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Remote Communications Jobs in Rhode Island (NOW HIRING)

UNFI

Auditor - Remote

Providence, RI · On-site +1

Contributes to the preparation of audit report drafts and other written communications ... Remote Role: This position is classified as remote where the associate will perform remote work ...

Fisher Agencies

Remote Entry-Level Leader

Providence, RI · Remote

$144K/yr

As a Remote Entry-Level Leader, you will support and mentor sales agents, help monitor performance ... You will gain valuable experience in management, communication, and team-building within a company ...

UNFI

Accountant II - Remote

Providence, RI · On-site +1

Ability to communicate effectively, both verbally and written and provide clear and detail ... Remote Role: This position is classified as remote where the associate will perform remote work ...

Zuzick & Associates

Sales Team Leader (Remote) - Globe Life American Income Division | Zuzick Organization Are you a ... days Strong communication and leadership skills Self-motivated, organized, and goal-oriented ...

HMG Careers

Remote Insurance Agent

Pawtucket, RI · Remote

$69K/yr

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

New

Zuzick & Associates

Sales Team Leader (Remote) - Globe Life American Income Division | Zuzick Organization Are you a ... days Strong communication and leadership skills Self-motivated, organized, and goal-oriented ...

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Remote Communications information

What does a remote communications do?

As a Remote Communications professional, your daily tasks often include drafting and sending internal and external communications, managing virtual meetings or webinars, coordinating with team members across various locations, and utilizing digital tools to ensure information is shared efficiently. You may also be responsible for maintaining content calendars, creating newsletters or announcements, and monitoring communication channels for feedback or inquiries. Clear documentation and asynchronous updates are important, so strong organizational skills are a must. This role is highly collaborative and relies on regular engagement with colleagues to support company goals, maintain morale, and keep projects on track.

What are the key skills and qualifications needed to thrive in remote communications, and why are they important?

To thrive in Remote Communications, you need strong written and verbal communication skills, proficiency in digital communication platforms, and usually a degree in communications or a related field. Familiarity with tools like Slack, Zoom, project management software, and CRM systems is often required, and certifications in digital communication or remote work platforms can be beneficial. Self-motivation, time management, and collaboration are key soft skills for maintaining productivity and building relationships from a distance. These competencies ensure that you can effectively connect teams, facilitate information flow, and maintain cohesion within a remote work environment.

What is a remote communications?

A Remote Communications job involves managing and facilitating digital communication between individuals, teams, or organizations that operate remotely. This role may include tasks such as coordinating virtual meetings, handling email correspondence, managing collaboration tools, and ensuring effective information flow. Professionals in this field often work with technologies like video conferencing, instant messaging, and project management platforms to support seamless communication. Strong written and verbal communication skills, along with proficiency in remote collaboration tools, are essential for success in this role.

What are the most commonly searched types of Communications jobs in Rhode Island? The most popular types of Communications jobs in Rhode Island are:
What are popular job titles related to Remote Communications jobs in Rhode Island? For Remote Communications jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Communications jobs in Rhode Island look for? The top searched job categories for Remote Communications jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Communications jobs? Cities in Rhode Island with the most Remote Communications job openings:
Remote Communications jobs near you
Infographic showing various Remote Communications job openings in Rhode Island as of August 2026, with employment types broken down into 5% Internship, 86% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution.

Senior Manager - Unified Communications Operations (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Posted yesterday

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.

The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations


Responsibilities

Leadership & Operational Management

  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations

  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives

  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance

  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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