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Collections Jobs in Washington, DC (NOW HIRING)

CFS

Collections Specialist

Landover, MD · On-site

$50K - $52K/yr

Looking for a fast-paced Collections opportunity with a respected industry leader? Join a collaborative team where your experience is valued, your contributions make an impact, and you'll work ...

CFS

Collections Specialist

Jessup, MD · On-site

$55K - $65K/yr

About the Company and the Collections Specialist Opportunity: * CFS is partnering with a repeat client in the food industry located in Jessup, MD to bring on a Collections Specialist on a contract to ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $25/hr

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per Hour Location: Landover, MD (100% Onsite) Benefits: This position is eligible for medical, dental ...

Sallie_mae

Director, Collections Strategy

Sterling, VA · On-site

The Director, Collections Strategy will play a pivotal role in shaping and executing the Recovery and Collections Contact Strategy for Private Student Loan portfolio in their first line of defense ...

MOREgroup

Contracts & Collections Specialist

Chantilly, VA · Hybrid

$19 - $25.75/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due accounts. You'll take ownership of a portfolio of complex commercial and residential accounts, work ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$99K - $135K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

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Collections information

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How much do collections jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collections in Washington, DC is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.21 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Washington, DC?

The most popular types of Collections jobs in Washington, DC are:

Collections jobs near you
Infographic showing various Collections job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, 7% Hybrid, and 13% Remote job distribution, with an average salary of $50,567 per year, or $24.3 per hour.

Collections Specialist

CFS

Landover, MD • On-site

$50K - $52K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Looking for a fast-paced Collections opportunity with a respected industry leader? Join a collaborative team where your experience is valued, your contributions make an impact, and you'll work alongside supportive leadership in a positive, team-oriented environment.
Collections Specialist
Salary: $50,000 - $52,000
Why This Opportunity Stands Out:
• Join a well-established company with over 100 years of industry success and stability
• Work directly with experienced Credit & Collections leadership in a highly visible role
• Be part of a close-knit, collaborative team that values hard work and teamwork
• Enjoy a positive, comfortable work environment where employees are encouraged to succeed
• Gain exposure to ERP systems and large-scale commercial collections processes
• Participate in team-building activities and company-sponsored events
• Opportunity for a long-term temporary assignment (4–6+ months) with an immediate need
• Convenient free gated parking and consistent Monday-Friday schedule
• Work for an organization focused on continuous improvement and positive change
• Contribute to a department that values initiative, problem-solving, and professional growth
Key Responsibilities for the Collections Specialist:
• Perform high-volume B2B collections activities on outstanding customer accounts
• Make 10–15 collection calls per hour and document all interactions accurately in the company system
• Communicate professionally with customers, sales teams, and internal stakeholders regarding account status
• Monitor delinquent accounts and follow up on payment commitments
• Maintain accurate collection notes and account records
• Complete ad hoc tasks & projects as requested
Qualifications for the Collections Specialist:
• 3+ years of B2B collections experience required
• Proficiency with Microsoft Outlook
• Basic Excel skills for data entry and note documentation
• Experience working with an ERP system preferred
#CollectionsSpecialist #AccountingJobs #FinanceJobs
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity!

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