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Collections Jobs in Chattanooga, TN (NOW HIRING)

First Volunteer

Collections Associate

Chattanooga, TN · On-site

$16 - $21.75/hr

Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms. Qualifications: High School ...

Robert Half

Legal Collections Analyst

Chattanooga, TN · On-site

$50K - $60K/yr

Legal Collections Analyst Location: Hybrid Job Type: Full-Time Looking to build your career in a role that combines collections, legal coordination, negotiation, and financial analysis ? A growing ...

Robert Half

Accounts Receivable Lead

Dalton, GA · On-site

$50K - $58K/yr

Lead daily accounts receivable operations, including invoicing, cash application, collections, and reconciliations * Review and post invoices, credit memos, and write-offs * Monitor aging reports and ...

Robert Half

Accounts Receivable Clerk

Dalton, GA · On-site

$50K - $60K/yr

Do you know how to balance strong collections instincts with solid customer relationships? If so, this one's for you. Our client, a stable and growing manufacturing company , is looking for an ...

New

Lodge Cast Iron

Accounting Manager

South Pittsburg, TN · On-site

Improve working capital performance through DSO reduction, timely collections, and deduction resolution. * Support internal and external audits, and establish accounting policies, processes, and ...

Lodge Cast Iron

Accounting Manager

South Pittsburg, TN · Hybrid

Improve working capital performance through DSO reduction, timely collections, and deduction resolution. * Support internal and external audits, and establish accounting policies, processes, and ...

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All JobsCollections JobsCollections Jobs in Chattanooga, TN

Collections information

See Chattanooga, TN salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for collections in Chattanooga, TN is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Chattanooga, TN? The most popular types of Collections jobs in Chattanooga, TN are:
What job categories do people searching Collections jobs in Chattanooga, TN look for? The top searched job categories for Collections jobs in Chattanooga, TN are:
What cities near Chattanooga, TN are hiring for Collections jobs? Cities near Chattanooga, TN with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Chattanooga, TN as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $40,652 per year, or $19.5 per hour.

Collections Call Center Representative

First American Title Lending of Georgia (FATL)

Dalton, GA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

First American Title Lending currently seeks an experienced Collections Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. This is an in person, onsite position.
COLLECTIONS JOB RESPONSIBILITIES
  • Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging
  • Complete 100-120 calls per day
  • Ensure documentation of all collection attempts in appropriate systems
  • Assist in repossession and legal process
  • Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment
  • Meet or exceed minimum goal requirements based on Company objectives

COLLECTIONS JOB REQUIREMENTS
  • 2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals
  • Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred
  • Proficient and professional verbal and written communication skills
  • Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
  • Ability to interact effectively primarily over the telephone and through email
  • Attention to detail and exceptional prioritizing and organizations skills
  • Strong interpersonal, active listening, critical thinking, and analytical skills
  • Flexibility to work various daytime schedules
  • Bilingual in Spanish/English preferred

BENEFITS
  • Base pay plus monthly bonus opportunities
  • Paid Time Off
  • Paid Holidays
  • 401(k) including company match
  • Medical, dental, vision insurance including dependent coverage
  • Company Paid Life Insurance
  • Company Paid Short and long term disability

Job Type: Full-time

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