ZipRecruiter

Log In

1

Collections Jobs in Spring Hill, TN (NOW HIRING)

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

HUB

Collections Associate

Brentwood, TN · On-site

$19 - $26/hr

The Collections Associate will oversee daily tasks related to collections and discrepancy resolution of aging balances. They will be responsible for following departmental procedures to effectively ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Loews Hotels

Collections Manager

Nashville, TN · On-site

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

$37.50/hr

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour regular time and $37.50/hour overtime. About FOCUSPOINT: FOCUSPOINT specializes in connecting top-tier ...

Loews Hotels & Co

Collections Manager

Nashville, TN · On-site

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

next page

Showing results 1-20

All JobsCollections JobsCollections Jobs in Spring Hill, TN

Collections information

See Spring Hill, TN salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections in Spring Hill, TN is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are popular job titles related to Collections jobs in Spring Hill, TN? For Collections jobs in Spring Hill, TN, the most frequently searched job titles are:
What cities near Spring Hill, TN are hiring for Collections jobs? Cities near Spring Hill, TN with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Spring Hill, TN as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,981 per year, or $20.2 per hour.
Collections Associate

Collections Associate

Charlie Health

Nashville, TN • Hybrid

$17 - $23.25/hr

Other

Posted 15 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

About the Role

At Charlie Health, we take great care in estimating out-of-pocket costs associated with the care we deliver and one of our top priorities is to minimize costs to our patients and their families. This role is an important piece of this process as this person will be the direct line of communication regarding outstanding balances for care received. It's important that people in this role have great attention to financial account details and care for our patients as much as we do.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities
  • Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed
  • Work closely with admissions teams to understand patient responsibility and expectations of collections are in line with financial agreements
  • Initiate collection calls to patients or their families to collect outstanding balances
  • Handle large volume of inbound calls regarding outstanding balances and invoices
  • Arranging payments, or setting up payment plans, of outstanding balances
  • Provide daily/weekly updates to leadership on collections status
  • Manage large volumes of patient accounts each week
  • Processing invoice and credit requests in accordance with collections guidelines
  • Timely response to inquiries received from other departments associated with patients care
  • Navigate and gather data from various internal sources to ensure proper balances collected
  • Works closely with all departments in the revenue cycle to ensure balances are correct and ready for collections to take place
  • Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
Requirements
  • Able to work a hybrid schedule of 4 days/week in our Nashville office and located within 75 minutes' commuting distance of the office
  • Knowledge of medical billing practices, office policies and procedures. 
  • Understanding of "No Surprises Collections Act"
  • Knowledge of all confidentially requirements regarding patients and strict maintenance of proper confidentiality on all such information
  • Mathematics skills 
  • Excellent written and verbal communication skills 
  • Organizational skills 
  • Strict attention to details 
  • 2+ years related work experience in health care administrative, financial, insurance, customer services, claims, billing, call center, or management
Benefits

Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. 

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-HYBRID

What Charlie Health employees say

Pay

Benefits

Workplace

Get the full story on Breakroom

Apply