ZipRecruiter

Log In

2

Remote Collection Jobs in Rhode Island (NOW HIRING)

All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Rhode Island

Remote Collection information

See Rhode Island salary details

$12

$21

$29

How much do remote collection jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote collection in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Rhode Island? The most popular types of Collection jobs in Rhode Island are:
What are popular job titles related to Remote Collection jobs in Rhode Island? For Remote Collection jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Rhode Island look for? The top searched job categories for Remote Collection jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Collection jobs? Cities in Rhode Island with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,723 per year, or $21 per hour.
(Remote) Implementation Consultant

(Remote) Implementation Consultant

Harris

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

66th of 205 rated software companies

Job description

CIS Implementation Consultant
Systems & Software - Remote

Systems and Software is seeking an Implementation Consultant to join our Professional Services team! The ideal candidate is an enthusiastic, team-oriented individual that is dedicated to providing outstanding customer service, has excellent analytical abilities, and thrives on working in a fast-paced environment.

Utilizing industry best practices, methodologies and process controls the Implementation Consultant will be responsible for working with a project team to deliver enQuesta CIS solutions and associated value-added services to both new and existing customers. This includes performing business process requirements analysis and documentation as well as system configuration, testing, implementation, training and support.

The Implementation Consultant is customer-facing and plays a key role in effectively translating customer requirements into solution deliverables. The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices.

This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel.
Salary: 70-90K

What your impact will be:

  • Serve as a customer advocate and facilitate communication with other resources including Project Managers, Data Conversion Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation Specialists

  • Perform information collection during the initial discovery process

  • Carry out analysis and document processes based on customer requirements and best practice recommendations within the scope of the project contract

  • Configure the software using approved workflow and business rules

  • Assist the data conversion specialist with data mapping and validation

  • Customize training materials, prepare and deliver training in both remote and classroom-led sessions

  • Provide support during customer testing, product implementation and beyond

  • Identify and mitigate issues and risks that could negatively impact the project

  • Deliver services with high quality and efficiency

  • Contribute to improved levels of employee satisfaction and company success by motivating coworkers and helping to develop their knowledge and skills

Job Relationships

Reports to: Team Lead and Director of Professional Services

Interrelationships: Develop constructive and collaborative relationships with customers, management, co-workers and 3rd party vendors. Interact regularly with members of the Research and Development, Professional Services, and Support Services departments.

What we are looking for?

  • Bachelor's Degree in Business, Accounting, Information Systems, a relatedfieldor equivalent work experience

  • 3+ years of CIS and/or Utility Industry experience

  • Understanding of Meter Reading Head-end Systems

  • Excellent customer service and oral/written communication skills

  • Exceptional problem-solving skills. Must be able to assess information to make autonomous conclusions quickly and effectively

  • Demonstrated ability to listen and interpret requirements, recommendsolutionsand drive/participate in business process analysis sessions with customers

  • Detailed-oriented and conscientious about meeting expectations

  • Positive, proactive, and action-oriented attitude and approach

  • Ability to effectively managea large number oftasks simultaneously, with excellent organizational skills

  • Ability to review error logs & debugging skills

  • Adept at writing SQL queries

  • Familiarity with S&SenQuesta, JIRA, Confluence, and Clarizen is a plus

What we can offer:

  • 3 weeks' vacation and 5 personal days

  • Excellent fringe benefits including Health, Dental, Vision and Life and Disability insurance

  • Employee stock ownership and RRSP/401k matching programs

  • Lifestyle rewards

Location/Travel

This opportunity can be performed remotely or from our office in Winooski, VT.

  • You must be able to travel 50% within North America without restriction in this role

  • A valid passport is needed for travel

About Systems & Software:

Systems and Software (S&S), a division of Harris Computer Systems, is a software development company headquartered in Winooski, VT, that was established in 1973. S&S's single focus is on delivering horizontally and vertically scalable customer service solutions to the utility industry. Our reputation is one of market-leading software, exceptional solution delivery, and a customer-focused organization.

For a utility, a Customer Information System (CIS) is more than just a collection of records, it's a lifeline between the utility and its most important asset, its customers. From turn-on to move-out, no other system will have the impact on the customer experience that the CIS does, so ensuring that this solution offers the breadth of scope and responsiveness that modern consumers require is a critical priority. Through our flagship product, enQuesta, S&S meets this need for our electric, water, sewer and gas customers by combining an intuitive design with powerful technology. The enQuesta solution not only presents a modern, innovative face for the utility to the end customers, but also enables the utilities to take advantage of the solution's open architecture when developing future programs and initiatives.

Clickhere(https://www.ssivt.com/)tolearn more about Systems and Software!

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

FacebookInstagram

View All Harris Computer Systems Jobs

Apply