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Collections Jobs in Spring Hill, TN (NOW HIRING)

Charlie Health

Self Pay Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Yusen Logistics

Collections Supervisor

Franklin, TN

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN

Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This position ...

Yusen Logistics

Collections Supervisor

Franklin, TN

Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This position ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication. * Adhere to all company policies and procedures while maintaining the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication. * Adhere to all company policies and procedures while maintaining the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication. * Adhere to all company policies and procedures while maintaining the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication. * Adhere to all company policies and procedures while maintaining the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication. * Adhere to all company policies and procedures while maintaining the ...

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All JobsCollections JobsCollections Jobs in Spring Hill, TN

Collections information

See Spring Hill, TN salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections in Spring Hill, TN is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.60 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are popular job titles related to Collections jobs in Spring Hill, TN? For Collections jobs in Spring Hill, TN, the most frequently searched job titles are:
What cities near Spring Hill, TN are hiring for Collections jobs? Cities near Spring Hill, TN with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Spring Hill, TN as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,981 per year, or $20.2 per hour.
Manager AR Insurance Collections (Remote)

Manager AR Insurance Collections (Remote)

ScionHealth

Brentwood, TN • On-site, Remote

Full-time

Posted 11 days ago

ScionHealth rating

6.0

Company rating: 6.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

730th of 870 rated healthcare providers

Job description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Manager - AR Insurance Collections is responsible for the day-to-day operational management of insurance accounts receivable follow-up and collections activities. This role leads front-line AR insurance collection teams, ensures timely resolution of open AR, and drives performance against established KPIs related to cash collections, AR aging, and denials resolution. The Manager partners closely with the Director and cross-functional revenue cycle teams to execute standardized workflows, maintain payer compliance, and support financial performance objectives across assigned facilities or portfolios.
Essential Functions
  • Manages daily insurance AR follow-up and collections operations for assigned facilities, payers, or work queues.
  • Supervises and supports AR insurance collection staff to ensure productivity, quality, and compliance with established standards.
  • Monitors team performance against daily, weekly, and monthly KPIs related to AR aging, cash collections, inventory levels, and denials resolution.
  • Reviews and prioritizes AR worklists to ensure timely follow-up, appeal submission, and escalation of complex accounts.
  • Identifies trends, barriers, and root causes impacting AR resolution; escalates systemic issues and recommends corrective actions.
  • Maintains working knowledge of payer policies, appeal processes, corrected claim requirements, and timely filing limits.
  • Ensures accurate documentation of follow-up actions within patient accounting systems and payer portals.
  • Partners with billing, coding, HIM, and other revenue cycle functions to resolve claim issues and prevent recurring denials.
  • Assists in implementing standardized workflows, best practices, and performance improvement initiatives.
  • Supports training, onboarding, and ongoing development of AR insurance collection staff.
  • Ensures compliance with HIPAA, payer requirements, regulatory standards, and organizational policies.
  • Participates in operational meetings, reporting, and performance reviews with leadership.

Knowledge/Skills/Abilities/Expectations
  • Solid understanding of healthcare revenue cycle operations, insurance reimbursement, and AR workflows.
  • Working knowledge of billing, collections, denials, payment posting, clearinghouses, and patient accounting systems.
  • Familiarity with ICD-10, CPT, modifiers, NCCI edits, CMS guidelines, and payer-specific rules.
  • Ability to analyze AR data, reports, and trends to support operational decision-making.
  • Strong people-management, coaching, and communication skills.
  • Effective organizational and time-management skills with the ability to manage competing priorities.
  • Proficiency in Microsoft Office applications, particularly Excel; experience with reporting tools preferred.
  • Understanding of HIPAA and the protection of PHI.
  • Primarily sedentary role requiring prolonged periods of sitting, computer use, and virtual or in-person meetings.
  • Occasional lifting of office materials up to 25 pounds.
  • Office or remote-enabled business office environment with interaction across hospital and physician practice settings.
  • May require limited travel to facilities or meetings.
  • Minimal exposure to typical healthcare environment risks.

Qualifications
Education
  • Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or a related field preferred.
  • Equivalent combination of education and experience may be considered.

Licenses/Certifications
  • None required.
  • Healthcare revenue cycle or billing certification (e.g., HFMA, CRCR) preferred.

Experience
  • Minimum of 3-5 years of hospital insurance AR collections and follow-up experience, including denials management required.
  • Minimum of 1-2 years of supervisory or lead experience in revenue cycle, AR, or insurance collections required.
  • Experience in a multi-facility or centralized business office environment preferred.

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