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As a Customer Success / Account Manager at Sage, you will drive revenue growth within an existing customer base by retaining, expanding, and optimizing client relationships. You'll be responsible for renewing subscription and perpetual contracts, identifying upsell and cross-sell opportunities, and guiding customers toward additional Sage products and cloud-based solutions. Success in this role requires a consultative, value-based sales approach and a strong customer success mindset-ensuring customers realize ongoing value while delivering a seamless, high-quality experience.

Location: Hybrid - Atlanta, GA office (3 days per week)

• Manage and renew a portfolio of existing customers, ensuring retention and long-term value

• Identify and drive upsell and cross-sell opportunities across Sage products and services

• Proactively engage and qualify leads from multiple channels, converting them into sales opportunities

• Partner with channel partners to grow the installed base and increase cloud subscription revenue

• Own the sales cycle end-to-end where applicable, from initial engagement through close

• Resolve customer issues and escalate as needed while consistently meeting or exceeding revenue targets

What We're Looking For

• 1+ year of B2B consultative sales experience with a track record of meeting or exceeding quota

• Strong organizational and time management skills with the ability to prioritize effectively

• Self-motivated and able to work both independently and collaboratively

• Experience managing a full sales cycle from prospecting to close

• Ability to develop and execute sales strategies

• Willingness to travel as needed

Perks? We have plenty.

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)

• Comprehensive health, dental and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date

• 5 days paid yearly to volunteer (through Sage Foundation)

• $5,250 tuition reimbursement per calendar year starting 6 months after hire date

• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

• Library of on demand career development options and ongoing training offerings

Dig deeper about who we are:

• Who is Sage: https://www.sage.com/en-us/company/about-sage/

• Life at Sage: https://www.sage.com/en-us/company/careers/

• Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf

Gwno&feature= youtu.be

• How we make a difference: https://www.sage.com/en-us/company/sage-foundation/

• Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/

#LI-RM1

Sales

United States

Atlanta

Hybrid

Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com .

Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Customer Success / Account Manager

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Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.