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Collections Jobs in Rhode Island (NOW HIRING)

Join our dedicated Finance team as Collections Specialist and become a driving force behind the continued success of ParsonsKellogg. ParsonsKellogg provides the infrastructure and resources you need ...

Join our dedicated Finance team as Collections Specialist and become a driving force behind the continued success of ParsonsKellogg. ParsonsKellogg provides the infrastructure and resources you need ...

Collections Specialist

Cranston, RI ยท On-site

$18 - $24.50/hr

The Collections Specialist will be reaching out to customers to discuss open invoices, prepare and send customer statements, resend invoices as needed, determine when payment should be expected, and ...

New

Collections Specialist

Cranston, RI ยท On-site

$18 - $24.50/hr

The Collections Specialist will be reaching out to customers to discuss open invoices, prepare and send customer statements, resend invoices as needed, determine when payment should be expected, and ...

Posted today

Collections Specialist (Remote)

Carolina, RI ยท Remote

$20.34 - $27.12/hr

Responsibilities include providing customer service regarding collections issues, process customer payments, process and review account adjustments, and help resolve client discrepancies. WHAT YOU'LL ...

Collections Specialist

Pawtucket, RI ยท Hybrid

$22 - $24/hr

Monday-Friday, 8:30 AM - 5:00 PM Compensation: $22-$24 per hour, depending on experience Position summary The Collections Specialist is responsible for supporting the Accounts Receivable department ...

Collections Specialist

Pawtucket, RI ยท On-site

$22 - $24/hr

Monday-Friday, 8:30 AM - 5:00 PM Compensation: $22-$24 per hour, depending on experience Position summary The Collections Specialist is responsible for supporting the Accounts Receivable department ...

Collections Specialist

Pawtucket, RI ยท On-site

$22 - $24/hr

Monday-Friday, 8:30 AM - 5:00 PM Compensation: $22-$24 per hour, depending on experience Position summary The Collections Specialist is responsible for supporting the Accounts Receivable department ...

Collection Recovery Sr. Specialist

Johnston, RI ยท On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged ...

Collection Recovery Sr. Specialist

Johnston, RI ยท On-site

$18.50 - $25.25/hr

Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. * Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring ...

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Showing results 1-20

Collections information

See Rhode Island salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for collections in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Rhode Island? The most popular types of Collections jobs in Rhode Island are:
What are popular job titles related to Collections jobs in Rhode Island? For Collections jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Rhode Island look for? The top searched job categories for Collections jobs in Rhode Island are:
What cities in Rhode Island are hiring for Collections jobs? Cities in Rhode Island with the most Collections job openings:
Infographic showing various Collections job openings in Rhode Island as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,723 per year, or $21 per hour.

Head of Special Collections

Providence Public Library

Providence, RI โ€ข On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description



Head of Special Collections

(FT - 35 hr/wk)


We are seeking an experienced, collaborative, and forward-thinking Head of Special Collections to lead the stewardship, preservation, and public engagement of Providence Public Library's exceptional Special Collections. Reporting to the Deputy Library Director, this leadership role is responsible for shaping the vision and strategic direction of the department while ensuring the Library's rare books, archives, manuscripts, and other unique materials are thoughtfully preserved, responsibly curated, and made broadly accessible through an open-access public library philosophy. The ideal candidate is an accomplished library professional with expertise in special collections, archives, or rare books who is equally passionate about preservation, research services, exhibitions, digitization, community engagement, and organizational leadership. This is an exciting opportunity to build upon one of Rhode Island's premier special collections, lead a dedicated team, cultivate meaningful partnerships with researchers, donors, and cultural organizations, and help ensure these remarkable collections continue to inspire curiosity, scholarship, and lifelong learning for generations to come.


Key Purpose/Summary:

This position leads the Special Collections Department in its efforts to increase access to, preserve, and expand the visibility of the Library's unique collections through collection stewardship, preservation, curation, reference services, programming, exhibitions, digitization, and community outreach.

The Special Collections Department plays an important role in supporting the Library's mission to encourage lifelong learning, advancing and supporting research, and inspire curiosity. The strength of the Library's special collections makes it a unique resource within Rhode Island's public library landscape, and the Head of Special Collections ensures these collections are thoughtfully preserved, responsibly stewarded, and made broadly accessible through a proactive open-access public library philosophy.

Primary Duties & Responsibilities:


Performs all types of professional and managerial work which are required to maintain and operate the Special Collections Department.

Department Leadership
  • Performs all types of professional and managerial work required to maintain and operate the Special Collections Department.

  • Provides direct Special Collections reference service.

  • Provides curatorial oversight of Special Collections.

  • Oversees collection development.

  • Oversees public relations and outreach activities related to Special Collections.

  • Leads long-range planning for the department and develops and promotes new and existing services.

  • Develops departmental goals and objectives in collaboration with Library administration.

  • Reviews departmental effectiveness and recommends operational improvements.

  • Analyzes operational strengths, weaknesses, and emerging challenges and develops both immediate and long-term solutions.

  • Assists Administration in preparing departmental budgets.

  • Maintains records and prepares reports.

  • Coordinates the Board's Special Collections Committee.

Collection Stewardship & Curatorial Leadership

Building and sustaining these unique collections as a cornerstone of the Library's role as a regional and national leader in library services by:

  • Oversees acquisitions, de-accessions, and collection development.

  • Reviews and revises Special Collections acquisition and deaccession policies.

  • Evaluates materials for acquisition.

  • Sets acquisition priorities.

  • Strengthens core collecting areas.

  • Identifies emerging collecting opportunities.

  • Builds relationships with booksellers, collectors, donors, and partner organizations.

  • Conducts complex bibliographical research.

  • Reviews Library collections to identify rare or significant materials appropriate for Special Collections.

  • Performs original and copy cataloging as needed.

Preservation, Conservation & Collections Care

  • Leads the preservation, stewardship, and long-term care of the Library's Special Collections.

  • Develops and implements preservation priorities, standards, and best practices for collection storage, handling, environmental monitoring, and access.

  • Provides expert guidance to Library staff regarding the preservation and conservation of library materials.

  • Collaborates with Facilities to monitor environmental conditions, security, storage, and preservation concerns within Special Collections spaces.

Serves as a member of the Library's Disaster Core Team and leads disaster preparedness planning, collections emergency response, and recovery training for Library staff

  • Maintains and updates Libraryโ€™s Disaster and Preservation plans.

  • Promotes preventive conservation practices that ensure the long-term preservation of the Library's unique collections.

Organizational Archives
  • Oversees the Library's organizational archives, ensuring their long-term preservation, organization, and accessibility.

  • Provides expert guidance to Library staff regarding the conservation and preservation of library materials.

Digital Collections & Special Projects

  • Serve as co-director and project manager for Rhode Island's participation in the National Digital Newspaper Program.

  • Serve as a key member of the Digital Collections Committee.

  • Work closely with the digital collections team to support digitization initiatives and digital access.

Outreach & Advancement
  • Plans and implements exhibitions and programs.

  • Develops relationships with donors.

  • Collaborates with Advancement.

  • Attends professional meetings.

  • Makes connections that further Library goals.

  • Demonstrates an entrepreneurial approach to opportunities facing public libraries.

Knowledge, Skills, & Abilities

  • Considerable knowledge of preservation, preventive conservation, environmental monitoring, and stewardship of rare and archival materials.

  • Knowledge of disaster preparedness and emergency response planning for cultural heritage collections.

  • Considerable knowledge of principles and practices of rare books and the antiquarian book trade.

  • Considerable knowledge of principles and practices of Library Science.

  • Ability to communicate clearly both orally and in writing.

  • Ability to establish and maintain effective relationships and networking with colleagues, potential and active donors, the general public, vendors, and the media.

  • Good understanding of the demands and requirements of public services in public libraries.

  • Ability to use basic office software, databases, spreadsheets, digitization equipment; and an understanding of social media.

  • Ability to plan and organize, and to analyze complex problems and develop alternative solutions

  • Project management skills and experience.


Experience & Training


  • MLS from an ALA-accredited Library School with coursework or demonstrated experience in rare books, archives, or Special Collections required.

  • Minimum of five to seven years of progressively responsible professional experience in Special Collections required.

  • Minimum of three years of supervisory or leadership experience preferred.

  • Previous experience serving on an organization's leadership team strongly preferred.

  • Experience managing grants, collaborative projects, and strategic initiatives preferred.

  • Google Workspace experience required.

  • Experience with Zoom, Google Meet, or similar web conferencing platforms required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time, with or without notice, provided such changes are consistent with applicable law and any applicable collective bargaining agreement.

Job Posting Requirements


This position is: Exempt and is not part of the Union

Hours: 35 hours per week, variable hours based on Monday - Friday, 8:30 am โ€“ 5 pm. Flexibility is expected for special events, etc. Work from home opportunities to be evaluated after 6 months of employment.

Salary Range: $70,00-$90,000/year with up to 5% negotiation flexibility.

Reporting to: Deputy Library Director


The Library offers a comprehensive benefits package, including a group health, dental, and vision plans with an HRA that covers 95% of the health insurance deductible. If you donโ€™t need insurance, you can opt for a monthly stipend instead. The package also includes fully paid life insurance (up to $50,000) and long-term disability coverage, as well as a generous amount of paid time off, starting with 22 days (4 weeks and 2 days) annually. Additionally, the Library provides a retirement plan with both Traditional and Roth options, offering a 5.5% company match and 100% vesting from the moment you're hired.


COVER LETTER IS REQUIRED

Please submit a cover letter and resume by August 23, 2026

About the hiring process: Application will be open until the position is filled. The interview process includes: application submission review, recruiter phone screen (only if qualified after application review), 1-2 panel interviews (that may include a presentation or preparation) and reference checks (approximately a 2-5 week process).

Posting Date: July 24, 2026 โ€“ open until filled with preference to those who submit before the August 23 application deadline.

Why Work at Providence Public Library?

At Providence Public Library (PPL), we believe libraries are more than buildingsโ€”they are welcoming community spaces that inspire learning, creativity, and connection. Every member of our team plays an important role in helping Rhode Islanders engage, learn, and thrive.

When you join PPL, you'll become part of a collaborative, mission-driven organization that values innovation, equity, curiosity, and lifelong learning. We encourage new ideas, support professional growth, and strive to create an inclusive workplace where employees feel empowered to make a meaningful impact.

What We Offer
  • Flexible scheduling for many positions to support work-life balance, based on operational needs.

  • A unique workplace in our beautifully restored historic library located in the heart of downtown Providence.

  • Comprehensive benefits, including:

    • Medical, dental, and vision insurance

    • Health Reimbursement Arrangement (HRA) that covers 95% of the health insurance deductible

    • A 403(b) retirement plan with a 5.5% employer match and immediate vesting

    • Paid life insurance and long-term disability coverage

    • Generous paid time off and paid holidays

    • Employee Assistance Program (EAP)

    • Professional development and continuing education opportunities

Our Mission

Providence Public Library inspires Rhode Islanders to be lifelong learners by engaging their curiosity and offering access to extraordinary experiences, resources, and ideas.

Engage. Learn. Thrive.

Our Commitment to Inclusion

Providence Public Library is committed to fostering a workplace where everyone feels welcomed, respected, and valued. We embrace diversity in all its forms and believe that varied experiences and perspectives strengthen our organization and the communities we serve. We strive to create an accessible, equitable, and inclusive environment where employees can grow, contribute, and thrive.

Providence Public Library is proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and organizational need without regard to any characteristic protected by applicable law.