Collections and Contract Specialist
Location:Â Salt Lake City, UT
Employment Type: FullTime In-Office (NOT Remote)
Join One of Utah's FastestGrowing Companies
Are you a toptier professional ready to launch a meaningful career with a company that's truly going places? A Plus Garage Doors has been recognized as one of Utah's Fastest 50 Growing Companies, ranked on the Inc. 5000, and honored as one of the Best Companies to Work For in Utah four years running.
We're Utah's largest and fastestgrowing residential garage door company-and we're just getting started. If you want to be part of a teamfirst culture where people are valued, supported, and given room to grow, this is the place to build your future.
About the Role
We're seeking a meticulous, proactive Collections and Contract Specialist who thrives on accuracy, communication, and problemsolving. This role is ideal for someone who enjoys digging into contracts, resolving discrepancies, and ensuring financial operations run smoothly. If you love investigative work and keeping accounts clean and compliant, you'll excel here.
What You'll Do
Review and interpret vendor contracts, billto agreements, and insurance documentation for accuracy and compliance
Manage the collections process with professionalism, persistence, and a customerfocused approach
Communicate with customers regarding outstanding balances, payment plans, and account discrepancies
Process refunds in ServiceTitan with precision and timeliness
Partner with internal teams to resolve billing issues and maintain accurate account records
Contribute to improving collections workflows, documentation, and overall efficiency
What We're Looking For
Experience in collections, billing, accounts receivable, or a related field
Strong ability to interpret contracts, agreements, and insurance documents
Excellent communication skills-clear, confident, and customercentric
Exceptional attention to detail and organizational skills
Comfort working with and leveraging AI tools in daily workflows
A selfstarter who excels independently while contributing positively to a collaborative team
ServiceTitan experience is a significant advantage - familiarity with refund processing is even better
Why You'll Love Working With Us
A supportive, teamoriented environment that values accuracy and accountability
Opportunities to grow your skills in financial operations and contract review
A culture that rewards initiative, problemsolving, and continuous improvement
Want to Be Considered?
To move forward in the hiring process, please complete our short prerecorded interview:
https://myint.video/a4fD8oJLvu
Benefits We Offer
Health, dental, and vision insurance
Bonuses (averaging an additional $2 - $3 per hour)
Short-Term and Long-Term Disability
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid time off
Paid holidays
401(k) with up to 3% company match
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