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Collections Jobs in Sevierville, TN (NOW HIRING)

Robert Half

Collections Specialist

Morristown, TN · On-site

$19 - $20/hr

We are looking for a Collections Specialist to support a Financial Services team in Tennessee. This Long-term Contract opportunity is ideal for someone who is confident handling a fast-paced call ...

Healthstar Physicians, P.C.

Lab / CCMA

Newport, TN

$15.50 - $20.75/hr

Processes urine collections. * Processes and knowledgeable in drug screen collections. * Knowledge of electronic medical records data entry. * Cleans and sterilizes equipment, instruments and work ...

Revco Solutions

Collection Specialist

Knoxville, TN · On-site

$15/hr

APPLY TODAY!! Remote Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential. Our Company: Revco ...

REVCO SOLUTIONS

Collection Specialist

Knoxville, TN · Remote

$15/hr

Description APPLY TODAY!! Remote Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential. Our Company:

FirstBank

MH Bilingual Account Representative

Knoxville, TN

$14.75 - $18.50/hr

Communicate with customers whose accounts are in collections to support payment resolution * Provide clear, empathetic, and professional support for billing inquiries and complaints * Handle a high ...

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Collections information

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How much do collections jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collections in Sevierville, TN is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.34 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Sevierville, TN?

The most popular types of Collections jobs in Sevierville, TN are:

What cities near Sevierville, TN are hiring for Collections jobs?

Cities near Sevierville, TN with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Sevierville, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,785 per year, or $18.2 per hour.

Collections Specialist

Robert Half

Morristown, TN • On-site

$19 - $20/hr

Temporary

Re-posted yesterday

Job description

We are looking for a Collections Specialist to support a Financial Services team in Tennessee. This Long-term Contract opportunity is ideal for someone who is confident handling a fast-paced call environment, communicating with customers about past-due accounts, and maintaining accurate account records. The role combines collections, customer service, payment processing support, and administrative tasks, making it a strong fit for a detail-oriented individual who can stay composed under pressure.
Responsibilities:
• Contact customers by phone to resolve overdue balances and encourage timely repayment through clear, respectful communication.
• Record and update payments, fees, and account activity accurately while following established company procedures and compliance standards.
• Maintain complete and organized customer records, including loan applications, supporting documents, and related account information.
• Support branch operations by entering data, preparing files, and assisting with clerical duties such as organizing paperwork and maintaining documentation.
• Follow applicable company guidelines as well as state and federal lending requirements in all collection and account-handling activities.
• Manage a high volume of inbound and outbound calls while delivering responsive service and clear account information to customers.
• Assist with reporting and account documentation needs tied to title records and other required financial tracking processes.
• Take on additional operational tasks assigned by leadership to help maintain efficient day-to-day workflow.

• High school diploma or equivalent required.

• Experience in customer-facing service, such as retail, sales, cash handling, or call center support.

• Ability to manage frequent phone interactions and remain detail oriented in a high-call-volume setting.

• Working knowledge of computers and business software, including data entry systems, CRM tools, and Microsoft Excel.

• Strong communication skills with the ability to build rapport and handle sensitive payment conversations effectively.

• Must be eligible to pass a criminal screening process required for all candidates.

• Bilingual Spanish skills are highly preferred, including conversational and business-level reading, writing, and speaking ability.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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