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Collections Jobs in Rhode Island (NOW HIRING)

Quest Diagnostics

Mobile Phlebotomist (RI)

Bradford, RI · On-site

$17.50 - $24/hr

Where are collections performed? ExamOne mobile collectors perform collections at the individual's home, workplace or specified location. Requirements you must meet: * Every collector must be a ...

Quest Diagnostics

Mobile Phlebotomist (RI)

New Shoreham, RI · On-site

$17.50 - $24/hr

Where are collections performed? ExamOne mobile collectors perform collections at the individual's home, workplace or specified location. Requirements you must meet: * Every collector must be a ...

RI Temps, Inc.

Bursar (Temporary Role)

Providence, RI · On-site

$45 - $50/hr

Manage student billing, cashiering, collections, accounts receivable, refunds, payment plans, and related financial transactions. * Supervise and support OneStop financial operations to ensure ...

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All JobsCollections JobsCollections Jobs in Rhode Island

Collections information

See Rhode Island salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Rhode Island?

The most popular types of Collections jobs in Rhode Island are:

What cities in Rhode Island are hiring for Collections jobs?

Cities in Rhode Island with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,723 per year, or $21 per hour.

Accounts Receivable Specialist

City Personnel

Providence, RI • On-site

$23 - $30/hr

Full-time

Posted 11 days ago

Job description

Are you someone who enjoys solving billing challenges, building strong customer relationships, and helping keep financial operations running smoothly? We are seeking an Accounts Receivable Specialist to join a growing team and play a key role in managing customer accounts, collections activities, and cash flow performance.

This is a great opportunity for an accounting professional who enjoys a blend of analytical work, customer communication, and problem-solving. You'll have the opportunity to take ownership of your accounts, collaborate across departments, and make a direct impact on the organization's financial success.

Compensation & Highlights
  • Compensation: $23.00 - $30.00 per hour, based on experience.
  • This is a contract opportunity with potential for long-term or permanent employment, managing your own portfolio of customer accounts in a collaborative environment with cross-functional team interaction, and hands-on exposure to the full billing and collections cycle.
Responsibilities of the Accounts Receivable Specialist:
  • Manage customer accounts and monitor outstanding balances.
  • Follow up on past-due invoices and payment inquiries.
  • Resolve billing discrepancies and account issues with customers and internal teams.
  • Reconcile payments and maintain accurate account records.
  • Analyze aging reports and support collections efforts.
  • Document account activity and maintain detailed records.
  • Assist with reporting, process improvements, and special projects.
  • Provide professional, customer-focused collections support.
Qualifications of the Accounts Receivable Specialist:
  • 1–3 years of experience in accounts receivable, collections, billing, or a related role.
  • Recent graduates with relevant internships or accounting experience are encouraged to apply.
  • Bachelor's degree in accounting, finance, business, or a related field preferred.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency with Microsoft Excel and accounting software systems.
  • Ability to manage multiple priorities with strong attention to detail.
  • Customer-focused mindset with a professional approach to collections.
  • Experience with ERP systems, account reconciliations, or service-based organizations is a plus.

Submit your resume today for immediate consideration!
Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request.
For 20 years, City Personnel has been helping Rhode Islanders find meaningful careers with some of the area's most respected employers. As a locally owned staffing firm based in Providence, we offer real jobs with real companies—and you'll always work with real recruiters who know the Rhode Island job market and are invested in your success. 

Ready to take the next step in your career?
Contact us today at (401) 331-2311 to find your perfect job match!

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