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Collections Jobs in Rhode Island (NOW HIRING)

City Personnel

AR Specialist

Providence, RI

$23 - $30/hr

We are seeking an Accounts Receivable Specialist to join a growing team and play a key role in managing customer accounts, collections activities, and cash flow performance. This is a great ...

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All JobsCollections JobsCollections Jobs in Rhode Island

Collections information

See Rhode Island salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections in Rhode Island is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Rhode Island? The most popular types of Collections jobs in Rhode Island are:
What are popular job titles related to Collections jobs in Rhode Island? For Collections jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Rhode Island look for? The top searched job categories for Collections jobs in Rhode Island are:
What cities in Rhode Island are hiring for Collections jobs? Cities in Rhode Island with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Rhode Island as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,723 per year, or $21 per hour.

*Phlebotomist/Donor Collections Technician-I/Mobile Flex Team- Will Train

Rhode Island Blood Center

Providence, RI • On-site

$19.53/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Responsibilities
Make a Difference
Be a crucial part of our mission to save lives and support our community.
Here is what we will offer:
  • Competitive Compensation: $19.53/hour.
  • As a Flex Team member - you will receive an extra $3/hour stipend. Hiring range is $19.53-$22.53.
  • The standard work schedule for this position requires flexibility, with availability needed between 6:30am and 8:30pm. Specific shifts will be scheduled within this time frame.
  • Get rewarded with a $2,500 sign-on bonus (paid in increments) for joining our dynamic team.
  • Opportunity to earn more with shift-differentials; pay increases as your proficiency increases

Flexible Scheduling
  • Depends on operational needs.

Comprehensive Benefits
  • Medical, Dental, Vision, PTO, Educational Assistance, and Retirement Plan

On-the Job Training
  • No experienced needed. We pay you while we train you to make sure you're set up for success!

Great Work Culture
  • We are dedicated to providing the highest quality care and customer service to our donor volunteers and recipients of our blood products

Career Growth Opportunities
  • With promotional opportunities across various disciplines, there are plenty of options for advancement to create a career with us

Make a Difference
Be a crucial part of our mission to save lives and support our community.
Responsibilities:
About this Role:
Under the guidance of our Medical Director and Regional Collections Manager, you'll assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for our donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of our mission. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.
What you'll do:
Welcome Donors with a Smile
  • Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.

Blood Draws
  • Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).

Operating Medical Equipment
  • Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

Manage Donor Information
  • Verify and update donor information in our BECS system to create barcodes and keep relevant collection staff informed of any changes.

Educate and Assist
  • Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.

Follow Safety Procedures
  • Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.

Record Keeping
  • Perform clerical tasks to support blood drawing activities and maintain required records and documentation.

Educate Donor
  • Educate donors on the importance of blood donation and ensure their experience is positive and encouraging.

Qualifications
Who we're looking for:
Ability and Desire to Learn Medical Procedures
  • We offer comprehensive training to complete the tasks required for phlebotomy procedures. Training will be provided. The candidate must successfully complete all the prescribed training programs to be qualified to perform the role

Comfortable with a Hospital-like environment
  • Must be comfortable with working in a hospital-like environment, handling blood products with care and professionalism

Warm and Caring Personality
  • This role requires a high level of warmth and care toward the donor with exceptional bedside manners

Must Have
  • A car, a valid driver's license, and a willingness to travel and work a flexible schedule.

Education
  • High School Diploma or equivalent

Preferred Experience
  • Background in healthcare, phlebotomy, or customer service

Skills
  • Ability to communicate effectively in English, follow directions, and work with computers

Travel
  • Throughout the State of RI and Massachusetts

Overview
Founded in 1979, Rhode Island Blood Center (RIBC) has served Rhode Island and the New England area for more than 45 years, delivering more than 90,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. RIBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. RIBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ribc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

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