ZipRecruiter

Log In

1

Collections Jobs in Jackson, TN (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Jackson, TN

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

OneMain Financial

Loan Sales Specialist

Jackson, TN · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

OneMain Financial

Loan Sales Specialist

Jackson, TN · On-site

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

Rent-A-Center

Bilingual Account Manager

Jackson, TN

$15 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Rent-A-Center

Bilingual Account Manager

Jackson, TN · On-site

$15 - $15.30/hr

Key Responsibilities • Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships • Conduct early-stage collections (1-6 days past due) and meet daily ...

Farmers Home Furniture

Credit Assistant

Brownsville, TN · On-site

Reviews and analyzes collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. * Reviews delinquent ...

next page

Showing results 1-20

All JobsCollections JobsCollections Jobs in Jackson, TN

Collections information

See Jackson, TN salary details

$12

$20

$28

How much do collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections in Jackson, TN is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Jackson, TN? The most popular types of Collections jobs in Jackson, TN are:
What are popular job titles related to Collections jobs in Jackson, TN? For Collections jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Jackson, TN look for? The top searched job categories for Collections jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Collections jobs? Cities near Jackson, TN with the most Collections job openings:
Collections jobs near you
Collections Representative

Collections Representative

America's Car-Mart, Inc.

Jackson, TN • On-site

$14.75 - $19.25/hr

Full-time

Posted 20 days ago

America's Car-Mart rating

6.2

Company rating: 6.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

93rd of 142 rated car dealerships

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Duties and Responsibilities:

  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

#LOT1

What America's Car-Mart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom