ZipRecruiter

Log In

1

Collections Jobs in Chattanooga, TN (NOW HIRING)

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.40/hr

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets ...

New

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.04/hr

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets ...

New

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.40/hr

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets ...

New

First Volunteer

Collections Associate

Chattanooga, TN · On-site

$16 - $21.75/hr

Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms. Qualifications: High School ...

Robert Half

Accounts Receivable Lead

Dalton, GA · On-site

$50K - $58K/yr

Lead daily accounts receivable operations, including invoicing, cash application, collections, and reconciliations * Review and post invoices, credit memos, and write-offs * Monitor aging reports and ...

Lodge Cast Iron

Accounting Manager

South Pittsburg, TN · On-site

Improve working capital performance through DSO reduction, timely collections, and deduction resolution. * Support internal and external audits, and establish accounting policies, processes, and ...

Lodge Cast Iron

Accounting Manager

South Pittsburg, TN · Hybrid

Improve working capital performance through DSO reduction, timely collections, and deduction resolution. * Support internal and external audits, and establish accounting policies, processes, and ...

Southeast Restoration Group

AR Specialist

Chattanooga, TN · On-site

$18.75 - $24.75/hr

In this vital role, you'll support SRG's financial health by ensuring timely collections, coordinating clear communication with customers and partners, and keeping our projects moving through ...

Southeast Restoration

AR Specialist

Chattanooga, TN · On-site

$18.75 - $24.75/hr

In this vital role, you'll support SRG's financial health by ensuring timely collections, coordinating clear communication with customers and partners, and keeping our projects moving through ...

next page

Showing results 1-20

All JobsCollections JobsCollections Jobs in Chattanooga, TN

Collections information

See Chattanooga, TN salary details

$11

$19

$27

How much do collections jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections in Chattanooga, TN is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Chattanooga, TN? The most popular types of Collections jobs in Chattanooga, TN are:
What are popular job titles related to Collections jobs in Chattanooga, TN? For Collections jobs in Chattanooga, TN, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Chattanooga, TN look for? The top searched job categories for Collections jobs in Chattanooga, TN are:
What cities near Chattanooga, TN are hiring for Collections jobs? Cities near Chattanooga, TN with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Chattanooga, TN as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $40,652 per year, or $19.5 per hour.

Collections Specialist I

Covenant Logistics

Chattanooga, TN • On-site

$15.69 - $22.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Covenant Logistics rating

6.7

Company rating: 6.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

256th of 362 rated logistics

Job description

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets to insure accurate and on time collections are received and processed.
Responsibilities
  • Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum.
  • Responsible for timely collections of smaller customer accounts with a medium difficulty ranking
  • Researching short pays daily or at bare minimum weekly by running a balance due report and looking at remittances and invoices and work with other departments on miles, rates, fuel, and accessorials and customer to resolve.
  • Maintain payment databases and spreadsheets-updating information as needed. This includes collections and accounting software, spreadsheets, and Transportation Management Systems.
  • Communicate with customers to request payment and arrange payment plans based on collections software workflow and collection strategies.
  • Collect payment information from customers and accurately record it into collections software.
  • Update customer accounts in collections and accounting software, spreadsheets, and Transportation Management Systems based on payment or contact information.
  • Handle customer disputes in order to confirm valid charges or propose adjustments.
  • Calls and/or correspondence with customers based on the workflow created within collections software.
  • Accountable for reducing delinquency for assigned accounts and providing detailed updates for those accounts on a weekly basis.
  • Perform other assigned tasks and duties necessary to support the department.
  • Enlist the efforts of sales, operations, billing and other departments when necessary.
  • Communicate effectively with team members and other departments to resolve customer issues and keep customer accounts current with up-to-date information.
  • Research and resolve paperwork, billing, and collections issues as they arise.
  • Respond to customer requests within 24 hours of receipt.
  • Assist Credit & Collections Manager as needed.

Knowledge, Skills, and Abilities
  • Strong attention to detail.
  • Goal oriented.
  • Ability to prioritize and manage multiple responsibilities.
  • Ability to employ deductive reasoning and critical thinking skills.
  • Excellent verbal and written communication skills.
  • Basic knowledge of Microsoft Office Suite.
  • Must be able to work in a team environment.
  • Strong time management skills.

Education/Experience
  • Associate's degree in accounting, Finance or similar field required. 1 year of relevant work experience may be substituted for each year of education required.
  • Higher education a plus.
  • Preferred: Transportation, Logistics, and/or Supply Chain experience.
  • TMW, Great Plains, and/or AS400 experience preferred. 3+ years' experience in Customer Service.

Competitive Compensation
We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.
  • Expected Pay Range: $15.69-$16.80
  • Full Pay Range: $15.69-$22.04
  • Pay Grade: 3
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:
  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance

Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer

Culture-Driven Perks
We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
  • Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor

What Covenant Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply