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Collections Jobs in Washington, DC (NOW HIRING)

CFS

Collections Specialist

Bethesda, MD

$43K - $47K/yr

Collections Specialist will make outbound collections calls. * Collections Specialist will make calls based on the aging buckets provided (e.g. a patient balance could be newer or about to go to ...

CFS

Collections Specialist

Bethesda, MD

$43K - $47K/yr

Collections Specialist will make outbound collections calls. * Collections Specialist will make calls based on the aging buckets provided (e.g. a patient balance could be newer or about to go to ...

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Collections Specialist We are seeking a motivated and detail-oriented Collections Specialist to support our accounts receivable and collections efforts. This is an entry-level role ideal for someone ...

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Collections Specialist We are seeking a motivated and detail-oriented Collections Specialist to support our accounts receivable and collections efforts. This is an entry-level role ideal for someone ...

Aston Carter

Collections Specialist

Alexandria, VA · On-site

$20 - $27/hr

Collections Specialist We are seeking a motivated and detail-oriented Collections Specialist to support our accounts receivable and collections efforts. This is an entry-level role ideal for someone ...

TEKsystems

Collections Representative

Reston, VA · On-site

$21.50 - $25/hr

Collections Representative As a Collections Representative, you will play a crucial role in safeguarding assets by managing delinquent loan accounts, collecting overdue payments, and recovering ...

TEKsystems

Collections Representative

Reston, VA

$21.50 - $25/hr

Collections Representative As a Collections Representative, you will play a crucial role in safeguarding assets by managing delinquent loan accounts, collecting overdue payments, and recovering ...

ECS Ltd

Collections Representative

Chantilly, VA · On-site

$17.50 - $22.75/hr

Position & Office Overview As a Collections Administrative Assistant, you are an invaluable asset critical to the success of the organization. The office runs like a well-oiled machine because of ...

ECS Ltd

Collections Representative

Chantilly, VA · On-site

$17.50 - $22.75/hr

Position & Office Overview As a Collections Administrative Assistant, you are an invaluable asset critical to the success of the organization. The office runs like a well-oiled machine because of ...

Robert Half

Collections

Fairfax, VA · On-site

$19 - $22/hr

We are looking for a customer-focused team member to join our team as a Contract to Permanent Collections representative. This position is ideal for someone who thrives in a fast-paced environment ...

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How much do collections jobs pay per hour?

As of May 28, 2026, the average hourly pay for collections in Washington, DC is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are the most commonly searched types of Collections jobs in Washington, DC? The most popular types of Collections jobs in Washington, DC are:
What are popular job titles related to Collections jobs in Washington, DC? For Collections jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Washington, DC look for? The top searched job categories for Collections jobs in Washington, DC are:
Collections jobs near you

Collections Specialist

CFS

Bethesda, MD

$43K - $47K/yr

Full-time

Posted 23 days ago

Job description

About the Organization & Opportunity:

  • Our client is well-known within the healthcare industry
  • Growing organization that recently founded
  • Current employees praise the work-life balance and opportunities for professional development and advancement


Collections Specialist

Responsibilities:

  • Collections Specialist will make outbound collections calls.
  • Collections Specialist will make calls based on the aging buckets provided (e.g. a patient balance could be newer or about to go to collections. Calling the patient to get paid in full or put on a payment plan)
  • Collections Specialist will make 50-60 calls/day or 250-300 calls weekly.
  • Collections Specialist role will be patient focused role. (Collections Specialist will not be speaking with insurance.
  • Collections Specialist will complete ad hoc tasks and projects, as requested

Requirements:

  • Experience in medical collections or AR experience in insurance – must be able to explain to the patient why a cost wasn’t covered by insurance.
  • Should have experience with a medical collections software (Epic, Modernizing Medicine, ModMed, etc.)
  • Previous AR experience
  • Basic Excel experience – ability to update a spreadsheet

Personality Fit:

  • Strong customer service skills
  • Clear and professional communication skills
  • Team player
  • Motivated
  • Ability to work independently
  • Not afraid to ask questions

Salary: $43K - $47K

Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INMAR2026

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