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Remote Collections Jobs in Rhode Island (NOW HIRING)

Hire Standard Staffing

Remote Customer Service

RI · Remote

$90K/yr

Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 - $120,000+ per year (commissions + residual ...

UNFI

Sr. Software Engineer-TMS-Remote

Providence, RI · On-site +1

$120K - $130K/yr

Creates, documents, and tests RESTful integrations using Postman collections and environments ... Remote Role: * This position is classified as remote where the associate will perform remote work ...

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... evidence collections. Qualifications Minimum Qualifications: Bachelor's Degree and 4 years of ...

First Citizens Bank

Senior CMDB Analyst

Carolina, RI · Remote

$88K - $117K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... evidence collections. Qualifications Minimum Qualifications: Bachelor's Degree and 4 years of ...

Axelon

Remote Customer Service Rep

Warwick, RI · Remote

$20/hr

Job Opportunity Max pay rate: $20 Per Hour Location: Warwick, RI for training and nesting Start Date: 1/5/2026 Training Hours: 8:30am - 5:00pm Monday - Friday EST Post-training Hours: 8:00am - 6:00pm ...

Hire Standard Staffing

Dispatcher / Customer Care

RI · Remote

$90K/yr

Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 - $120,000+ per year (commissions + residual ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Rhode Island

Remote Collections information

See Rhode Island salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote collections in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Rhode Island? The most popular types of Collections jobs in Rhode Island are:
What are popular job titles related to Remote Collections jobs in Rhode Island? For Remote Collections jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Rhode Island look for? The top searched job categories for Remote Collections jobs in Rhode Island are:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Rhode Island as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $43,723 per year, or $21 per hour.
Customer Service Representative (remote)

Customer Service Representative (remote)

First American

Carolina, RI • Remote

$17.69 - $23.56/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoCustomer Service Representatives may be found in service-related call center or non-call center environments. Employees perform a host of customer service duties such as receiving inquiries and requests from the general public, real estate agents/brokers or other agencies. The type of request is influenced by the business segment. For example, escrow branches will manage escrow-related calls, insurance businesses may receive policy or claims related inquiries, and other groups may receive technical-related questions. Interface with customers typically by web-based application, email, or telephone to address queries/problems. Use computerized systems for tracking, providing status, information gathering, and/or troubleshooting. These jobs are generic for broad applicability across the organization and do not have assigned clients.

HOW YOU'LL CONTRIBUTE

  • Interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems.
  • Verifies contacts and account information.
  • Examines customer problems and implements appropriate corrective action to respond to customer requests.
  • Escalates queries/requests for action as appropriate to Supervisor and/or appropriate party/field locations for immediate action.
  • Maintains and creates logs, reports, records, and files.
  • Investigates, coordinates, and tracks a wide range of customer issues and problems.
  • Makes proactive calls to determine accounts requiring close attention, identifies problems and works through to resolution.
  • May interface with offshore call center to answer questions on process or specialized situations
  • May prepare customer billings, answer questions about billing, and coordinate resolution of billing issues with collections and/or other departments.
  • May do order fulfillment. Receive orders, reconcile information, update systems, and follow up with customers.
  • Other duties as assigned

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent required
  • Generally, has 2+ years of generally related customer service experience
  • General knowledge of assigned area's products and customer service activities.
  • Proficient MS Office skills
  • Must be able to navigate a computerized data entry system or other relevant applications.
  • Strong verbal and written skills
  • Customer Service skill including adaptability, attention to detail, patience, and problem solving.
Pay Range: $17.69 - $23.56 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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