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Remote Collection Jobs in Rhode Island (NOW HIRING)

Ourhrconnect

RN Case Management Supervisor

Carolina, RI · On-site +1

Responsible for all data collection for specialty programs and ensures appropriate levels of health ... be fully remote . The candidate may be asked to come on-site for training, meetings, or other ...

NinjaOne

Senior Data Engineer

NC · On-site +1

$106K - $144K/yr

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... data collection, storage, and processing. * Data Visualization: Build dashboards and reports in ...

Workiva

$21/hr

Support the sales team in data collection and interpretation of data to drive increased sales ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Partnerships

Providence, RI · On-site +1

$21/hr

Support the partnerships team in data collection and interpretation to drive efficiency * Provide ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Sales Analyst

Bristol, RI · On-site +1

$21/hr

Support the sales team in data collection and interpretation of data to drive increased sales ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

The Data Research and Collection Intern collects and interprets data for our customers affected by ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Support the sales team in data collection and interpretation of data to drive increased sales ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Data Analytics

Warwick, RI · On-site +1

$22/hr

The Data Research and Collection Intern collects and interprets data for our customers affected by ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Partnerships

Warwick, RI · On-site +1

$21/hr

Support the partnerships team in data collection and interpretation to drive efficiency * Provide ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

Support the sales team in data collection and interpretation of data to drive increased sales ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$22/hr

The Data Research and Collection Intern collects and interprets data for our customers affected by ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Support the partnerships team in data collection and interpretation to drive efficiency * Provide ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Partnerships

Cranston, RI · On-site +1

$21/hr

Support the partnerships team in data collection and interpretation to drive efficiency * Provide ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Showing results 21-40

All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Rhode Island

Remote Collection information

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$12

$21

$29

How much do remote collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote collection in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Rhode Island?

The most popular types of Collection jobs in Rhode Island are:

What are popular job titles related to Remote Collection jobs in Rhode Island?

For Remote Collection jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Rhode Island look for?

The top searched job categories for Remote Collection jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Collection jobs?

Cities in Rhode Island with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Rhode Island as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,723 per year, or $21 per hour.

Customer Service Representative I (Remote Raleigh, NC)

Carolina, RI • On-site, Remote

First Citizens Bank
See more jobs at First Citizens Bankexternal

$16 - $21.75/hr

Full-time

Re-posted 13 days ago

Key responsibilities

  • Answer inbound client calls and chats, addressing routine and complex banking inquiries.

  • Serve as a resource on operations, policy, and procedure information to clients and associates.

  • Act as the initial point of contact for reported fraud and forgery, documenting activity and taking appropriate action.

First Citizens Bank rating

7.3

Company rating: 7.3 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

Job description

Overview

This is a remote role that may only be hired in the following locations: NC
We are looking for candidates who live within 50 miles of our location: 100 E. Tryon Road, Raleigh, NC 27603

Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available


Responsibilities & Qualifications

Duties & Responsibilities:
* Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
* Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
* Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
* Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.
Qualifications:

Minimum Required Education and Experience: High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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