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Collections Jobs in Oklahoma (NOW HIRING)

Collections Representative

Grove, OK ยท On-site

$14.25 - $18.50/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued ...

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Collections information

See Oklahoma salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collections in Oklahoma is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Oklahoma? The most popular types of Collections jobs in Oklahoma are:
What are popular job titles related to Collections jobs in Oklahoma? For Collections jobs in Oklahoma, the most frequently searched job titles are:
What cities in Oklahoma are hiring for Collections jobs? Cities in Oklahoma with the most Collections job openings:
Infographic showing various Collections job openings in Oklahoma as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,224 per year, or $19.8 per hour.

Collections Specialist

UNITED PETROLEUM TRANSPORTS INC

Oklahoma City, OK โ€ข On-site

$18 - $22/hr

Full-time

Re-posted 29 days ago


Job description

Collections Specialist I
Department: Accounting / Credit & Collections FLSA: Non-Exempt Reports To: Collections Manager Location: Corporate Office
Position Summary
The Collections Specialist I is an entry-level collections role responsible for managing routine customer account follow-up, resolving basic past due invoices, and supporting cash application efforts. This role focuses on building foundational collections skills, communication discipline, and accuracy in account tracking within a high-volume fuel transportation environment.
Key Responsibilities
โ€ข Monitor assigned customer accounts for past due balancesโ€ข Perform routine collection follow-up via phone and emailโ€ข Document all collection activity in ERP or AR systemโ€ข Assist customers with basic invoice questions and payment status updatesโ€ข Coordinate with Billing to resolve simple invoice discrepanciesโ€ข Support cash application and account reconciliation activitiesโ€ข Escalate unresolved or complex disputes to senior staffโ€ข Maintain organized tracking of aging accounts
Success Profile
โ€ข Strong communication and professionalism with customersโ€ข Comfortable working in a structured, process-driven environmentโ€ข High attention to detail in tracking receivables activityโ€ข Willingness to learn AR systems and collections processes
Key Performance Indicators (KPIs)
โ€ข Timeliness of collections follow-up activityโ€ข Reduction in assigned overdue balances
โ€ข Accuracy of account documentation
โ€ข Response time to customer inquiries
Minimum Qualifications for Considerations:
  • High School Education or equivalent

Knowledge, Skills and Abilities:
  • Ability to work in a group setting.
  • Clear communication skills in dealing with CSC Centers, outside departments and other team members.
  • Capable of doing general math and analytical problems.
  • Ability to react to change productively and handle essential tasks as assigned.
  • Able to maintain confidentiality.
  • Strong organizational and time management skills.
  • Computer skills (Word, Excel, Outlook, A/S 400, RVI Imaging System, Fuel Quest). Data Entry.
  • Able and willing to continue professional development.

Physical Requirements:
  • Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity.
  • Occasional lifting (up to 20 pounds of paper)

Working conditions:
  • Normal Office environment