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Collections Jobs in Kingsport, TN (NOW HIRING)

Cornerstone Staffing Solutions - TN

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Collections Specialist

Johnson City, TN · On-site

$17/hr

If you have experience in collections, loan servicing, banking, call centers, customer service, or account management , this could be a great opportunity to get your foot in the door with a company ...

Ballad Health

Phlebotomist (Varied) Bristol, TN

Bristol, TN · On-site

$16.50 - $20.75/hr

Summary: The Phlebotomist I shall perform blood collections by venipuncture and capillary techniques from patients of all age groups following Ballad Health standard operating procedures. Site ...

Fitch Irick Corporation

Property Manager

Bristol, VA · On-site

Job Duties/Skills: • Handles rent collections, documentation collections, and ensures accuracy for the property(ies) assigned. • Accepts and processes prospective resident applications. • ...

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Collections information

See Kingsport, TN salary details

$12

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$28

How much do collections jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collections in Kingsport, TN is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Kingsport, TN?

The most popular types of Collections jobs in Kingsport, TN are:

What cities near Kingsport, TN are hiring for Collections jobs?

Cities near Kingsport, TN with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Kingsport, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,461 per year, or $20.4 per hour.

Collections Specialist

Johnson City, TN • On-site

Cornerstone Staffing Solutions, Inc.
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Cornerstone Staffing Solutions, Inc.external

$17/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Cornerstone Staffing Solutions is actively hiring Loan Servicing Specialists (Collections) to work onsite at a leading manufacturer in Johnson City, TN.

If you have experience in collections, loan servicing, banking, call centers, customer service, or account management, this could be a great opportunity to get your foot in the door with a company offering long-term potential.

If you’re currently looking for work and want to move quickly through the hiring process, apply today!

Position Details

  • Pay: Starting at $17.00/hour+
  • Schedule: Full-Time, Monday–Friday 8am-5pm | 1 day a week 10am-7pm
  • Location: Onsite – Johnson City, TN
  • Position: Temp-to-Hire
  • Start: Immediate hiring need

What You'll Do

As a Loan Servicing Specialist, you’ll work directly with customers to manage past-due accounts, discuss payment options, and help resolve delinquent balances.

Your day-to-day responsibilities will include:

  • Contacting customers regarding past-due loan accounts by phone, email, and written communication
  • Discussing and negotiating payment arrangements
  • Helping customers resolve delinquent accounts
  • Documenting collection activity accurately in company systems
  • Monitoring account status and following up on outstanding balances
  • Answering customer questions and researching account information
  • Meeting established collection goals, productivity standards, and performance metrics
  • Using Microsoft Office, Outlook, Word, Excel, and internal systems
  • Maintaining professionalism and following company policies and applicable regulations
  • Working closely with the team and management to meet department goals

What Makes You a Great Fit?

We're especially interested in candidates who are:

  • Experienced in collections, loan servicing, banking, call centers, financial services, or customer service
  • Comfortable making and receiving a high volume of phone calls
  • Confident communicating with customers about sensitive account matters
  • Goal-oriented and motivated by meeting performance expectations
  • Organized and able to manage multiple accounts and priorities
  • Professional, dependable, and detail-oriented
  • Comfortable working in a fast-paced, performance-driven environment
  • Proficient with Microsoft Office and Outlook
  • Able to maintain excellent attendance and reliability

Education: High School Diploma or GED required. Additional education is a plus but not required.

Experience: 1–5 years of relevant experience preferred.

Why Apply?

This isn't just a short-term job. This is a temp-to-hire opportunity with the potential to become a long-term position for the right candidate.

Incentive opportunities.

If you're ready for a new opportunity, have strong customer service or collections experience, and want to get working soon, don't wait to apply!

Apply