

Murray, UT · On-site

$17.25 - $23.50/hr

American Equipment is seeking an Collections Specialist to join our accounting team in Salt Lake City, UT Responsibilities * Responsible for day-to-day tasks associated with managing and processing ...

American Equipment

Collections Specialist

Murray, UT

$25 - $28/hr

American Equipment is seeking an Collections Specialist to join our accounting team in Salt Lake City, UT Responsibilities * Responsible for day-to-day tasks associated with managing and processing ...

New

TriOptus LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client Collections team, this role will support the collections team in the execution and delivery of the team ...

CardWorks

Collections Specialist I

South Jordan, UT · On-site

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

CardWorks

Collections Specialist I

South Jordan, UT

$17.75 - $23.75/hr

The Collections Specialist I is responsible for the daily collection of past-due Recreation Lending loans. This role helps manage delinquency within acceptable target levels while ensuring compliance ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...

Clicklease

Collections & Recovery Specialist

Draper, UT · On-site

$22 - $24/hr

What You Have * 2+ years of experience in collections, asset recovery, customer account management, customer service, logistics, or a related operational environment. * Experience managing customer ...

Brex

Servicing Collections Associate

Salt Lake City, UT · On-site

$45K - $57K/yr

You will be responsible for managing B2B stakeholders with an emphasis on negotiations and collections. Where you'll work This role will be based in our Salt Lake City office. We are a hybrid ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Job Location: Draper, UT Job Type: Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ...

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Showing results 21-40

All JobsCollections Representative JobsCollections Representative Jobs in Utah

Collections Representative information

See Utah salary details

$10

$17

$25

How much do collections representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections representative in Utah is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.28 per hour, depending on experience, location, and employer.

How much do collections representatives make?

Collections representatives typically earn a median annual salary of around $40,000 to $50,000, with additional compensation possible through commissions or bonuses. Salaries can vary based on experience, location, and the size of the organization, and the role often requires strong communication and negotiation skills.

How does a collections representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a collections representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.

What are the key skills and qualifications needed to thrive as a collections representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.
More about Collections Representative jobs
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What are popular job titles related to Collections Representative jobs in UT? For Collections Representative jobs in UT, the most frequently searched job titles are:
Collections Representative jobs near you
Infographic showing various Collections Representative job openings in Utah as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $36,213 per year, or $17.4 per hour.

Inbound Collections Specialist

North American Recovery

West Valley City, UT • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About the Role:
North American Recovery is looking for a motivated and professional Inbound Collections Specialist to join our growing team in West Valley City, UT. This is a great opportunity to build a rewarding career in the financial services industry where your communication skills and problem-solving abilities will make a real impact every day.
North American Recovery, a Utah based National Collection Agency is hiring! 
Our company is growing at a rapid rate, and we are looking to hire several energetic individuals for our Inbound Collection Specialists position. Ideal candidates will be self-motivated individuals who enjoy working in a fast-paced environment and love a challenging and rewarding job.
Do I need collections experience?

No! An understanding of third-party debt collections is a plus but is not required. We have successfully trained hundreds of collectors with no experience, and they’ve gone on to earn over $65,000 a year. This is a great opportunity for someone who wants to move from a lower paying job as we will train the right person!

What we offer:

  • Cash bonuses
  • 401k benefits with employer contributions
  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off (PTO)
  • Excellent attendance earned time off, with ability to earn 6 days off yearly
  • A paid day off on your birthday!
  • Paid Training
  • A wage base of $20/hour, plus a commission schedule
  • 8:00 am - 4:30 pm or 8:30 am to 5:00 pm Shifts
  • Top collector, and attendance luncheons
Our company is growing at a rapid rate, and future management opportunities will eventually be available.
Required skills:#

  • Reliable and dependable (good attendance is a must)
  • Effective communication skills
  • Problem solving and analytical skills
  • The ability to multi-task
  • A positive attitude and a focused mentality
  • Working knowledge of computers
Minimum Education#

  • High school diploma or equivalent
We have an outstanding work environment in a very professional, positive office setting that is centrally located at 1600 West 2200 South.
Visit our website to hear what our employees think about working here: http://www.north-american-recovery.com/employee-reviews.html Or you can watch our employee testimonials by clicking this link: https://www.youtube.com/playlist?list=PLE4uuYA8HAuSTRBR0utCCS6QYT9RsUfkV
Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible
Paid Training:

  • Yes
Management:

  • Supervisor
Work Remotely:

  • No
This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time

Salary: $20 per hour
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • 8-hour shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
  • Commission pay
Ability to commute/relocate:
  • Salt Lake City, UT 84119: Reliably commute or planning to relocate before starting work (Required)
Education:
  • High school or equivalent (Preferred)
Experience:
  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Work Location: In person

Responsibilities:
  • Handle inbound calls from customers regarding outstanding account balances and payment arrangements
  • Negotiate payment plans and settlements in accordance with company guidelines and compliance standards
  • Accurately document all account activity and customer interactions in the collections management system
  • Review and verify account information to ensure accuracy before processing payments or adjustments
  • Provide exceptional customer service while maintaining professionalism in sensitive financial conversations
  • Meet or exceed individual performance metrics including call resolution, recovery rates, and productivity goals
  • Adhere to FDCPA regulations and internal compliance policies at all times
Requirements:
  • Prior experience in collections, customer service, or a call center environment preferred
  • Strong verbal communication and active listening skills
  • Ability to handle high call volumes in a fast-paced environment
  • Familiarity with FDCPA guidelines and debt collection compliance is a plus
  • Proficient in basic computer navigation and data entry
  • Self-motivated with a results-driven mindset and attention to detail
  • High school diploma or GED required
About Us:
North American Recovery is a trusted name in the debt recovery industry, proudly serving clients from our West Valley City, UT headquarters. We are committed to treating every customer with respect and professionalism while delivering outstanding results for our clients. Our team-oriented culture, competitive compensation, and opportunities for advancement make North American Recovery a place where employees truly thrive.